Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... Se mer
Företaget har svarat
Plats
Byt platsUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... Se mer
Företaget har svarat
Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... Se mer
Företaget har svarat
Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Sovrumsmöbler
- Mobiltelefoner
- Datoraffär
- Heminredningsaffär
- Butik med tvättmaskiner och torktumlare
Om Harvey Norman Ireland - Carrickmines
Skrivet av företaget
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Skrivet av företaget
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Kontaktuppgifter
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Irland
- 01 2996900
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Allowed nominated day delivery
Allowed nominated day delivery.
Delivery driver on time on the day.
Helpful staff in store.
Great, stress free experience.
Would definitely recommend.
10 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Niamh,
We're so pleased to hear that your delivery was on time and that our in-store staff were helpful. It's wonderful to know you had a great, stress-free experience!
Kind Regards,
Kevin
Product I had ordered for Click and…
Product I had ordered for Click and Collect was packed and ready. It was also 25% cheaper than the same product in other stores. Staff member was also very helpful and courteous.
2 juli 2026
Svar från Harvey Norman Ireland - Carrickmines
Hi Robert,
We're delighted to hear your Click and Collect order was ready and that you found our pricing competitive. It's also wonderful to know our staff provided helpful and courteous service. Thank you for your positive feedback!
Kind Regards,
Kevin
Failure
Three sofas later, and they still couldn't get our order right. We placed the order in December 2025, and by July it still hadn't been delivered correctly or in a condition that should have been acceptable for sale.
The first two sofas arrived in the wrong colour. The third arrived with blue pen marks and stains, despite us being told it was brand new.
I would avoid Harvey Norman based on our experience. We purchased from the Carrickmines store and won't be buying from them again. Although we eventually received a refund, we had to chase it ourselves every step of the way. Overall, the level of customer service and quality control was extremely disappointing.
4 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Aaron,
We are truly sorry to hear about the extremely disappointing experience you had with your sofa order. We understand your frustration with the repeated issues regarding incorrect colours and the condition of the third sofa, especially after waiting for so long. We also regret that you had to chase the refund yourself. Your feedback on our customer service and quality control is very concerning, and we appreciate you bringing these matters to our attention. If we can assist you further, please email the details to our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Ordered online
Ordered online, it was seamless and the product arrived expendiously and exactly as described
29 juni 2026
Svar från Harvey Norman Ireland - Carrickmines
Hi Barry,
We're so happy to hear that your online ordering was seamless and that your product arrived quickly and exactly as described!
Kind Regards,
Kevin
Advice in store very helpful.
Advice in store very helpful.
Delivery of order excellent - arrived on schedule at promised time . All staff courteous & efficient
6 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Allan,
We appreciate your feedback. We're so pleased to hear that you found the advice in-store helpful and that your delivery arrived on schedule with courteous and efficient staff.
Kind Regards,
Kevin
Waiting on a click n collect order…
Waiting on a click n collect order since 4 days! Everytime i ring to check on whats the delay, nobody has any clue! Like 4 days for a click n collect order!!!! This is a joke! Never again!
3 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi there,
We sincerely apologize for the significant delay with your click and collect order and the frustration this has caused. It's unacceptable that you haven't received clear information, and we understand your disappointment. We are truly sorry for this experience. .Please contact our customer support team. customer@support.haveynorman.ie with your order and contact details and we can assist you further with this.
Kind Regards,
Victoria
new TV stand
We are all.pleased with the appearance of our new TV stand.
We paid a discounted price.
The tv stand blends very well with our other furniture.
30 juni 2026
Svar från Harvey Norman Ireland - Carrickmines
Hi Paul,
We're so pleased to hear that you're happy with the appearance of your new TV stand and that it blends in so well with your existing furniture. We appreciate you sharing your positive experience!
Kind Regards,
Kevin
Terrible delivery and after-sales…
Terrible delivery and after-sales experience from start to finish.
One of the delivery drivers was extremely condescending and made completely inappropriate remarks, even questioning what I do in this country and claiming that “a certain community is robbing this country.” This was both unprofessional and offensive.
The delivery team also refused to unpack the boxed sofa unless I first signed a waiver accepting full responsibility for any damage during delivery. After I spoke with the sales manager, the delivery crew admitted they could not safely lift the sofa because they were short-handed. They took photos of the access route and agreed to return on another day.
To make delivery easier, I agreed to change my order from a 3-seater to a smaller 2-seater. However, I found that the delivery requirements seemed to vary depending on which driver arrived, making the process inconsistent and frustrating.
When the sofa was finally delivered, it appeared to be either a returned item or a display model rather than a brand-new product. It was poorly wrapped in loose, torn plastic, with some parts completely uncovered. The installation was also incomplete, leaving the power recliner controls inaccessible. I had to wait several days and arrange additional help to reinstall the sofa correctly so I could actually use it. No instruction manual or user guide was provided.
