Heatsafe Heating have been great and couldn't have asked for better service from start to finish. They came out within 24 hours when my boiler broke down and after choosing to have the old boiler repl... Se mer
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From first point of contact everyone was so friendly. I filled an online form, received a few text messages , then agreed a phone call where a visit was arranged and I met one of the owners , Dougie.... Se mer
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Amazing and efficient service from heatsafe from start to finish. Came out to quote for new boiler abd fitting 3 new radiators, friendly service and couldnt be more helpful. Quote was with... Se mer
From start to finish my experience was excellent. This was my first time getting a new boiler so I was apprehensive. The communication with the team via email was quick and reliable. This meant I c... Se mer
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Företagsinformation
Skrivet av företaget
Heatsafe Heating are a 5 star rated boiler installation and heating company. We cover Glasgow, Falkirk, Edinburgh, Stirling and all surrounding areas to provide a professional, cost-effective and reliable service to all of our customers. Our Gas Safe registered team specialise in the service, installation and repair of all boilers and central systems. We have also been awarded 2021 Scottish Home Improvement Award For Best Plumbing And Heating Company. If you need help with a new boiler installation or a boiler repair, please get in touch or visit our website.
Kontaktuppgifter
Falkirk Hub, 45 Vicar Street, FK1 1LL, Falkirk, Storbritannien
- 01324 332899
- info@heatsafeheatingltd.co.uk
- heatsafeheatingltd.co.uk
4,9
Utmärkt
151 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Excellent service from start to finish
From my first enquiry phone call with Graeme which led to me booking a home visit,I then had Dougie come out to find out what I was looking for assess the work area & price job I never once felt under pressure or pushed into anything,they understood I was waiting on another quote and gave me the time & space for that to happen.the price was competitive and the service on the day of installation was excellent Leigh was very friendly knowledgeable & professional and the workmanship was excellent.I would highly recommend.
7 augusti 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Heatsafe Customer,
Thank you so much for your fantastic 5-star review! We really appreciate you taking the time to share such detailed feedback about your experience with Heatsafe Heating.
We’re delighted to hear that you felt comfortable and well looked after from your first enquiry with Graeme, through to Dougie’s visit and the installation carried out by Leigh. Providing honest advice without any pressure is something we pride ourselves on, so it’s great to know this came across.
We’ll be sure to pass your kind comments on to Graeme, Dougie and Leigh. It’s fantastic to hear you were so pleased with the workmanship and overall service.
Thank you again for choosing Heatsafe Heating and for your recommendation — it really means a lot to the whole team.
Kind Regards
Siobhán
Professional from start to finish
Professional from start to finish! The original quotation was quick & clear. And the work was executed by fast friendly staff. I was really impressed; including the cleanliness & care shown in my home during the work and at the end. Really excellent.
24 juli 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Brian,
Thank you so much for your 5 star review. We're delighted to hear you were impressed from the initial quotation right through to the completed work. It's great to know our team delivered a fast, friendly service while taking care to keep your home clean and tidy throughout. Your kind words mean a lot to us, and we really appreciate you taking the time to share your experience. Thank you for choosing us.
Look forward to servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Would recommend this company
Great company to deal with. Always punctual, professional and deliver a great service.
Heatsafe heating installed our boiler 5 year ago. They service it every year. Would Definitely recommend them.
3 augusti 2026
Omdöme utan inbjudan
From start to finish I was impressed!
From start to finish I was impressed by the level of customer centricity this business gave me as well as their knowledge and professionalism throughout. A great team who I'd happily reccomend to family and friends.
My brand new boiler install has been superb!
24 juni 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Euan,
Thank you so much for your fantastic 5-star review and for your kind words.
We’re absolutely delighted to hear that you were impressed with your experience from start to finish. Providing excellent customer service, expert advice and a professional installation is what we strive for, so it's wonderful to know we delivered on that for you.
It's especially rewarding to hear that you're pleased with your new boiler installation and that you would happily recommend us to your family and friends. Recommendations like yours mean a great deal to our whole team.
Thank you once again for choosing Heatsafe. We truly appreciate your support and look forward to servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Gas Safe & G3 professional plumbers
Dougie was a very professional, organised, tidy worker, and a very pleasant chap. He efficiently serviced our gas boiler and also our unvented Mixergy hot water tank providing detailed servicing documentation within 15 minutes by email. Back up and comms by the office excellent.
18 juni 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear James,
Thank you so much for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that you were so pleased with the service provided by Dougie. We'll be sure to pass on your kind comments to him. It's great to know that his professionalism and attention to detail, along with the prompt servicing documentation, made such a positive impression.
We're also pleased to hear that you found our office communication and support to be excellent. Providing a high standard of service from your initial enquiry through to completion is something we pride ourselves on.
Thank you once again for your recommendation. We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Excellent
Fast, friendly & reliable service. Can't recommend Heatsafe highly enough.
15 juni 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Jillian,
Thank you so much for your fantastic 5-star review! We’re delighted to hear you found our service fast, friendly, and reliable. Your recommendation means a great deal to the whole team at Heatsafe. We really appreciate your support and look forward to servicing your boiler next year.
Kind Regards
Siobhán Heatsafe Heating Ltd
New Boiler
When our old boiler developed a fault I immediately phoned Heatsafe as we had used them before. Graham came out to assess the boiler and after a discussion we decided on a new boiler. He went over a few different makes and sent us out quotes that day. We made our choice and as we had no hot water an install date was arranged quickly.
