I ordered their Java cup last year. The product isn’t that great as it would not keep coffee hot for more than an hour. I did not enjoy the mug at all and few months back the bottom came off. Picture... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a big fan of all your products. I am using Burrell model for my personal use from last 6 months which I purchased from Amazon. I have gifted more then 10 bottles already & got appreciations.... Se mer
Colour of the bottle is fantastic, there is a nice heft while picking it up which shows that the bottle is well made. Only think which I disliked and hence I am cutting 2 stars is the quality check. T... Se mer
Absolutely, I ordered two bottles. One was incorrect, and the other was a dud. After multiple emails, no response. No way to reach out to these people.
Företagsinformation
Skrivet av företaget
Headway specializes in creating high-quality, durable and stylish products that elevate your drinking experience. From insulated tumblers to reusable water bottles, Headway offers a range of products that are designed to keep your beverages at the right temperature for a longer period of time. Their products are made from food-grade materials that are BPA-free and eco-friendly, ensuring that you can enjoy your drinks without worrying about harmful chemicals or environmental impact. Made from high-grade 18/8 stainless steel, their products are rust-resistant and built to withstand corrosion to last longer. The strong build combined with the stylish design gives it a premium feel. Whether you're looking for a water bottle to take on the go, a travel mug for your morning coffee, or a beer tumbler for your next outdoor adventure, they have the perfect product for you. Looking for insulated water bottles for a bulk buy for corporate gifting? Headway drinkware is the right choice! Get customised bottles for your employees, colleagues or clients for a long-lasting relationship. The search for your all-rounder drinkware ends here at Headway! Products: Hot & Cold Water bottles, Thermos Flasks, Coffee Mugs, Lunch Boxes, Beer Mugs, Etc. Headway is a sister brand of Rabitat and is based out in Delhi, India.
Kontaktuppgifter
Merlin Brands, W40, Okhla Phase 2, 110020, New Delhi, Indien
- 9999287000
- Hey@headwaymade.com
- headwaymade.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product is good in case they deliver
Product is good in case they deliver. They decided not to respond with regard to delivery. Havent seen such poor response
The products are good looking but poor…
The products are good looking but poor quality. Customer care is unprofessional. They claim to have made a refund for a returned product and instead of sharing a proof of transaction, are asking me to share my bank statement to prove I havent received the refund. Interacted over email with this untrained person called Ruchi Misra.
Guys
Guys, the I chose to customise the bottles with my name. It's missing. This is highly disappointing.
Wrong order received
Dint got delivery on time
Dint got delivery on time
Package was damaged
Names were not engraved
Customer penalized for Headway website glitch
Because of some website glitch, i was shown 3 bottles when I placed the order. But when I received the shipment, it was only 1 bottle! And company refusing return since its 'customized'. Ridiculous!
I ordered 2 mugs on 21st August 2025
I ordered 2 mugs on 21st August 2025, they mentioned they would start dispatching on 15th September '25.
Ever since then they started to postpone it mentioning that they have issues with manufacturing facility.
Finally on 22nd October '25, I gave up and cancelled my order and asked for a refund.
They mentioned that the initiated it and I would get it in 5-7 days.
It's 10th November '25 and still it's not refunded to me.
They are part of an extensive scam with the facade of a tumbler company.
Not worthy enough
Did not expect such product from this brand . Prior payment with 1.5 month delay delivery.plus the product turned to be poor .
Finishing touches of the flask .
Colour isn’t smooth enough
Inside steel looks and feels rough .
Starches inside the product
Scamming people , no refund no product
No refund no product hopeless company. I ordered a bottle from Headway India on 4th September 2025 and paid ₹1044. After waiting for a month, they kept saying there was a manufacturing issue and that the color I ordered would take more time.
Since there was no clear update for a month, I finally cancelled my order on 11th October 2025. But even after repeated follow-ups, the refund has still not been processed. Every time I contact them, I’m told it will be refunded “next week,” but nothing happens. I have suffered this for 2 months now posting this review on 7th Nov.
It’s been very disappointing — no product, no refund, and no proper communication. I hope others read this before ordering.
Personalisation like no other
Good Products. Customisation is what differentiates them from other. Keep coming to this website whenever I have to find a personalised gift for anyone.
The product itself
I haven’t received the order
I haven’t received the order. What I have received is a reply and reassurance since the past 2 months that my order will be shipped soon. I didn’t get a refund despite asking. And now I get a feedback form without receiving the product. Just a mail its been shopped with tracking link not working. Please don't waste your time buying.
The make quality of new batch is SHIT
I had a Java and the quality was good but i lost the mug. For the new so called *pre-ordered* batches, the quality is garbage. There is a joint in the base and the rest of the body of the inside of the java tumbler! And the joint is visible, has gaps, is eroded and black!
I guess the quality mattered only the first time around.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








