Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Zeer slechte ervaring met dit bedrijf! Mijn zoontje van 7 had per ongeluk een bestelling geplaatst van ongeveer €60. Ik heb direct contact opgenomen om de bestelling te annuleren. De medewerker g... Se mer

Betygsatt 1 av 5 stjärnor

Falsely advertise 1-2 days delivery. I placed an order on Saturday. They won’t answer the phone or respond to emails. Delivery came Wednesday evening after I advised I would be raising a dispute wi... Se mer

Betygsatt 1 av 5 stjärnor

Terrible customer service. Poor customer experience. Stick to your reputable retailers like Dan Murphy’s to avoid disappointment. I placed an order over a week ago and received no information that my... Se mer

Betygsatt 1 av 5 stjärnor

rotbedrijf , bestelling van 50 euro is niet bezorgd. Man schreeuwde door de telefoon dat hij gaat niet bezorgen, ik wilde mn geld terug toen hij heeft de lijn afgebroken. oplichters, hoop ik dat meer... Se mer

Företagsinformation

  1. Försäljning av alkoholhaltiga drycker
  2. Ölbutik
  3. Dryckesdistributör
  4. Online-marknadsplats

Skrivet av företaget

Independently owned Liquor Marketplace, delivering alcohol to your door across Australia at low prices. Buy Now Pay Later at No extra cost.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

52 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Customer Service was very responsive in…

Customer Service was very responsive in keeping me informed if my order to a remote location.
Goods arrived as ordered with no breakages. Will no doubt order from Hell Drinks again.

23 december 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Thanks Tish, Much Appreciated

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service in correcting an error with our order to our wonderful friends in NSW. Would highly recommend the company. Many thanks too, go to Hazel for your support! Merry Christmas to all.

20 december 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Thanks RH, Much Appreciated

Betygsatt 4 av 5 stjärnor

Great service

I ordered 5 bottles of whisky.
The bottles were dispatched very rapidly, but unfortunately the wrong bottles had been sent out.
I contacted Hello Drinks and was quickly attended to and had the correct order sent out.
Hazel was great to deal with.
Prices and service are amazing.
The incorrect delivery was understandable given the number of bottles and the silly season.
Will use them again

15 december 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Hi James, A very fair review, thank you for letting us know, we are investing in the software at our warehouse to ensure we improve this experience. Look forward to serving you again next time.

Betygsatt 5 av 5 stjärnor

I'm so glad I tried Hello Drinks

I'm so glad I tried Hello Drinks. Their service is amazing and the bottles were very well packaged, no way were they ever in danger of being damaged. Cannot fault these guys, prices are amazing and I will definitely be back. Do not hesitate to give them a go, you'll be pleasantly surprised

22 november 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Thanks Amanda, Much Appreciated

Betygsatt 5 av 5 stjärnor

Great prices plenty of stock

Great prices and plenty of specials and plenty of stock I would shop at any other store I’m a very happy customer and recommend anyone to shop there first

19 november 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Thanks Jeffrey

Betygsatt 1 av 5 stjärnor

Late gift with no card

Unfortunately the gift didn't arrive until Friday 22 October and there was no card with message I'd requested. Luckily I called to check if they had received as they had no clue who it was from or why they were getting it.

28 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic online purchase experience

I’ve been a regular customer here for quite a while now and whilst there have been some issues with the website along the way, I’ve never been deterred and I found my buying experience yesterday to be the quickest and easiest one yet. My item selection was there at the top of the page; my details were pre-filled when I got to checkout and I was given a shipping rate immediately. I always use Afterpay as my method of payment and I never have any issues with that. Overall I’m extremely happy with my experience and I look forward to next time.

17 oktober 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Thanks for the feedback Amanda, you'll be glad to know we recently launched a much improved website, much faster, no bugs, and thousands of drinks to choose from. Hello Drinks

Betygsatt 5 av 5 stjärnor

HelloDrinks is the quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 augusti 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Impressive Review, Cheers James

Betygsatt 5 av 5 stjärnor

HelloDrinks is a quality guarantee.

HelloDrinks is a quality guarantee.
I purchased approx. $300 of equipment and alcohol which was delivered within 5-7 business days as estimated, even with a country-wide delay I received my orders surprisingly quickly! I had some concerns about the courier for one of the packages that I addressed with the HelloDrinks team, but they made me very comfortable by assuring me of their insurance policies and the planned procedure that’s being used to provide customers with a product or refund guarantee.

When I made the purchase I’d expected a longer delivery time considering we’re experiencing a global pandemic, so I was very relieved to receive both of my orders within a week and without any issues.

The unbreakable glasses and cocktail tools are high quality, they’re exactly what I was expecting, maybe better.

If I were to summarise..

• Quality Products • Fast Delivery • Friendly & Efficient Customer Service Guarantee • Australian Owned • Affordable Prices • Flexible Payment Options Available

Everyone who’s reading should be sure to check out the upcoming premium same day delivery service coming to Adelaide, I’m personally excited.

It was a pleasure purchasing from HelloDrinks, I’ll definitely do it again.

Great job!

17 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service

Quick to ship, unfortunately there was an issue with the shipment being damaged with the courier, but I was contacted quickly and a replacement had already been sent. I will definitely be ordering again!

13 augusti 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Thanks Joshua

Betygsatt 5 av 5 stjärnor

The item took at little longer to…

The item took at little longer to arrive than expected, but once I got in touch with customer service their service was outstanding.
They got the item to me straight away, great experience.

10 augusti 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Thanks Joanna

Betygsatt 1 av 5 stjärnor

Poor shipping and delayed refund process

I ordered on 26th of June, expected delivery was on 3rd July, order never arrived, hello drinks blamed Auspost for misplacing the order, after many emails and a bad review someone from the team called and still delayed the refund process for a week stating that in the past they had instances like this where they refunded the customer and somehow the order was delivered(this is not customers problem, it’s their courier partners and their issues, how can they hold your money). In total I had to wait more than 20days to get my money back, I should have read the reviews before ordering, I saw similar reviews about their poor shipping process. EOD when as you order like a customer the only expectation is that your order will be delivered.

I will not recommend this company, if you are looking for a decent delivery time, only order if you have a lot of time to wait for the delivery.

9 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great gift idea!

Hello Drinks provided a way in which I was able to send a nice bottle of Scotch to my father in NSW for his birthday from my home in London.
Great customer service - highly recommended.

7 juni 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Cheers Sarah

Betygsatt 5 av 5 stjärnor

Highly recommended

I’ve been a repeat customer of Hellodrinks and would highly recommend. Great selection of beers that I can’t source locally and very good deals offered regularly.

17 april 2021
Omdöme utan inbjudan
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Svar från Hello Drinks

Cheers Jonathan

Betygsatt 5 av 5 stjärnor

Great Company .

The original order was short , hellodrinks corrected the mistake immediately . Very good company to work with .

17 mars 2021
Omdöme utan inbjudan
Logotyp för Hello Drinks

Svar från Hello Drinks

Cheers Ian

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

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Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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