They were helpful in assisting me with a loan application
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Det här tycker kunderna
The time we was there it was very professional and very polite.
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Fast, friendly service. Very good people to work with
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Good reviews
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Företagsinformation
Om Heights Finance Corporation - Heights Finance In Decatur, IL
Skrivet av företaget
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Kontaktuppgifter
707 W Pershing Road, 62526, Decatur, IL, USA
- (217) 875-5100
3,9
Bra
6 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Friendly and helpful staff
They were helpful in assisting me with a loan application
28 juni 2023
Omdöme utan inbjudan
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
We are very happy to help! Thank you for your review and for being a Heights Finance customer!
Good reviews
5 augusti 2022
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
Thank you for the 5-star review!
4 star for Heights as a whole company 0 starts for Decatur Location
Update: I called Decatur location and FINALLY I got an exact answer instead of “ try again in the next day or so to login”. I was told my account was deleted. Which was weird but oh well. Let’s get this straightened out and get a new account going so I can get this loan paid off. Well the lady told me that she needed my checking account number to get a new account set up to make payments. Which I know that isn’t needed and gave me the excuse that it is easier to just give her my checking information so she can create my account. I said why don’t you just give me access via email and I’ll fill in all my information and again she said it would just be easier if I gave her my checking info. I set myself up on several accounts before I’m pretty sure I can handle creating my own. She kept repeating that it would just be easier if I give her my checking account information. I didn’t give her my info cuz I know that was a lie and she dosnt need it. So I called corporate and they got my situation handled and I DIDNT have to give my checking account number to them. I told her that the lady at the Decatur location didn’t need my info and she agreed with me and didn’t know why she was asking me for that. The funny thing of it all was a checking account was NOT even needed to create the account. I just needed to enter that information when I set up my payments AFTER the account was created. Which seemed odd to me why Decatur was asking me for my checking info even tho you don’t need that information to create an account. Heights as a whole company is wonderful. Corporate is always so kind and so helpful every time I’ve called.
I have reached out several times to get my account unlocked and the Decatur IL branch keeps telling me to try again in a few days. I have tried that 3 times. I have tried resetting password and then it states I have to contact my local branch and they do NOTHING. I am trying to pay my payments but it’s like they are trying to get me behind so they can get more money from me. I have records of every attempt I have tried to reach out to them. It would be nice if I could have someone unlock my account so I can make payments. And No I am not giving my bank account information over the phone. I have it set up on my online heights account for the past 5 years and I will continue that method IF they allow me too! HORRIBLE communication from Heights!
7 juli 2022
Omdöme utan inbjudan
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.
Very friendly and helpful
15 juni 2021
Omdöme utan inbjudan
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
Thank you for being a Heights Finance customer, we appreciate you so much!
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
Thank you for choosing Heights Finance! We appreciate you so much!
The time we was there it was very…
The time we was there it was very professional and very polite.
23 oktober 2020
Svar från Heights Finance Corporation - Heights Finance In Decatur, IL
We are so glad to hear the Decatur, IL team has been so great. Thank you so much!
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