Fantastic experience from start to finish. Minimal effort required from myself because it was all taken care of. I am driving away in a car I never thought I’d be able to have all thanks to Lee. Would... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The car experience overall was very stressful and I was chasing people for updates etc. Communication between staff was nonexistent, I would leave a message for someone and they would never get it... Se mer
Amazing customer service from the whole team but a special thanks to Yasar for his 2 week work on the run up to the collection of my very very well presented f pace. Another special thanks to Charlott... Se mer
Amy in particular was great assistance, bought two cars off her within a month! Was super helpful and very patient with me as I'm one for many questions. Was smooth transition throughout the whole exp... Se mer
Företagsinformation
Skrivet av företaget
We are Hero Car Finance, your point of call for the best car finance deals! We care about what matters to YOU, whether it be a spacious family SUV or a sporty little hatchback, our specialist team of heroes are on hand to help. Our HQ is based in Bury and we are proud to be part of the Oakwood Motor Company family.
Kontaktuppgifter
26 Whitelegge Street,, BL81SW, Bury, Storbritannien
- 01618437934
- sales@herocarfinance.co.uk
- herocarfinance.com
4,5
Utmärkt
50 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience with Lee,very kind…
Great experience with Lee,very kind ,patient ,nice service and lastly very funny
1 oktober 2025
Omdöme utan inbjudan
Lee was fantastic through the whole…
Lee was fantastic through the whole process, no pressure or stress on our end. Brilliant interpersonal skills, would very highly recommend
30 september 2025
Omdöme utan inbjudan
Absolutely brilliant company Amy and…
Absolutely brilliant company Amy and the team were brilliant from start to finish 100% recommend this company to everyone
26 september 2025
Omdöme utan inbjudan
Lee handled everything perfectly for…
Lee handled everything perfectly for me. Car was a he described, he sorted my finance with ease and made the whole experience as stress free as possible.
26 september 2025
Omdöme utan inbjudan
Lee made me feel special!!
Lee was fantastic and very helpful and has got me a great finance deal and a great car, thank you very much!!
25 september 2025
Omdöme utan inbjudan
Stay away from this company
Initially I was very happy with my purchase. But once they had my custom and I wanted to use my warranty as there was a fault with the car, they completely changed.
Rude to me on the phone, telling me it's my fault. Telling me I'm lying when I explained that I had done as another of his colleagues had told me to do. Several times he fobbed me off telling me he would call me back and never did. £300 it cost me to get my car fixed. They insulted me by saying they would reimburse me £68.
Do not be fooled by the initial kindness of this company, they quickly turn on you
12 september 2025
Omdöme utan inbjudan
Sent me a car which is far too small…
Sent me a car which is far too small for my self and family and now they won’t exchange it or cancel my agreement so I’m stuck with a car that’s no use to me and £29000 in debt PLEASE AVOID
18 augusti 2025
Omdöme utan inbjudan
Excellent service ,l was assisted in…
Excellent service ,l was assisted in getting a car of my choice ,they were so patient with me,l was so confused on what car to get but they went through the whole process of choosing the car with me ,giving me different options,l really appreciate u guys ,thank you so much .
14 augusti 2025
Omdöme utan inbjudan
Absolutely amazing!
Absolutely amazing! Very smooth process and answered every question needed. I was severed by Lee who had a great vibe and very welcoming.
18 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Jade, thank you for this amazing 5-star review! It's lovely to hear that you enjoyed your car financing journey with us. We will pass on your kind words to the team and hope to be able to help you again in the future! 🦸🏻♂️🙌🏼
Highly recommend hero finance they were…
Highly recommend hero finance they were quick to respond.
spoke to an advisor called Lee who was very friendly and welcoming he also Accommodated to our needs and requests could not ask for a better service.
5 augusti 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Amanda, thank you for taking the time to share this review. We're so glad to hear that Lee was on hand to help with his welcoming and friendly approach. We hope you're loving every minute in your new car and wish you many happy journeys ahead.
Fantastic Customer Service
From start to finish the whole service was amazing . I dealt with Amy all through out the contact and updates over my finance and purchasing my car was high class service she went above and beyond can’t recommend her enough. Such a lovely girl. Credit to the business. I would recommend Amy and Hero Car Finance .
30 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey KJ, thanks so much for the amazing 5-star review! We’re so glad Amy provided such high-class service — she really does go above and beyond. We’ll make sure your kind words are passed on to her. Thanks again for choosing Hero Car Finance and for the recommendation! Best wishes, The Hero Car Finance Team
Great service from start to finish all…
Great service from start to finish all done in a matter of hours no hassle Charles was first class on helping me
21 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Colin, thanks for taking the time to share your review with us. We're glad that Charles and the team helped you in a fast yet friendly manner! Wishing you all the best in your new car. 🦸🏻♂️👏🏼
Everything was explained and always at…
Everything was explained and always at the end of the phone.
Also gave a fast outcome from start to car delivery.
21 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Marj, thanks for your lovely 5 -star review! We're happy to hear that our team were on hand to provide an informative and fast car financing experience. Wishing you all the best with your new car and we hope to assist you again in the future! ☺️🙌🏼
Excellent service by Charles
Excellent service by Charles. Up to date information of the car.
15 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Khaja, Thank you for trusting us with your car financing journey. It's great to hear that Charles was informative throughout making sure your experience with us was 5-star worthy. Wishing you all the best with your new car!
Ryan was absolutely brilliant top notch…
Ryan was absolutely brilliant top notch with keeping me up to date with everything brilliant
11 juli 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Toro, thanks for leaving us this amazing review based on your recent car finance journey with us. Ryan and the team are always on hand to help as we aim to go the extra mile for all our customers. Wishing you all the best with your new car! 🦸🏻♂️🚘
Diana and Lee have been amazing and…
Diana and Lee have been amazing and have made the process smooth and efficient, taking away any worry and i was driving off in my new car by the end of the week! Thankyou!
29 juni 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Sian, thank you for taking the time to share this review with us. We're glad to hear that Diana and Lee were on hand to ease any worry and make sure your car financing journey went smoothly. Wishing you many happy miles with your new car! ☺️🚘
Svar från Hero Car Finance
Thank you for taking the time to share your review with us. Wishing you all the best with your new car! ☺️
Heroic performance from Lee highly…
Heroic performance from Lee highly recommended
25 juni 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Thank you for trusting us with your car financing journey. We're glad to hear that Lee provided a Heroic experience for you and we appreciate you recommendation. Wishing you many happy journeys in your new car!
Diana and Lee were very helpful in…
Diana and Lee were very helpful in finding the right car for me.
23 juni 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Katie, thank you for taking the time to share this review with us. We're delighted to hear that both Diana and Lee made sure you got the right car with a great financing deal. Wishing you all the best with your new car and we hope to help you again in the future! 🦸🏻♂️🚘
Thank you for the customer service…
Thank you for the customer service Diana and Lee
21 juni 2025
Omdöme utan inbjudan
Svar från Hero Car Finance
Hey Mark, thank you for taking the time to leave us this amazing review. We hope you're enjoying every minute in your new car and thanks again for trusting us with your car financing journey! ☺️
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