Helpoasis 

Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I canceled my subscription with them right away. They still tried to take money anyways. Scam avoid at all costs. Just got a response from them, saying your ticket has been resolved. How exactly... Se mer

Betygsatt 1 av 5 stjärnor

This is a scam. I've had money taken from my Google Pay account. This is not something I've authorised. I've raised with Google Pay as they should not have authorised this payment!

Betygsatt 1 av 5 stjärnor

Helping out a friend & took out a subscription on their behalf. They offer a 7 day free trail AFTER you've filled in your card details. It was cancelled 12 minutes later & a confirmation email recei... Se mer

Betygsatt 1 av 5 stjärnor

Same as everyone else, my daughter in law has had £29.99 taken from her account today. No idea who they, what do or how they have obtained her details. Reported the transaction to her bank (Halifax)... Se mer

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam. I've had money taken from my Google Pay account. This is not something I've authorised. I've raised with Google Pay as they should not have authorised this payment!

4 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company

I canceled my subscription with them right away. They still tried to take money anyways. Scam avoid at all costs.

Just got a response from them, saying your ticket has been resolved. How exactly has it been resolved?
They couldn't be more lazy or scammy imo.

2 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False parking QR code and stole our credit card details

This company obtained our details by posing as a parking QR code on a parking sign. The page appeared to be genuine parking and we inputted the details as usual to park. Upon submitting to get the parking receipt we were taken to an entertainment page. Panicking we cancelled our credit card and thought nothing of it - feeling very disappointed in ourselves for having been scammed - but nothing came off our card immediately so we didn’t think about it again. In June and July we were charged £40.59 by helpoasis.net. We didn’t realise until the third payment in August was attempted (a lesson to check our statements more thoroughly!). Even though we had changed our card as this is a subscription it continues. We have sent an email to the company requesting this subscription to be cancelled and also cancelled it via the website. It’s not classed as fraud as they didn’t obtain the details third party but it’s able for a dispute as we didn’t knowingly request to sign up or provide our details for this service. You have to cancel via the website or the payments keep getting taken. It’s such a scam, and I can’t understand why these companies are still operating when clearly their methods of gaining subscribers has to be somewhat illegal! Placing a QR code and gaining payment details via a false website? Anyway, HSBC are disputing and we have learned a powerful lesson. Absolutely no QR codes for us from now on! Good luck everyone getting your money back.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bunch of scammers

Bunch of scammers. I am receiving emails about a free trial and that they will charge me after the trial period. Never heard of them. Never signed up with them. No idea what they even offer.

9 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

They tried to take money from my account no subscription scammers of the highest order

2 juni 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

This company tried to take £40.94 out…

This company tried to take £40.94 out of my bank account for a streaming service I did not ask for or know anything about I don't know how they got my bank details luckily my bank was suspicious and rejected the transaction and cancelled my card next day I got an email from them saying they are sorry I did not renew my subscription which I never had in the first place and also how did they get my email address

17 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Warning

Warning: Deceptive and Unauthorized Charges

Stay away from Helpoasis. I was charged multiple times over several months without my consent or any clear signup. I never used their service, never received anything in return, and when I contacted them for a refund, they ignored my request.

Even worse, my bank initially denied my fraud dispute — it seems this company hides behind vague terms to make it look like a legitimate subscription. But make no mistake: this is a deceptive billing scam.

Please check your bank statements carefully if you've had any interaction with them, and do not trust this company with your payment details.

11 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beware - Fraud

Be cautious—this company appears to be fraudulent. I discovered two unauthorised charges of £29.99 from my 15-year-old daughter’s bank account. I immediately cancelled her card and reported the issue to the bank.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I don't remember enlisting this…

I don't remember enlisting this 'company' let alone giving them my bank details I came across their message in my spam box when tried to cancel I got email not recognised then I get an email telling me I was successful in cancellation be aware of the fact they somehow get a hold of your email address and bank details this company needs to be closed down by all relevant authorities with immediate effect,if they try to take money out of my account I will not hesitate to bring criminal charges to stop this happening again.

7 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam. Never heard of them yet took £29.99 from my bank account. My bank picked it up in February and blocked it but looking back they had taken the same amount in January which I had not noticed. Scary how these companys can go under the radar and do this. Only reason this review shows 1 star is because you have to at least put one to write the review. This is more a warning to check your bank accounts as this is not a company that you approach they just somehow get your bank details. I trust the fraud organisations are dealing with this company.

3 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It's a scam they got hold of my bank…

It's a scam they got hold of my bank details downloading another app. When money went into my account they took out $73. I gave no permission for this. Tried ringing the number provider no answer and only an auto email response when tried that way. Told my bank they cancelled my card and will block them from my account. If the website helpoasis shows up on any of website you go to avoid them they are scammers and fraudulent. Pissed 😡 off.

29 januari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Unsubscribing

Somehow Helpoasis asked for a payment and my bank declined. The bank asked me to contact the company and within 2 hours of writing an email asking for my data to be deleted Oasis wrote back and assured my I had been unsubscribed. Must at least congratulate Oasis for such a speedy reply.

28 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company had taken scam three payments…

This company had taken three payments out of my bank account and set up a subscription which I have immediately cancelled.
I got an email saying thanks for renewing your subscription and I could unsubscribe which I did . After arguing with my bank for two days the bank have refunded my monies and said they will pursue The company for the refund. Doubt the bank will get any further with them , but this company are scammers and need to be stopped. I used Applepay for this transaction and initially the bank stated they could do nothing as it was Applepay I have no idea what this was for ??? Said well Applepay is not safe
Be careful out there

24 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

my thinking with this scam is when I…

my thinking with this scam is when I needed to scan a QR code for a mobile eBay app I somehow signed up to helpoasis. thankfully my bank has refunded the amount and issued a new card blocking further money being taken ..... I tried to make contact but nothing - for the life of me I can't make out what on earth there're selling . im surprised its allowed to operate it should be shut down and the owner face some justice

18 januari 2025
Omdöme utan inbjudan

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