Lovely friendly educator. Nice salon I just felt like we need more information about the training on leads up to date. I never heard anything from November. Also would be better to be shown how to do... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really like the browtech pencil, however 3 weeks after I bought it, it stopped working and wouldn't turn.
I was gutted when MAC discontinued their eyebrow pencil and thought I’d never find an equivalent as I’ve used it for some years now. I’m delighted to say HD Brows eyebrow pencil is very good indeed a... Se mer
Företaget har svarat
Rachel is the ultimate Brow Queen, she is incredible and very talented and I would not go elsewhere. Rachel is a stunning girl with a heart of gold, we always have such a laugh, she is so easy to tal... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
HD Brows are all about bespoke brows for all. From world-class training to award-winning brow products, they've got all your eyebrow needs covered.
Kontaktuppgifter
Storbritannien
- 0113 224 7908
- hdbrows.com
4,1
Bra
537 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you HD Brows!
As usual the product, service and delivery were first class! Thank you HD Brows👏
1 november 2024
Svar från HD Brows
Thank you so much for your lovely feedback, Stephen! We’re pleased to hear that, once again, you’re pleased with our product, service, and delivery. Your continued support means a lot to us!
If there’s anything else we can do for you, please don’t hesitate to reach out.
Team HD Brows
Order mix up
Order was never received or confirmation email not sure if there was a mix up in orders. Purchase was made from zilch.
15 januari 2024
Omdöme utan inbjudan
Svar från HD Brows
Hi Jason,
We are unsure of the company Zilch.
We are unable to locate any HD orders under your name, if you order was fro HD Brows, please could you contact our Customer Experience Team on 01132 247 999 or email them at info@hdbrows.com with your order number and they will be able to look into this for you.
Kind regards
Team HD Brows
Svar från HD Brows
Thank you for your lovely feedback Julie!
Team HD Brows
Great product
Great product, best eyebrow glue ive tried and this is the first time trying the coloured one and i think its lovely
30 oktober 2024
Svar från HD Brows
Thank you for your wonderful review! We're so pleased to hear that you love our HD Brows Brow glue as much as we do. We're especially glad to know you’re enjoying the new colours—it’s always exciting to try something new! If you have any questions or need recommendations, we’re here to help. Thanks again for sharing your experience!
Team HD Brows
Disappointed …
Disappointed I was hoping for a difference to my brows hence paying such a ridiculous amount of money for your small product. I have seen no change and feel ripped off now.
7 oktober 2024
Svar från HD Brows
Thank you for sharing your feedback about our Brow Maximiser, Jane. We’re sorry to hear that you haven't seen the results you were hoping for.
Results can vary from person to person, but many users typically start to notice a difference within a few weeks of consistent use. It's important to apply the product as directed to achieve the best results.
We appreciate your concerns, and we want to help. If you’d like to discuss your experience further or have any questions about how to use the product effectively, please feel free to reach out to our customer service team on 01132247999. We're here to support you.
Team HD Brows
Great product. Will buy again
Great product. Stays all day. No smudge no fuss. Will buy again
25 september 2024
Svar från HD Brows
Thank you for your fantastic review, Jayita! We're delighted to hear that you love the product and appreciate its long-lasting performance. It’s great to know that it meets your needs without any fuss!
We look forward to serving you again soon. If you have any questions or need assistance, don’t hesitate to reach out.
Team HD Brows
Svar från HD Brows
Thank you for your positive feedback, Catherine! We’re glad to hear that you found the ordering process easy and enjoyed quick delivery. We strive to make the experience as seamless as possible for our customers.
If you have any questions or need further assistance, feel free to reach out. We look forward to your next order!
Team HD Brows
Svar från HD Brows
Thank you for your kind words! We’re pleased to hear that you experienced great and fast service. Your satisfaction is our top priority.
If you need anything else or have any questions, don’t hesitate to reach out. We look forward to hearing from you again!
Team HD Brows
Happy customer
I was gutted when MAC discontinued their eyebrow pencil and thought I’d never find an equivalent as I’ve used it for some years now. I’m delighted to say HD Brows eyebrow pencil is very good indeed and delivered promptly.
I look forward to ordering again. 😀
30 september 2024
Svar från HD Brows
Thank you for your wonderful review! We’re so glad to hear that you found our HD Brows eyebrow pencil to be a great alternative to your previous product. It’s fantastic to know that you’re happy with the quality and prompt delivery!
We appreciate your support and look forward to hearing from you again soon. If you have any questions or need assistance, just let us know!
Team HD Brows
I absolutely love all HD products!
I absolutely love all HD products!
I use foxy pencil and foxy glue usually. The colours great and the glue keeps everything in place all day
12 september 2024
Svar från HD Brows
Thank you so much for your enthusiastic review, Christina! We’re thrilled to hear that you love our HD products, especially the Foxy pencil and glue. It’s fantastic that you’re enjoying the great colour and long-lasting hold!
If you ever have questions or need assistance, feel free to reach out. We appreciate your support and look forward to your next order!
Team HD Brows
Svar från HD Brows
Hi Elizabeth,
Thank you for your lovely feedback! We're thrilled to hear you’re happy with our products and the delivery service. We appreciate your support! ❤️
Team HD Brows
Svar från HD Brows
Hi Stephanie,
Thank you for your feedback! We're delighted to hear you found the course very good and that the tutor was lovely and helpful. We look forward to hearing all about your future successes.
Team HD Brows
Svar från HD Brows
Hi,
Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We appreciate your support!
Team HD Brows
Svar från HD Brows
Hi Norma,
Thank you for your feedback! We're thrilled to hear that you’re satisfied with everything.
Team HD Brows
I ordered a PRO eyebrow pencil and when…
I ordered a PRO eyebrow pencil and when I received it and tried in my eyebrows, I realized that this color did not suit me. But it is not possible to return it because I had already used it (one single time). That's why I'm unhappy. How can I understand whether a particular color in a picture suits me or not if I am not a professional makeup artist? So this PRO pencil will simply lie on the shelf. Therefore I am very dissatisfied with the service.
As for delivery - everything is fast, thank you.
2 september 2024
Svar från HD Brows
We're sorry the colour you ordered wasn't suited to yourself. As you can understand, this is now deemed in unsalable condition as it has been opened and used. If you'd like to send a picture of your brows into us, we can try our best to help with your shade. Thank you again.
Angela is absolutely fab at doing my…
Angela is absolutely fab at doing my eyebrows. My eyebrows have never been better and look very natural too. I would definitely recommend going to see Angela. She is a lovely person too and I always enjoy going to have my brows done.
19 augusti 2024
Svar från HD Brows
Thanks so much for the review!
We're glad you love them as much as we do!
Delivery charges overpriced.
Ordering was easy and delivery was prompt. However, I feel the delivery charge is just extortionate, I avoid placing regular orders due to this.
29 augusti 2024
Svar från HD Brows
Hi Angela,
We are sorry to hear you are unhappy with our shipping prices, we will certainly pass your feedback onto the relevant department to review.
Thanks
Team HD Brows
Disappointed
I had email confirmation of order number #3000105816 on 27 June 2024. I then emailed to say I was not happy on 22 July. I sent a picture of the brush as the bristles were falling out each time I used it. I received an automatic reply but not a word since then.
22 juli 2024
Svar från HD Brows
Hi Susan,
We are sorry to hear about your concerns, all our emails are currently up to date and we are unable to locate your email, please could you forward this over to info@hdbrows.com and our Customer Experience Team will be more than happy to look into this for you.
Thanks
Team HD Brows
My order
Really good experience , easy to order on the website , always quick delivery and great products will recommend
7 augusti 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.