The after-sales team said they would investigate whether the sofa had previously been returned or used as a display model, but they never followed up with a clear answer. Instead, they asked me to provide proof that it was a display model, despite my concerns being based on the condition in which it was delivered.
Overall, the showroom creates an excellent first impression, but my experience after purchase was a major disappointment. Poor communication, inconsistent delivery standards, unacceptable customer service, and questionable product condition made what should have been an exciting purchase a very frustrating experience.
20 juni 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi there,
We are truly sorry to hear about your disappointing experience, from the initial delivery attempt to the condition of your sofa and the subsequent after-sales interactions. The behavior described from one of our delivery drivers is completely unacceptable and does not reflect our values. We are also concerned to learn about the inconsistencies in our delivery process, the condition of the delivered item, and the lack of proper installation and documentation. We understand your frustration regarding the follow-up from our after-sales team. If possible could you please email customer@support.haveynorman.ie with all of your details for further assistance
Kind Regards,
Conor
Svar från Harvey Norman Ireland - Carrickmines
Hi Aidan,
We sincerely apologize that essential components were missing, causing an inconvenience. We are actively working to prevent this from happening again.
Kind Regards,
Conor
The three gentlemen who delivered and…
The three gentlemen who delivered and assembled the furniture were excellent. Always a pleasure dealing with Harvey Norman and their partners. Thanks.
4 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi there,
We appreciate your feedback. We're happy to hear that our delivery and assembly team was excellent and that you always have a pleasant experience with us. Thank you!
Kind Regards,
Victoria
Wonderful service
Wonderful service! Prompt and efficient, kept updated with delivery time. Very helpful, cheerful delivery guys had to heave the washing machine over a wall as a skip was blocking the trolley and did it with a smile! Big thank you 😊
3 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Sheila Whelan,
We're delighted to hear you received wonderful service, with prompt and efficient updates on your delivery. It's fantastic that our delivery team was helpful and cheerful, even when faced with a challenge.
Kind Regards,
Victoria
Delivery made with many faults.
3 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Mabishar Ur Rehman,
We are truly sorry to hear about the issues with your delivery. We are committed to improving our service.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you
Kind Regards,
Victoria
Delivery service was really good
Delivery service was really good. They were very nice people
1 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Aishwarya,
We are so happy to hear that your delivery experience was good and that our team members were very nice. We appreciate your kind words!
Kind Regards,
Victoria
Harvey norman was a easy fast and…
Harvey norman was a easy fast and secure purchase.
The delivery company however left my food mixer on my gate pillar and thankfully a neighbour saw it and took it in before it was robbed.
24 juni 2026
Svar från Harvey Norman Ireland - Carrickmines
Hi Emer Doherty,
We're pleased to hear your purchase was easy, fast, and secure. However, we're very concerned to learn about the delivery issue and appreciate you bringing it to our attention.
Kind Regards,
Victoria
The men were very pleasant and…
The men were very pleasant and delivered my mattress on time.
1 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Juliet,
We're so pleased to hear our team was pleasant and delivered your mattress on time. We appreciate your feedback!
Kind Regards,
Kevin
Amazing experience
Excellent experience , sales staff were really helpful
1 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Richard,
We appreciate you sharing your experience. We are so happy to hear that you had an excellent experience and found our sales staff to be very helpful!
Kind Regards,
Kevin
Excellent
Excellent. The guys rang ahead to let me know a more accurate time. Gents, very accommodating!
1 juli 2026
Omdöme utan inbjudan
Svar från Harvey Norman Ireland - Carrickmines
Hi Dee,
We appreciate your feedback! We're so happy to hear that our team provided excellent service and kept you informed with an accurate delivery time.
Kind Regards,
Kevin
Bought these well made window security…
Bought these well made window security bars for kitchen window so i can leave window open when i am not there to let air in and to keep Damo from Darndale out
24 juni 2026
Svar från Harvey Norman Ireland - Carrickmines
HI Derek,
We're so glad to hear our window security bars provide you with peace of mind, allowing you to enjoy fresh air while keeping your home secure. We appreciate your positive feedback!
Kind Regards,
Kevin
Svar från Harvey Norman Ireland - Carrickmines
Hi Arlene,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Gayle F in the small appliances section…
Gayle F in the small appliances section in Carrickmines was FABULOUS. Thank you Gayle - you are a credit to the company.
24 juni 2026
Svar från Harvey Norman Ireland - Carrickmines
Hi Fiona,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided such fabulous service and was a credit to the company. Thank you!
Many thanks,
Katie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.