Hello Bello Omdömen 

I like the diapers, the patterns are cute and I haven’t had issues with leakage other than night time, I use another brand for nights. I have had several problems with my orders. They’ll send me a notification to update my order because a pattern is out of stock or whatever, ok fine. But then my shipment will get bumped. I have to call customer service and they are great and fix it but then I have to wait another 5 days for shipping (this was pre corona) so I usually have to go out and buy some more diapers to get through until the delayed shipment. And I’ve had a few times where my order will ship, ok I’m good with diapers until that date, but then when I check in it it’s another day late, another day late. It’s just annoying when the whole point it to have diapers on a regular schedule so I’m not running out and making a separate trip for another pack.

I am so confused, how do these have good reviews? These diapers are just not good. The baby oil is fine, and I haven’t tried any other shampoo or anything, but the diapers should be the one thing you get right. We started with a box from a leading brand and the moment we switched to our Hello Bello box our son immediately blew out. He has gone through 8 Hello Bello diapers and has peed through 6 of them. PLEASE do not buy these diapers.

I LOVE the Hello Bello diapers, price point, and subscription service for this brand! However, I am not a fan of the cutesy extras the brand throws in the boxes. My main reason of going with this service was because of they offer a product that is mostly eco-friendly and they contribute to sustainability efforts. The extra they throw in (an umbrella for your head? Really?) end up in my trash. The diapers and wipes are fantastic, no need for gimmicks that clog up our landfills and waste resources.

Terrible useless diapers!

Liked the look of the designs so we gave them a shot and they are the worst diapers ever made! Don’t absorb anything and I hope you like blow outs. Do yourself a favour and stay far away from these

My review is solely based on ordering and shipping.
Not the best experience with this company. I ordered one of their diaper bundles and a few side items on June 29. I received my “shipped” Email on July 2nd. The delivery company was Canpar. First the shipping information wasn’t loading, then when I checked a couple days later it showed my package arriving on July 2nd by end of day. That didn’t happen. Then the tracking updated to July 3rd by end of day. That also didn’t happen. Once again, tracking was updated and now said July 6 by end of day. That did not happen. Today is July 7, the tracking info has been updated to days date by end of day. To ensure delivery nd to find out what happened I called the customer service line for Canpar and was on hold for over 30mins. When I finally spoke to the rep, she said that drivers are not allowed in elevators during covid times and can only deliver my package to the lobby, which makes 0 sense to me. I’m 9 months pregnant, and cannot lift a box of this size yet alone bend down to pick it up. My building unfortunately does not have a concierge and I am a single parent. The packing facility where my package would be brought to should I not receive my item is a great distance away from my home, so picking it up is not an option either (shouldn’t have to be anyway). I’m really disappointed that my experience was a negative one. I was excited to choose my own patterns and bundle for savings. If I knew it would be this difficult I would have just bought the packaged diapers from Walmart.

Love them! Sooo soft & they hold a lot of pee! The wipes are super thick and nice. The apricot vanilla lotion and body wash is perfect, light soft nice scent and makes babies skin extra soft.

These diapers are an absolute waste of money. They can’t hold nearly as much liquid as their Huggies counterpart. My son wakes up wet a few hours into the evening almost every night we put him in an overnight diaper. We will not be purchasing this product again

My 5&6 yo use the shampoo and body wash. I just purchased a travel pack. It came with another scent shampoo body wash which they tried and still like. Conditioner was nice as well...but my 5yo began screaming when I put the calming soft lavender premium baby lotion on his back. I didn't burn my hands. My daughter did fine until I got to her shoulders. I tried it on my chest and it had a tingling sting almost like it was mentholated.

I was gifted the Premium Shampoo & Body Wash (calming soft lavender) for my baby shower. It clearly states “dermatologist tested, hypoallergenic, pH-balanced, TEAR-FREE, ultra-mild” and “gentle cleaning for extra dirty babies” on the label. My sweet one if 7 months old and I just used it for the first time. Immediately upon washing her face, she began squinting and rubbing her eyes. I immediately rinsed it off; she then stopped rubbing her eyes and squinting, but they remained mildly red and irritated for a short while after. As I questioned that she may have extra-sensitive eyes, I then used it to wash my own face and it burnt the hell out of my eyes too! I immediately contacted the company via chat and their reply was absolutely appalling! In summary, they stated that their product produced similar results to other tear-free products and that I should seek medical attention if I’m concerned. ARE. YOU. KIDDING. ME. At the very least a report should be made with specific lot information so that the product could be checked for SAFETY. After pointing this out to the chat-user named “Cloue”, only then did they state they would make a report. Hello Bello, you make products for BABIES, the most delicate and sensitive humans alive. TAKE PRIDE IN YOUR COMPANY and CARE in their safety and what effects your products have. I was upset that the product displayed false advertising, but I am now infuriated by their lack of compassion and concern.

I absolutely love Hello Bello, I preferred their diapers when I received them as a gift and noticed they don’t get moist on the outside like every other diaper we’ve tried. And they’re so cute!! The bubble bath makes a lot of bubbles that smell great, and the lotion makes my baby EXTREMELY soft for a whole day. The overnight diapers we haven’t had a leak yet, and I love the monthly crate with the free gift. Not to mention I was sent two free packs when I was unable to exchange diapers due to covid. Will forever be using hello bello!!

