4.5* As a professional groomer good quality products that offer great value whilst being safe on the environment are massively important to me. I haven’t used any of the supplements but do use the s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been using herbal dog products for some time now and find they are really helpful in keeping my dogs in tip top condition. The grooming products work so well in keeping their coats shiny and easy... Se mer
The order and delivery process was great. There was a slight issue that was totally my own fault as I had misread the information provided. I asked to return and I was given a refund for the particula... Se mer
Appears an ethical company caring for the needs of our hairies. Lovely choice of products, fairly well packaged ( big box for small item). Having used the shampoo on both my Cavs, their coats are shin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
UK's #1 Herbalist for Dog Supplements & Herbal products
Kontaktuppgifter
13 A Airport Industrial Estate , NE3 2EF, Newcastle, Storbritannien
- 01912860774
- hello@herbaldogco.com
- herbaldogco.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
FANTASTIC Product!
My puppy was suffering with really bad tear stains, I asked the vet if there was anything I could do, she said it's just the breed. I thought I'd give herbacare yeast blend from The Herbal Dog Co as I'd heard that tear stains could be caused by a yeast imbalance. To be honest I didn't expect any real results but WOW! Was i wrong! This blend is absolutely amazing. My puppy's tear stains have completely gone, her eye looks so much healthier and on top of that, she's stopped nibbling her paws. An all round brilliant product, would highly recommend.

Svar från Herbal Dog Co
Amazing Products & The Best Customer Service!
Amazing Products!!!
Supplements are All made with the best ingredients & have been great for my Dogs especially as one is getting older their mobility blend & HerbaFlex joint care tonic have been game changers!
The shampoos & all of the grooming products smell amazing theirs so many different ones I’ve purchased & I’ve always loved them all!
I’ve purchased so many times & only once has a product been missing from my order when it was Black Friday when they would of had a huge influx of orders however customer service were amazing & rectified this straight away by sending out the product on next day delivery with extra freebies!
Couldn’t recommend Herbal Dog Co enough these guys are the best!

Svar från Herbal Dog Co
I sent a message this morning asking…
I sent a message this morning asking for some advice and recommendations, I was replied to immediately & sent photos of my dog, the staff member asked for further photos and advised on products to use. Great and speedy customer service, I can’t wait for my products to arrive. Thankyou.

Svar från Herbal Dog Co
Calming tonic is amazing!
Calming tonic is amazing!! My dog is a rescue from Greece who suffers anxiety at the best of times. On the run up to bonfire night I have given Arta the drops daily and she has not flinched at the noise and has stayed relaxed and happy. I have tried lots of products from the vet and online and nothing has had the same effect. These are going to be part of a new happier settled life for my girl.
Thank you!

Svar från Herbal Dog Co
Fantastic customer service
I ordered via TikTok shop and realised I hadn’t changed my address after ordering.
Emailed the customer service and within half an hour had a reply. Problem solved.
Customer service at its best.

Svar från Herbal Dog Co
not free shipping
All over the website during my order it was stated that I would receive free delivery.
I contacted customer services and Lauren informed me that I had ordered using a trade account.
I then asked them to let me know , where on my invoice this was shown and I have not received a response.
I left it for over 48hrs in case they were super busy and still no response when I messaged again.
Really not acceptable in my humble opinion.

Svar från Herbal Dog Co
I didint receive my item
I didint receive my item. I ask for money back. They don’t want pay back. !! Avoid very bad coustomer service!!

Svar från Herbal Dog Co
Ordered the yeast powder
Ordered the yeast powder, for my chihuahua who had a yeast problem, an gave it to my jack Russel who was suffering with itchy ears ( after years back & forth to vets, and put on steroids!!) after only a week of using Codys ( chihuahua) brown patches had started to clear, and cocos ( jack Russel) ears had started to calm down and hair starting to grow back, and they’ve both stopped itching..I wish I’d took before and after pics, I’d highly recommend this, my 2 love it mixed with there food an a bit of salmon oil.. keeping them both on this, an is now gonna be a monthly subscription
Thank you

Svar från Herbal Dog Co
Herbal Flea "Spot On" Is a Waste of Money
Your advertising is entirely misleading. You claim a weekly dose of your flea "spot on" medicine will render your dog flea free. Yet when trusting customers believe your marketing, purchase your not inexpensive product, find it does not do as described, all you say is "visit the vet". People are being mislead by your false claims. You should be ashamed. This product is a waste of money and you should not be misrepresenting a product as that is fraud.

