Health Partners (Australia) Omdömen 

205
TrustScore 1.5 av 5

1,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Have been in Health Insurance for 40+ year's & changed funds last year to HP & I am classed as a new starter in their system even though they confirm I am not & have no waiting periods. But told unfor... Se mer

Betygsatt 1 av 5 stjärnor

Toxic organisation resulting in rogue elements within the staffing ranks. Really feel for the respectful and delightful staff numbers who get caught up in this ‘not for profit’ theatre. Extensive amou... Se mer

Betygsatt 1 av 5 stjärnor

Avoid this company. First kept confusing us with another client and refused to pay for eye surgery. Then because of this confusion, we almost had our surgery cancelled. Then we had our doctor abuse us... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Long time member. Satisfied with existing services. Would appreciate benefits to be paid on extra claims as we have top cover with Gold Extras, but even treatments which will save the fund in the long... Se mer

Företaget har svarat

Företagsinformation

  1. Sjukvårdsförsäkringsbolag

Skrivet av företaget

We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community. We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running. Find out more at healthpartners.com.au


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

205 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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1,7

Alla omdömen

(205)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It all just works well! …

Good staff (and local!) who can answer any queries straight away. Claiming process is simple and it all just works!

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for the lovely feedback. Great to hear you're happy with our service.

Angela

Betygsatt 5 av 5 stjärnor

I’ve been a member for 30 plus years

I’ve been a member for 30 plus years - whenever I’ve compared premiums and Rebates HP always is best. Chemist discounts and optical particularly good

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for being such a loyal partner Julie-Anne – here's to another 30 years!

Thanks again,
Angela

Betygsatt 4 av 5 stjärnor

We have had very good experiences with …

We have had very good experiences with Health Partners services, especially Dental and optical. I would really appreciate if it was possible to extend support for more Physio and Chiropractic services if we needed it due to chronic conditions. It would be good if Health Partners could seriously look at this issue.

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for taking the time to share your feedback on our services Robert.

We have over 55 Physiotherapists in our preferred provider network and our team are working really hard to grow this even further - stay tuned!

To find your nearest Physio, visit: healthpartners.com.au/Partners-in-health/Partner-locations

Thanks again,
Angela

Betygsatt 4 av 5 stjärnor

The Health Partners optical team

The Health Partners optical team on Pirie Street are awesome. Fantastic service, knowledgeable staff and a great range of products makes for enjoyable experiences!

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

We appreciate your feedback – I'll be sure to share with the Optical team.

Angela

Betygsatt 5 av 5 stjärnor

Highly recommended health fund

Good health fund that has covered all operations and procedures we have had.
Excellent and low cost dental, optical and physiotherapy services.
Large savings with prescriptions capped at $36 (or so) at partner pharmacies and 20% discount on non-scrip items.

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

We're pleased to hear that you're happy with our services!

Thanks for sharing,
Angela

Betygsatt 5 av 5 stjärnor

I love health partners

I love health partners. I get great all round benefits to match my needs. I appreciate the local call centre and great customer service. I also appreciate being able to reduce my premiums by having an excess on my hospital stays - I wouldn’t be without hospital cover but glad I can save a bit here! I really love that health partners supports my healthy lifestyle choices too! Thanks

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for such a great review! We work really hard to provide our members with the best possible service.

All the best,
Angela

Betygsatt 5 av 5 stjärnor

Health Partners truely are partners in our health

My wife and I are members of Gold Hospital and Gold Extras and could not be happier with all aspects of our hospital, dental and optical cover and the superb service offered by Health Partners staff at Pirie Street and the Modbury Hub (where we visit mostly). Great value for money and proud to be part of the great members owned health fund.

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Glad to hear you're happy with us. Thanks for sharing your experience.

Cheers,
Angela

Betygsatt 5 av 5 stjärnor

Happy with the service and the fact …

Happy with the service and the fact that refunds for extras is generous. I would like to see the premiums kept as low as possible without increases every year, the danger being it will become less affordable for many people. Generally good value for money though.

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for your feedback Sue & choosing Health Partners.

Angela

Betygsatt 5 av 5 stjärnor

Health Partners takes the sting out of health expenses.

Health Partners takes the sting out of optical and dental expenses. I have been using their dentists for many years and am very happy with the service. Despite my best efforts, I still have a full set of my own teeth as I approach my mid-fifties!
More recently, my once 20/20 vision has started to falter for distances. I have found Health Partners optical to be every bit as convenient and cost effective as their dental service.
Add to this a genuine 20% discount off non prescription items at Health Partners pharmacies and the value of membership is hard to deny!

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for such a great review Mike!
Our team work really hard to provide our members with the best possible service.

All the best,
Angela

Betygsatt 5 av 5 stjärnor

Provides a variety of services

Provides a variety of services
Provider specific services help keep the cost down (e.g. dental, Optical)

13 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Pleased to hear you're happy with us Diane. Thanks for sharing!

Angela

Betygsatt 4 av 5 stjärnor

Value declining

A few years ago I would have rated HP at 5 stars, due to its delivery of excellent value services. A high level of services are continuing to be delivered, but there has been an erosion in the value-for-money obtained. Gap payments seem to have increased (as a percentage of total costs) in many extra's cover items, even in HP own dental clinics, for example.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for your feedback Ray. If you want to chat or review your cover, feel free to phone us on 1300 113 113.

Many thanks,
Angela

Betygsatt 4 av 5 stjärnor

Great service

Great service; professional service providers, sometimes a hassle with accounts team for no real reason can usually arrange an appointment to suit

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for the feedback and choosing Health Partners.

Angela

Betygsatt 5 av 5 stjärnor

Thank God both my wife and myself are with Health Partners

Thank God both my wife and myself are privately covered by Health Partners and have taken out Gold Extras. I am sure that had we not been with Heath Partners and reliant on the Public we would
both be dead by now.
My recent visits to a Private Hospital and the numerous visits by specialists whilst in Hospital have all been covered.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for the fantastic feedback Robert! Great to hear you're happy with Health Partners.

Cheers, Angela

Betygsatt 5 av 5 stjärnor

We have been with Health Partners for …

We have been with Health Partners for at least 40 years and found them to be very good. They have served us well. We would not dream of changing to another health fund.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Pleased to hear you're happy with us Jolanta. Thanks for sharing!

Cheers, Angela

Betygsatt 5 av 5 stjärnor

A long and happy association

I've been a member for around forty years now and over that time very much appreciated Health Partners excellent coverage and highly professional services - and it's unfailingly nice people.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Thanks for such a great review Peter. Our team work really hard to provide members with the best possible service.

Many thanks, Angela

Betygsatt 4 av 5 stjärnor

Peace of mind

Medical and hospital cover gives a sense of security when the unexpected health ‘glitches’ occur. Health partners have always been good to deal with.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

We appreciate your feedback Trevor – thanks for sharing your experience!

Angela

Betygsatt 5 av 5 stjärnor

I have complete trust that my medical …

I have complete trust that my medical expenses will be met and despite many expenses I am yet to be disappointed.

6 februari 2018
Omdöme utan inbjudan
Logotyp för Health Partners (Australia)

Svar från Health Partners (Australia)

Pleased to hear you're happy with us Berwick – thanks for sharing!

Angela

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