Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Helpinone is a very sophisticated scam. I still have no idea how they got me to agree to their subscription. The bank informed me that I probably was scammed through a verification for something but... Se mer

Betygsatt 1 av 5 stjärnor

Just had this issue this morning, £40.56 taken out of bank account, I rang helpline (0800 0418781), was advised that I had signed up a few days earlier, not sure how?, however assistant was vey helpfu... Se mer

Betygsatt 1 av 5 stjärnor

I have been charged with setting up a monthly subscription without authority from me. The payment reference comes comes up as website but unable to open the webiste

Betygsatt 1 av 5 stjärnor

I had never heard of this company yet they somehow managed to take £40.56 from my account twice. They are clearly committing fraud as can be seen from the similar experiences of numerous people. My co... Se mer

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TrustScore 1 av 5

103 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Helpinone.com scam

Having the same issue, Helpinone.com have taken £40.56 from my account. I have never heard of this company or know what services they provide.

Halifax are useless they allowed the transaction to go through and when I contacted Halifax they pretty much stated it was my own fault and initially declined to reimburse the money.

I was given some email address to fight the case.

I managed to get a reply from helpinone and they stated

Users initially click on an advertisement promoting the service.

They are then directed to a registration page where they enter their email and credit card details. Without this step, the subscription cannot be completed.

Apparently the service was for some streaming platform called All Content Max, which again I have never heard of or used.

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HELPINONE.COM SCAM SCAM

these criminals helpinone.com tried take money from my account my bank STOPPED IT REPORTED THEM TO FRAUDONLINPOLICE .GOV, Pathetic helpinone.com disgusting thieves ,but law is onto them ,able to track who they are. never fill out unsubscribe form its designed to steal £ from you ,just egor send msgs to spam , letters return to sender

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

this company hit my card for £40.56

this company hit my card for £40.56
i visited south africa and suspect the fiddle originated there. Waited 5 minutes on the line to be cut off after being told all our agents are busy.
I am still progressing it, if anyone has a remedyplease can you post on here.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never give your personal details to…bustard

Never give your personal details to this company they are scam bags, this bustard have been trying to take money of my account this bustard thought my account is open to take money but this bustard don’t release my account is protected from this fraud bustards.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudsters

My bank contacted me to say this company had tried to withdraw £40.56 from my account but suspected it was suspicious and cancelled the transaction. Looked into it and realised when I was trying download another app this one came and it appeared to be the app I was trying to get had no title just asked for my information which I thought was for the Smart light bulb act. Now the payment has been blocked and after reading all the reviews on helpinone they are con artists that shouldn’t be allowed to advertise on the internet so shame on all the companies that let them pop up. Stay clear.

11 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Same - trying to take the same money from credit card, had to cancel it

10 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

No idea how this scam got me this is the second time try to acces 40.56 from my account had to cancel card

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam - tricks you into signing up for a monthly fee. I used it for "free" having been diverted to them for proof of i.d by using my credit card. (It was for a parking app!)

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a scam company

This is a scam company. As many others have stated, I have no link to them, yet they have attempted to take just over £40 from my account via debit card on several occasions, which fortunately my bank have flagged as fraudulant.

8 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

SCAM! Tried to take £40.56 out of my account but my bank blocked it. Got an email from this scammer saying sorry to see me go but I can still access the website until Friday! I have no idea what that website is and dare not go looking. Don’t touch.

6 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid like the Plague!

Somehow, whilst attempting to download the Morrisons app, I was redirected to this 'company'. Being suspicious when I couldn't get back to the Morrisons page, I stopped and googled helpinone.com.
Thanks to contributors here, I was able to phone my bank and get them to stop my card straight away. Sure enough, 48 hours later the bank contacted me to say they had refused a payment to helpinone.com. The amount? You guessed it. £40.56.
To anyone trying to download the Morrisons App, be very careful what you click on. Avoid helpinone.com like the plague!

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers

Scammers. In my case I was searching for a Bolt ride and clicked on a Google ad for it. Site told me I had to renew my card details, hadn't used Bolt for a while so didn't find it suspicious. Next thing I knew saw a pending transaction for £40 in my Halifax account, checked my email for helpinone and found email in my spam box saying I had taken out a subscription. Despite warning Halifax it was a scam site they still cleared the payment, worse still, and long after I learned it was a scam site, their fraud dept was advising me to contact the site to dispute payment! Utterly irresponsible of Halifax. Complaining to the FCA about Halifax reaction.

29 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Have no idea who this company is but…

Have no idea who this company is but they have also debited me £40.56 - apparently, I did an e commerce transaction for £0.00 requesting business solutions. Interesting as I don’t have a business. I’ve contacted Lloyds and they have blocked this payment now- though am interested to see that there has been a flurry of people with this same problem. I would hope that Lloyds has blocked the retailer itself given the amount of people being impacted.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute scam! Be careful!

As all the other reviews this company tried taking £40.56 from my account today,luckily my bank spotted it straight away amd declined the payment 👍 these "people" should be ashamed of themselves😡

5 augusti 2025
Omdöme utan inbjudan

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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