Svar från Herbal Dog Co
I used this on both my cats an dogs an…
I used this on both my cats an dogs an used it for 2 months. A now have all got fleas. So I’m fuming. Does not work. Do not buy. All I can say about it is it’s harmless to all creatures including fleas. An it smells nice. Had high hope for this product a it’s rave reviews.. very disappointed an I would give it half a star.

Svar från Herbal Dog Co
Brilliant products supplements help my…
Brilliant products supplements help my 2 English bulldogs love the shampoos leaves their coats lovely smooth and shiny. The natural treat box amazing the dry shampoo lovely I’ve used every fragrance of the shampoos plus the yeasty and blueberry face wash and wrinkle cleaner

Svar från Herbal Dog Co
Herbal dog company’s tell great big…
Herbal dog company’s tell great big lies!!!! Don’t trust them!!!!
What a fantastic company and products
Discovered this company on TikTok and have never looked back there products are truly fantastic there my go to people if I need any help or advice they are always there and have loved watching this little company grow🥰

Svar från Herbal Dog Co
Do not hesitate!
I have 2 smelly staffies that absolutely despise going in a bath (although they’d happily jump in the sea/ lochs etc) so thought I’d give the waterless bundle a bash and omg… the stuff is AMAZING!!! I am now left with two beautifully smelling staffies who luv their weekly rub down with their massive towel 🤩 leaving their coats feeling, looking and smelling lush 😍
We also ordered some herbs, due to my older girl getting to that age she just needs that little bit extra support to keep her gleam. We have only just started those but usually my girl is an absolute nightmare at taking anything but I sprinkle her herbs over the top of her meat on her Slodog slow feeder (which is an amazing size by the way!) and she laps it up so that is a great sign in itself 🥰

Svar från Herbal Dog Co
The Absolute Best Dog Products!!!
The Absolute Best Dog Products!!!
My main thing with Dog Products is that they contain nooooo nasties, having 2 French Bulldogs I like to keep everything natural!!! Boyyyyyy do these deliver!!!
The Shampoos, conditioners and dry shampoos etc are to die for, the smells are unreal and are so effective yet gentle!!!
The cologne I also use as room sprays around the home and in car as I do not like anything containing VOC’s that effect my 2!!!
I have literally bought everything because I can honestly and wholeheartedly say, they work, they are amazing and they are the best and are THE perfect products for our pooches!!!
Ps the blueberry face wash ❤️❤️❤️

Svar från Herbal Dog Co
Honestly love their products I've seen…
Honestly love their products I've seen so much difference, my boy nibbled at his paws constantly and had really bad tear stains. I worked so hard on his diet and knew that I had got the protein right I just needed a good pre/probiotic. I've tried afew different powders from gut to itchy skin and they've all helped in one way or another. Tear stains are 99% gone and itchy paws gone. I honestly recommend giving this a go for 2-3months and you will definitely see an improvement. 5*

Svar från Herbal Dog Co
Best animal products on the market
Great company and great people running the business have used herbal dog for the past 8months and wouldn't look anywhere else for my dog products, they smell great, packaged properly and always arrive on time.
Doing a great job girls and boys and can't wait for new products to purchase and test out.

Svar från Herbal Dog Co
Issue
AVOID !!! I ordered with Tiktok shop. A week later no dispatch so had to cancel the order so I decided to place an order directly via the website to see if it was just an issue with Tiktok. I then Spent over £60 and order arrived with SEVEN items missing but still been charged for full order ?!?! I sent an email - no reply. Phone number doesn’t work but still posting on their socials ?!?!
*update - changing from a 1 star to 3 star as once I finally got hold of customer service they did process refund efficiently.

Svar från Herbal Dog Co
All good now!
Issue resolved .
I placed an order via their website and received an email stating that my order had been dispatched.
Royal Mail tracking showed that they have not received my package.
It’s now 10 days since I placed my order.
Having received a reply, and prompt replacement it appears the problem has been with Royal Mail.
Happy to edit my review to reflect this.
Nobody should have undeserved negative reviews!

Svar från Herbal Dog Co
Amazing customer service
Was excited to try their products and ordered after seeing them all over social media. There was a small issue with dispatch but the customer service by Sophie was amazing and she got it sorted straight away. Honestly better service than many big retail companies I have used in the past.
If the products agree with my dog I will be buying from them again.

Svar från Herbal Dog Co
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







