I recently had my boiler serviced and a new thermostat installed, and I’m very happy with the work. I have no complaints at all. The boiler is now working perfectly, and the new thermostat is much... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gillian was really helpful when booking appointment.kevin was very efficient at doing the service. Will definitely use the company again.
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First class job on installing French doors to my static caravan. Quality finish and left the place spotless. Cannot fault them at all. I would definitely recommend them, I was very impressed.
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Very pleased with the work, the plumbers are very professional with nice manners and get the job done quickly. Arrived on time and we mentioned the monthly plan The Boss looked at our paperwork and... Se mer
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Företagsinformation
Skrivet av företaget
HeatAyr Gas Services are your local Gas Safe Registered approved heating engineers. We specialise in boiler installation, boiler replacements, boiler servicing, landlord gas safety inspections, caravan and LPG properties. Our services range from a leaking radiator repair to a full high efficiency central heating Installation for a better priced professional service and boiler quotation.
Kontaktuppgifter
3 Saltfield Lane, KA8 8BW, Ayr, Storbritannien
- 07801973353
- info@heatayr.com
- heatayr.com
4,8
Utmärkt
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Arrived on time and work his magic on…
Arrived on time and work his magic on my boiler. Many thanks.
30 januari 2026
Svar från Heatayr
Hi Elma, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.
Svar från Heatayr
Hi David, thank you for sending this review. It is very much appreciated by all the team at Heatayr
Highly recommend Heatayr for all gas &…
Highly recommend Heatayr for all gas & plumbing work
8 januari 2026
Svar från Heatayr
Hi Lian, thank you so much for taking the time to send this lovely review. It is very much appreciated by all the team at Heatayr. Once again, many thanks
Always give good and timely service
Always give good and timely service. Go out when they say they will and are able to sort lots of problems at first visit unless they need a part. We and our tenants appreciate good service.
8 januari 2026
Svar från Heatayr
Hi Chris, thank you for sending this review. We are so pleased to hear you are happy with the service we provide. Once again, thanks from all the team at Heatayr
Svar från Heatayr
Hi Jonathan, thank you for this review. It is very much appreciated by all the team at Heatayr
Amazing Service from Aaron and his team…
Amazing Service from Aaron and his team nothing is ever too much trouble would highly recommend 👌
6 januari 2026
Central heating system
I started with a perfect working central heating system, but the boiler and radiators were old. So we decided to replace the boiler and fit new radiators. The system does not work correctly now. Radiators hot at top and cold at bottom, we are pensioners in our 70s, we need a working central heating system. HeatAyr want us to pay more money to try and fix the problem. I’m not willing to pay again for something I’ve already paid for. I will now have to pay some other company to fix the problems that my central heating system has now got.
28 augusti 2025
Svar från Heatayr
We’re disappointed by this review and feel it’s important to clarify the facts.
As discussed at length on the phone and in person, we were instructed to replace the boiler and radiators only. The existing pipework was left in place by agreement, as it was believed to be serviceable at the time. After installation, circulation issues became apparent, which were traced back to the original pipework — not the boiler or the radiators we supplied and fitted.
Despite this being outside the agreed scope of works, we spent a significant amount of additional time and money on site at no cost to the customer. This included flushing the system with a stronger chemical and cutting out sections of pipework in an effort to improve performance. Unfortunately, these remedial steps could not fully resolve the issue because the underlying pipework faults remain.
Before carrying out any further work, we clearly explained that additional pipework remedial works would be required and that these would be chargeable. This was discussed and agreed. We cannot reasonably be expected to undertake extensive extra work free of charge to rectify pre-existing issues.
It’s also important to note that we were put under pressure to carry out further work without payment, with the suggestion that negative reviews would follow if we did not. We always aim to act fairly and professionally, but we cannot agree to terms that are unreasonable.
We fully understand how important a reliable heating system is and made every effort to assist well beyond our contractual obligations. We remain willing to help further should the customer wish to proceed with the necessary remedial works under a new agreement.
The very best about never let you down
1 december 2025
Svar från Heatayr
Morning Alison, thank you for sending this review. It is very much appreciated by all the team at Heatayr
Everything
Everything, from speaking to Gillian and Dorothy who organised everything, booking jobs and answering any queries they were fantastic,then to the guys who do the jobs ,they are fantastic aswell ,nothing is a problem.
24 november 2025
Svar från Heatayr
Hi Stephen & Jaqueline, thank you so much for taking the time to send this lovely review. It is very much appreciated by all the team at Heatayr. Once again - thanks to you both
Good communication about home visit
Good communication about home visit, engineer arrived on time ,was neat and tidy whilst carrying out the boiler service.
25 november 2025
Svar från Heatayr
Hi Billy, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr
Have always found Heat Ayr a good…
Have always found Heat Ayr a good company to deal with . I have been using this company for several years and always found the office staff and engineers helpful . I especially know that if I have an issue with either plumbing of heating they will do their best to respond as quickly as possible . They are a company I feel thus far I can trust .
5 november 2025
Svar från Heatayr
Hi James, thank you for taking the time to write this lovely review. It is very much appreciated by all the team at Heatayr.
Great customer service and quality work…
Great customer service and quality work undertaken throughout project. Friendly staff who have been supportive from start to finish
31 oktober 2025
Svar från Heatayr
Hi Chris, thank you for taking the time to send a review. This is very much appreciated from all the team at Heatayr
Very reliable and helpful.
11 november 2025
Svar från Heatayr
Hi Lynn, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr
Great service from Heatayr as always
Great service from Heatayr as always, one email for our annual boiler service, job booked and all sorted simple!
4 november 2025
Svar från Heatayr
Hi Michael, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.
Excellent Service
Excellent service every time I have used this company over the last few years.
28 oktober 2025
Svar från Heatayr
Hi Catherine, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr
Svar från Heatayr
Hi John, thank you for taking the time to send a review. This is very much appreciated by all the team at Heatayr.
Svar från Heatayr
Hi Anne. thank you for taking the time to send this review. It is very much appreciated by all the team, at Heatayr.
Quick
Quick, easy response and quickly resolved the issue when I paid twice for their services arrived on time and all receipts and paperwork sent out quickly
2 september 2025
Svar från Heatayr
Hi Denise thank you for sending this review, it is very much appreciated by all the team at Heatayr
Reaction time to my request for…
Reaction time to my request for assistance was swift: Kevin, the engineer was decisive and thorough, identifying and correcting the problem. He also gave a clear explanation whilst he demonstrated what he was doing. This, for me, was especially helpful. Throughout his visit he was courteous and professional.
4 augusti 2025
Svar från Heatayr
Hello Mr Carey, thank you so much for sending this review. it is very much appreciated by all the team at Heatayr
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