Awful company. Downgraded my policy without my consent, screwing my dog over near the end of her life. I don’t know how these people sleep at night, knowing that they hurt people and their Innocent pe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am pleasantly surprised at how great Hartsville has been. I've heard plenty of horror stories about pet insurance not paying out. Our experience has been quite opposite. They have covered all exp... Se mer
it takes for ever to process a claim. they have mine now for two weeks in queue , no update or information
They denied claim for an injury my dog received at end of Jan 2024. They said a previous vet clinic showed a document stating my dog was limping in July 2023. That Vet clinic only has records from S... Se mer
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Products are underwritten by the United States Fire Insurance Company, produced and administered by C&F Insurance Agency, Inc. (NPN # 3974227), a Crum & Forster company.C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company.
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Highly recommend Hartville Pet Insurance
Great policy, terrific customer service and fast claims processing. We've had a policy for over 11 years and could not be more pleased. It's wonderful knowing we can do everything we can for our fur baby with our insurance coverage.
14 januari 2020
Omdöme utan inbjudan
I submitted two claim and got immediate…
I submitted two claim and got immediate response and payment. They explained everything clearly. I am very pleased with this company.
7 januari 2020
Omdöme utan inbjudan
Made my first claim with no problem
Made my first claim with no problem, no hassle. The company paid benefit was exactly as promised in materials when I signed up. Subsequent claims have been the same. Money was received promptly, too.
I would recommend Hartville to anyone.
7 januari 2020
Omdöme utan inbjudan
It has been a very simpe process…
It has been a very simpe process submitting claims! With two puppies that have both gotten themselves into some trouble Hartville has been a lifesaver!!!
7 januari 2020
Omdöme utan inbjudan
This company has been excellent to work…
This company has been excellent to work with AND has all their processes automated online to be Uber-efficient!!!
7 januari 2020
Omdöme utan inbjudan
So far I am very satisfied.
13 november 2019
Omdöme utan inbjudan
Quick and with no additional questions
10 november 2019
Omdöme utan inbjudan
Great service and compassion
I only had Hartville one year before my little fur baby passed but the claims I submitted, including his services to put down and cremate, were handled quickly and efficiently. The gal on the phone when I cancelled was very compassionate. I highly recommend Hartville and should the need arise I would definitely utilize them again!
7 november 2019
Omdöme utan inbjudan
Hartville pet insurance is great!
Hartville pet insurance has been such a help to me. The first claim took a little over 2 weeks to get but I got the entire 80% of my bill which is the plan I chose. The next few claims processed faster. They need time to collect medical history from your veterinarian. Overall so happy I decided to go with this company. You can do everything from their app which is super convenient!
5 november 2019
Omdöme utan inbjudan
Great Experience!!
Customer service was very helpful on the phone and guided me to the website to submit a claim as well as an estimate. Claims process on the website is quite simple and quick to submit. Turnaround on the claims processing was excellent. Website has appealing user interface. Great experience with Hartville as a new customer!
20 oktober 2019
Omdöme utan inbjudan
You guys were fantastic through the…
You guys were fantastic through the entire claim process. I truly appreciated your customer service.
19 oktober 2019
Omdöme utan inbjudan
This pet insurance is the best
This pet insurance is the best. They are prompt. They do exactly what they say they will do. I have never had a problem with the claims that have been filed. Awesome awesome pet insurance. Number one in my book. Jasmine holds up two paws 🐾.
19 oktober 2019
Omdöme utan inbjudan
Hartville Pet Insurance has beenvery…
Hartville Pet Insurance has beenvery responsive to all of my claims!
16 oktober 2019
Omdöme utan inbjudan
I’ve Been Happy with Pets Health and…
I’ve Been Happy with Pets Health and Hartville Pet Insurance for Many years.
14 oktober 2019
Omdöme utan inbjudan
So far everything has been smooth
So far everything has been smooth. The have pretty good turn arounds on payment. I am very happy with the service. Hopefully it continues.
14 oktober 2019
Omdöme utan inbjudan
Glad we bought the insurance especially…
Glad we bought the insurance especially since we have a puppy. Our puppy eats a lot of things he is not supposed to. Had a scare he ate a squeaker but glad it was just stuffing. Once I submitted the vet bill the processing took some time but once it was complete I got my refund very fast.
10 september 2019
Omdöme utan inbjudan
The pre existing conditions were not…
The pre existing conditions were not explained. We r disappointed in this aspect.
10 september 2019
Omdöme utan inbjudan
Svar från Hartville Pet Insurance
Hi Laura,
To clarify, like other pet insurance providers, we do not cover pre-existing conditions. And, we define pre-existing conditions as a health problem that occurs (i.e. symptomatic) before coverage is effective or during an applicable waiting period. That being said, with most conditions that are curable, once the condition is cured, symptom, and treatment free for 180 days, we will consider it to be a new condition and no longer pre-existing.
Thank You
My bulldog Dean loves Hartville
Wow so far I have had a great experience with Hartville. They have saved me close to $1k in the last month in surgeries for Dean. I am happy I chose Hartville out of the other 5 I was looking into!
10 september 2019
Omdöme utan inbjudan
Svar från Hartville Pet Insurance
Hi Nick,
Thank you for sharing your experience. We're so happy you chose Hartville Pet Insurance to cover Dean!
Thank You
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