The worst experience opening the pads. Difficult, annoying and frustrating. It’s gives you enough time to hate the brand, the product and the price
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Edit: issue has been sorted out, so I’ve changed my review. I wanted to cancel my membership/subscription but my email address isn't recognised so I can't sign in. And yet I'm receiving emails from... Se mer
Företaget har svarat
Really poor customer service. Product has a THICK band that is MUCH larger - and different fabric than pants- that cuts into anyone with - well - curvy hips! NO REFUNDS - be careful. They say its fo... Se mer
LOVE LOVE LOVE my new 2-4-1 period underwear. I’ve always been hesitant worrying about leakage, comfort and absorbency but these are perfect. Super soft and comfy, don’t slide down, no leaks or awk... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Shamelessly natural period, sensitive bladder and sexual wellness care - so you can feel crazy confident and empowered in life's messiest moments. Only natural, never harmful, always adorable.
Kontaktuppgifter
Here We Flo Ltd, 9 Perseverance Works, Kingsland Road, E2 8DD, London, Storbritannien
- hiya@hereweflo.co
- hereweflo.co
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The worst experience opening the pads
The worst experience opening the pads. Difficult, annoying and frustrating. It’s gives you enough time to hate the brand, the product and the price
Absolutely love these products
Absolutely love these products! Have bought in store and on line (easy and quick delivery). The package is fun and love that they get your flo changes and gives you variety. Most importantly it’s safe and when my Daughter starts here period I’m not going to be worried about what she’s using. Love it x
Disappointed
Disappointed. Tampons are useless - no absorbency at all. Pads aren’t much better. Waste of money.
I wanted so much to like the sensitive…
I wanted so much to like the sensitive bladder pads, and whilst they do keep any smell at bay magnificently they bunch up and the stickiness is virtually non existent, to the point where I’ve just noticed the pad down the leg of my leggings 😳 a shame as I ordered 2 months worth thinking maybe it was a bad batch, I’ll have to go back to other brands I’m afraid
Fantastic!
I've been using Here We Flo pads, tampons and liners for some time now. And I am completely satisfied 99% of the time. Every time. They are FANTASTIC. Especially the fact that I can buy a mix of day and night pads in one pack and regular and super tampons in one pack. Truly designed with women in mind and makes purchasing cost effective! Would love the option to have day and night long pads in one box too! As I sometimes have to double up on my heavy day, with the night pads. The long night pads aren't as accessible in terms of being available in stores (at the same great prices) or at Holland & Barratts in store or online. They only seem to be available via Here We Flo directly.
Fantastiske produkter i en hel anden…
Fantastiske produkter i en hel anden liga end jeg nogensinde har oplevet. Milevidt fra Libresse og Always etc. plastik produkter. Desværre sender de kun til UK
Items not delivered
I placed an order for multiple products from Here We Flow on the 23rd January. I emailed to ask when they would be delivered last week and they asked me to wait until early this week before contacting them (I had to email twice to get a response).
I emailed again to say they had not been delivered but they have not replied.
I will be calling my bank in the morning to get my money back.
Its a shame but they are not worth the hassle
They're OK
So the pads are super comfortable and so much nicer than the ordinary pads that you buy from the shop, they don't make me feel itchy or sweaty but I've knocked 1 star off for the fact I feel they need more sticky stuff on the pads and wings, they bunch up quite easily and I get worried about it leaking because it's moved and I've also knocked another star off because you don't get a choice of a single size tampon. They only come in tubs of 2 sizes which doesn't work for me. My flow is never particularly heavy so I don't need super tampons, I only need regular but you can't buy 1 size on its own so I have to buy a tub with super tampons in it when I'm not going to use them so it's a waste. Otherwise they are good and cheaper than others that are similar but I won't be buying the tampons again unless they start selling them in single size tubs.
Terrible customer service
Terrible customer service. My order was purchased 19th Jan and hasn’t arrived almost a month later. Multiple emails sent to the here we flow, messages on social media and NO response. Really really disappointing.