Leigh and Paul fitted our new boiler in about two and a half days. They worked very well together, keeping me informed of what they were doing and going over the control panel. All floors were covered as they worked , all rubbish was removed and the house was left clean and tidy.
A big thank you to all at Heatsafe and I would not hesitate to use them again or to recommend this company.
8 juni 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Wendy,
Thank you so much for taking the time to leave such a wonderful review and for choosing Heatsafe once again.
We're delighted to hear that Graeme was able to guide you through the options and arrange a prompt installation, especially as you were without hot water. It's great to know that Leigh and Paul kept you informed throughout the installation, took the time to explain the controls, and left your home clean and tidy once the work was complete.
Your kind words and recommendation mean a great deal to our whole team.
Look forward to servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Svar från Heatsafe Heating
Dear Heatsafe Customer,
We’re really pleased to hear you were happy with the service provided. Our team always aims to be prompt, professional, friendly, and helpful, so it’s great to know this reflected in your experience with us.
We truly appreciate your support and look forward to servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Boiler service
I recently had my boiler serviced by Heatsafe. Very professional from start to finish: good communications, by email, from the office; fair quotation; the engineer turned up on time, and did a thorough job, including inspecting the flue in the attic; easy to pay, either by bank transfer or card (the engineers have card readers).
Highly recommended, I would happily use them again.
4 juni 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Heatsafe Customer,
We’re delighted to hear you were happy with the service provided from start to finish. We always aim to provide clear communication, fair pricing, and a thorough, professional service, so it’s great to know this reflected in your experience with our team.
I’ll be sure to pass your kind comments on to both our office staff and engineer.
Thank you again for choosing Heatsafe Heating.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Good quality workmanship and good…
Good quality workmanship and good communication throughout the process from the Heatsafe team.
21 maj 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Dear Heatsafe Customer,
Thank you very much for your kind feedback. We really appreciate you taking the time to leave a review.
We’re pleased to hear you were happy with the workmanship and communication throughout the installation process.
Your comments mean a lot to the whole Heatsafe team.
Look forward to Servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
Annual service.
Dougie, the engineer arrived on time and was very careful setting up to carry out the service of my boiler. Very polite and explained what he had done to check it over.
21 maj 2026
Omdöme utan inbjudan
Very pleased
These guys were here all day and apart from the drilling there was little noise. They done a great job with replacing my boiler and replacing it to suit. Very pleased.
13 maj 2026
Omdöme utan inbjudan
New boiler
We had a new boiler fitted today and couldn’t have been happier with the guys for a great job. Been with Heatsafe Heating for 14 years and they have been amazing
6 maj 2026
Omdöme utan inbjudan
Boiler…
Work carried out within the time window. Reasonable price. Both Siobhan in the office and the engineer were very pleasant. Will use again
6 maj 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Hi Kirsty,
Thank you for your lovely review. We’re really pleased to hear you were happy with the service, pricing, and communication throughout. I’ll be sure to pass your kind comments on to the engineer. We appreciate your support and and taking the time to leave this review.
Kind Regards
Siobhán and all the team at Heatsafe
The Engineers took great of my property…
The Engineers took great of my property and cleaned up after they had installed my boiler.
5 maj 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Hi John,
Many thanks for providing a 5 star review based on the service you received with Heatsafe Heating during your new boiler installation.
We look forward to servicing your boiler next year.
Kind Regards
Siobhán and all the team at Heatsafe Heating Ltd
Excellent boiler install experience.
Excellent boiler install experience.
Very pleased with the install of my new Navien boiler. The two installation engineers were highly competent, courteous at all times, and kept me informed of any issues. They left a very neat job indeed. All rubbish was removed, and they ensured the area was clean and tidy.
24 april 2026
Omdöme utan inbjudan
Svar från Heatsafe Heating
Hi Andrew,
Many thanks for sharing your install experience and providing us with a 5 stair review. This means a lot to our business.
Look forward to servicing your boiler next year.
Kind Regards
Siobhán
Heatsafe Heating Ltd
New boiler fitted
Graham the engineer came out same day to assess the existing boiler for repair. Once it became clear that it wasn't viable to repair, there was no callout fee, he gave me a brochure to look through of options. I received quotes for all options the very next day. After confirming my choice, we arranged a suitable day for work to commence which was 2 working days from initial quote. On the day, the installer was very polite and courteous, took every precaution to protect carpets etc, ensured there was no mess left and removed the old boiler. Made sure I understood how to work the new boiler before leaving. Very impressed. I definitely recommend
2 mars 2026
Omdöme utan inbjudan
Excellent service from Heat Safe
Excellent service from Heat Safe. The team was professional and efficient, and my boiler is running perfectly. Siobhan, the office manager, was very helpful and made scheduling easy. Highly recommend.
23 februari 2026
Omdöme utan inbjudan
Great local company!
Very positive experience from start to finish with Heatsafe. Very professional and any questions I had, before and after installation, were answered the same day. I would recommend this company.
6 november 2025
Omdöme utan inbjudan
Combi boiler installation
First class service. Friendly and very efficient tradesmen. Punctual and reliable. Thoroughly recommend.
4 december 2025
Omdöme utan inbjudan
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