I am not giving 1 star for the diapers. They are the only ones my little girl can wear without breaking out like other brands. I’m giving a 1 star because of the horrible greedy customer service I received. I processed my order, received confirmation of my auto ship, only to be notified the day my order was supposed to be shipped that none of the prints I had chosen for my baby girl. I reached out to support, and they basically told me that it wasn’t their problem. That I could choose from whatever prints were available or not order at all. So I was forced to order boy prints for my baby girl to wear. When I emailed and sent a chat, no one responded to my email and the Chat representative would never get a supervisor to assist me. All I received was an email for hours later from the representative that she had spoken to the supervisor and they said in no way form or fashion will be give a credit or a future credit towards an order. I’m very disappointed and feel like I’ve been taken advantage of. My pediatrician recommended hello Bello for my baby’s very sensitive skin, but after this I am reaching out to him for a recommendation of another brand.

I ordered 4 different outfits and a bunch of the baby skin care products for my friend whose expecting any day now and she loved everything!! The package came on time, the clothing is sooo soft and the colours are so nice! Everything smells so good too! I definitely recommend them for the price :)

I really like the diapers and wipes. I tried their baby shampoo and though it says tear free it caused both kids to cry in pain and their eyes were visibly red when they got some in their eyes so not quite tear free.

I used to love hello bello diapers until my daughter started using size 4. She started having a lot of leaks and it was because the diaper would expand very quickly and she would have several leaks and blowouts. Thought it was a sizing issue but same thing happened when I got her a size 3. If you have a little one that’s not very active then I highly recommend since they did not give my baby a rash and their other products are very good for the price , but for active babies this is a BIG NO.

Loved the diapers, wipes, and vitamins, but just had a horrible problem with them with their subscription, so I am no longer using them. I ordered my first bundle in March, and my second bundle should have automatically processed on April 20th, but never did. I gave them some extra time with everything that’s going on, and on 4/28, I contacted them and they said that my order fell into some error and never went through, so she processed my order that day. I got an email confirmation with a tracking number the next day. It stated they were shipped on 4/28 and would be here 5/4. Monday (5/4) rolls around and I never get them. I checked my tracking email and it showed no progress...a label was created, but never went anywhere. The arrival date updated to “pending”. I tried sending an email that night but still hadn’t heard back from them as of today. Was able to get on their live chat during their business hours today and they said that they supposedly were able to confirm that fedex picked them up (even though that’s not what my tracking information shows) but no movement since then, so they must have gotten lost. She offered to reprocess the order. I asked how long it would be until I get my bundle since they were already about 2 weeks late at this point and my next shipment was supposed to process on 5/26. They said 24-48 hours for processing and 3-7 business days for shipping, so by the time I would get them, I’d have maybe a week before I was supposed to be getting my 3rd bundle. At that point, I requested a refund and canceled my subscription. I love the products and the designs are adorable, but not worth the hassle when the whole point was to get them every month and not have to worry too much about having enough diapers or wipes. I promptly ordered Huggies and a large box of wipes(more than double the amount of wipes you get from Hello Bello), plus my vitamins off Amazon for about the same price and the diapers and wipes will be here on Saturday. I was very pleased with them with my first bundle, but EXTREMELY disappointed after this experience!

I read the reviews and read all the ingredients in the products. They advertise that they are organic and hypoallergenic. I was excited to receive them in the mail because pampers broke my baby out and she has eczema so I wanted to try hello bello based on what they advertised. I opened a pack of the diapers and my baby wore them for less than 24 hours and her private area was red and swollen!! I couldn’t even wipe her without her screaming and crying uncontrollably. Needless to say, I won’t be using these diapers anymore. I’ll stick with huggies!!!

I will restate what is being said. An offer was made on TV (GMA) to get a free pack of diapers, just pay shipping ($1.00 I think). Great deal! I will give them a try. That was in February. I have been emailing them ever since. I was recently told I would get a coupon for free diapers. GREAT! I received my email with the alleged coupon yesterday. You have to download an app called coinout. You have to purchase the diapers at Walmart or Walmart.com, then submit a receipt to coinout, and you will get a credit for the $7.97 at Amazon gift card, bank account or paypal. Hmm, not too bad.
Well I opt for on line given the current situation. I go to Walmart.com and in order to get the diapers I have to pay another $5.99 in shipping?? WHAT? Is that what they call free? This should be illegal (and it may be). False advertising, false claims, etc. THEN I see Dax Shepard (actor/owner) on TV during the COVID 19 purporting to give donations of diapers and wipes? How about taking care of the promises you already made. WHAT A SCAM. I will not purchase from a company that handles business this way. Don't make the free offer if you can't fulfill it.

I love hello bello diapers and wipes for my babies! They are so soft and cheaper than other brands! Thankful for a good company with great quality products

Fine diapers. GOOD LUCK with customer service. I had a promo code which I was told could not be used for bundles, only for "one time" orders. I tried to submit a one time, manual order but was told that I was given misinformation and that it is only valid on bundles. I have had missing items from bundles but told that they would ship with my next bundle. Why would I want another bundle with missing items? I don't want another bundle. I want the items that were paid for. And I don't want to wait 5 weeks. Every interaction with customer service gets worse... There is literally NOTHING they can or will do to help you.

ETA: IT GETS BETTER. The missing items from my original bundle were 2 2.0 ounce bottles of hand sanitizer spray. But I was told that they could not ship those individually in their effort to limit waste. I get that. So I ordered a 12 pack for $30, and guess what - I RECEIVED A SINGLE BOTTLE. So here I sit for the past 20 minutes in queue on their live chat to get yet another incorrect order addressed.

I love these diapers! Not only are they adorable but they are actually good diapers. I've tried a few brands that aren't so great and others I love too but I keep coming back to hellobello because I just love the patterns so much. We never have leaks and they seem to hold a lot.