The product itself is pretty good and I…
The product itself is pretty good and I really like the minimal plastic. I like the fact there are no chemicals either. The main problem is the website. It’s not easy ATALL to navigate your account to find and edit subscriptions and it’s confusing once you do eventually find it. It’s a shame because I love the product & the company but the website lets it down. And seeing Hello Gorgeous each time does grate a bit after a while 😬
Great product but don't buy online…
Great product but don't buy online there website had problem was made to feel it was my error , ended up not sending product back , for ten proud a pair you would think that sending 3 pairs in the right size as a good will gesture might have been easy and not break the bank customer service Great if you send the itemback by two weeks I'll buy from a store this time .....great product poor customer care ...passed them on to a friend as they are amazing I must highlight it's not how everyone should run a business, however there website was having problems but this was not advertised untill I contacted them , many Blessings x
Sizing is way off.
Love the look etc but the sizing is way out. I wear a size 12 and even the large which says size 16 was soooooo tight on the waist. I have no hope in the medium as it was too painful to wear. Shame. I contacted the company but no reply.
Great customer service.
We had a problem with missing products (parcel opened before delivery) it was immediately rectified.
Very happy with all the pads, will definitely start a subscription.
I was excited to try their period pants…
I was excited to try their period pants and invested in three pairs.
Really disappointed, they leak and don't feel dry. The bands are so thick and tough that they actually made the inside of my legs really sore.
Inclusive and affordable
I was looking for a company that cared about their buyers, was inclusive, reasonably priced and good for the environment. I enjoy the period pants the most, they are super comfy and work super well. Doesn't feel any different to regular underwear. Easy to wash and am happy to support them.
Customer service are amazing 👏
I placed an order and it arrived quickly and in great condition. There were a pair where the sizing had been different to the other pairs and I asked how I could exchange them. They offered me a refund or replacement but as the sizing was spectacular in the other styles I went with a replacement. I asked how I could return the unworn pair (I had two in this style so I had only asked to exchange the unworn pair of course) and Ash came back to say that I didn't need to return them that a replacement in my chosen style has been sent out to me. All within 12 hours of my initial email. Really impressed by the speed of resolution.
Thanks Ash!
Absolutely phenomenal pads
Absolutely phenomenal pads. My periods are extremely heavy. I come across these last month as my old brand was not good enough.
Very happy customer.
(Update) Order arrived in the end
Update: To their credit, after reaching out to the customer services email twice, a second email got through to me from Flo confirming there was a warehouse issue and they sent me a replacement order which did reach me. I never received their first response, either in my inbox or junk so I'm not sure what happened there. I am changing my review to reflect the above. The pads themselves are good quality and value, so I may restart my subscription in the future but I'm going to try another brand first to see if it is more seamless. I think having a Flo customer service number to call may help as well, since it wouldnt leave customers in silence for weeks while emails fail to arrive in inboxes.
(Original review)
I purchased a monthly subscription but weeks later my order never arrived! I tried contacting the contact email twice and never received a response. The lack of communication is completely unacceptable and I still haven't received my money back. I'd recommend everyone stays away from this brand.
Bought M which were far too tight…
Bought M which were far too tight causing me alot of marks, bought a pack of 3 L (14-16) and were still extremely tight causing me marks. I would buy atleast 2 sizes up, they say its down to bloating but its not down to that I think if you have hips then you will have to buy a much bigger size as they have not gotmuch stretch to them and they also dont offer refunds but try to get you to buy more.
Disappointing.
Really poor customer service. Product has a THICK band that is MUCH larger - and different fabric than pants- that cuts into anyone with - well - curvy hips! NO REFUNDS - be careful. They say its for 'hygiene' even tho product is never worn + in original packaging.
Instead of a refund, they try to get you to buy MORE of their (poor) product offering a 'CODE". :(
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








