Lovely friendly educator. Nice salon I just felt like we need more information about the training on leads up to date. I never heard anything from November. Also would be better to be shown how to do... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really like the browtech pencil, however 3 weeks after I bought it, it stopped working and wouldn't turn.
I was gutted when MAC discontinued their eyebrow pencil and thought I’d never find an equivalent as I’ve used it for some years now. I’m delighted to say HD Brows eyebrow pencil is very good indeed a... Se mer
Företaget har svarat
Rachel is the ultimate Brow Queen, she is incredible and very talented and I would not go elsewhere. Rachel is a stunning girl with a heart of gold, we always have such a laugh, she is so easy to tal... Se mer
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Företagsinformation
Skrivet av företaget
HD Brows are all about bespoke brows for all. From world-class training to award-winning brow products, they've got all your eyebrow needs covered.
Kontaktuppgifter
Storbritannien
- 0113 224 7908
- hdbrows.com
4,1
Bra
537 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really fast delivery I was very…
Really fast delivery I was very impressed! I can't believe how long it's taken for me to find the perfect foundation. I get so many compliments will definitely be a loyal customer 😘
8 februari 2024
Svar från HD Brows
Hi Aimee,
We are thrilled to hear you have found the right foundation that suits you! Just to let you know sadly our foundation is a discontinued line, so once it has sold we wont be getting more back in, so make sure you stock up :)
Thanks
Team HD Brows
Fab product after ruined brows by a…
Fab product after ruined brows by a salon owner this seems to be helping slowly
7 februari 2024
Svar från HD Brows
We are happy to hear your brows are getting back into a healthy condition!
Thanks
Team HD Brows
Svar från HD Brows
Thank you for your review!
Item sent quickly
Item sent quickly. Was kept up to date about delivery. Item arrived well packaged.
5 februari 2024
Svar från HD Brows
We are glad your order arrived promptly, thank you for your review
Svar från HD Brows
We are sorry to hear the item you purchased is not suited to you, if you have any feedback, please do reach out to our Customer Experience Team at info@hdbrows.com
Thanks
Team HD Brows
Fast delivery but packaging was ripped
Fast delivery but packaging was ripped. Would of thought it would have came in better packaging considering it being a high branded make
2 februari 2024
Svar från HD Brows
Hi Samara,
We are sorry to hear your concerns regarding the packaging on arrival. Our team aim to ensure all order are packaged well for transit, please do reach out to our Customer Experience team on info@hdbrows.com with images, as they will be able to look into this further as we want to ensure all order arrive in great condition.
Thanks
Team HD Brows
The HD Brows pencil in Smoke does not…
The HD Brows pencil in Smoke does not work on my brows. I can’t get any colour onto my brows no matter how hard I press. Bitterly disappointed.
31 januari 2024
Svar från HD Brows
Hi Kim,
We are sorry to hear you are unhappy with your purchase, please do reach out to our Customer Experience team with images at info@hdbrows.com and they will be able to assist you.
Thanks
Team HD Brows
Im afraid the product was far too heavy…
Im afraid the product was far too heavy and congealed today that I found it smudged too much.
30 januari 2024
Svar från HD Brows
Hi Debbie,
We are sorry to hear about the concerns you have raised, please do reach out to our Customer Experience team on info@hdbrows.com and they will be able to provide support.
Thanks
Team HD Brows
I absolutely love the brow glue
I absolutely love the brow glue! It fills out my sparse brows amazingly well and keeps them in place! Game changer for my brows!
2 januari 2024
Svar från HD Brows
Thank you for your fantastic review!
Svar från HD Brows
Thank you for your great review!
Efficient and prompt delivery service.
12 januari 2024
Svar från HD Brows
Thank you for the lovely feedback
Super fast delivery, Super Customer Service, Great products
Super fast delivery, Super customer service and great quality products. I ordered the brow powder pallette in vamp which are perfect for dark brown hair and the eyeliner brush is excellent. Will not hesitate to reorder :-)
15 januari 2024
Omdöme utan inbjudan
Svar från HD Brows
Hi Jacqueline, thank you for the lovely feedback
HD Brow's Propelling pencil
I bought the Vamp propelling brow pencil (expensive). It lasted no more than a couple of weeks. This is the second one I've bought which hasn't lasted any time at all. In previous times this purchase would last a few months. It must have the tiniest bit of product in it (but of course without xray eyes, we've no way of knowing how full or empty the body of the pencil is). It's a complete rip-off.
Have phoned the company twice and had no call back. I have now emailed them and await a response.
6 november 2023
Svar från HD Brows
Hi,
We are sorry to hear the concerns you have raised with the Browtec Pencil. All voicemails left during the Christmas period when we were closed have been contacted if a voicemail was left.
We can see you have sent us an email over the weekend, our Customer Experience Team will certainly take a look into your concerns and will be in touch very shortly.
Thanks
HD Brows
Exact colour I wanted
Exact colour I wanted, been searching and wasting money on various purchases from different suppliers. Finally found the perfect colour. Delivery was super quick and the packaging was great
21 december 2023
Svar från HD Brows
Hi, Thank you for the lovely feedback
Very professional and very friendly…
Very professional and very friendly felt comfortable and confident!
30 november 2023
Svar från HD Brows
Thank you for your fantastic review! We a thrilled to hear you had a great experience!
Best wishes
Team HD Brows
Very good service and product excellent…
Very good service and product excellent as always x
7 december 2023
Svar från HD Brows
Thank you for your lovely feedback, we are pleased you are extremely happy with both the product and service.
Amazing product as always wouldn’t use…
Amazing product as always wouldn’t use any thing else
20 december 2023
Svar från HD Brows
Hi Louise, thank you for your feedback, we are pleased to hear you love the product.
Svar från HD Brows
Hi Lisa, we are pleased to hear your product order arrived promptly and I am glad you love the product too!
Came in good time
Came in good time. Wife hasn’t tried them yet, so can’t tell how good the product is.
26 november 2023
Svar från HD Brows
Hi Giorgio, we are pleased to hear your product has arrived. We hope your wife loves the products just as much as we do.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.