I have purchased multiple times and loved every scent. The candles burn consistently, the wicks are quality and they smell amazing. I have too many favourites to list all but Vanilla, Freesia and Jasm... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful smelling candles and despite a mishap with delivery, they were very helpful and it was rectified easily. I will definitely be ordering more candles and would recommend them to others.
Possible Scam Company - I placed my order 24 July for a birthday present 25 August. It supposedly has been sitting with a transport company since 14 August which is in fact incorrect. They havent re... Se mer
As I’ve now seen there is an issue with postage. Taking into consideration their “sale period” and after contacting the company my parcel has been sitting as pending for a week. Contact with Australia... Se mer
Företagsinformation
Skrivet av företaget
HartCo. Home & Body offers a unique collection of products from local Australian designers perfect for your home. All our Triple Scented Candles, Soy Melts and Reed Diffusers are handmade in Australia to bring our customers the best possible products.
Kontaktuppgifter
2/90 Brunel Road, Seaford, 3198, Melbourne, Australien
- 0448 083 337
- info@hartco.com.au
- hartco.com.au
3,3
Medel
792 omdömen
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Great product
Great product. Love the smell of the diffuser. The fragrance is a lot stronger (in a good way) than other products I have tried.
10 maj 2023
Terrible service!
Terrible service!! Be aware it is extremely hard to reach them if any issues. They never answer phone calls and tend to ignore emails. They refused to address the problem even though it was their fault. I paid for a bulk order of 2 candles but only received 1. Contacted them and was told it was typo/ IT issue. They removed the bulk order on their website and then ignored me. I want refund of the price difference or the item to be delivered.
1 juni 2023
Omdöme utan inbjudan
Beautifully packed and delivered as…
Beautifully packed and delivered as always in a timely manner
9 maj 2023
I'm not to impressed
I'm not to impressed, another big candle company claiming to be soy or cocosoy wax when there is a substantial amount of paraffin wax in the candle. So much black soot formed all around the jar. If you want a strong smack in the face scent then that's paraffin wax, people need to know the truth. If candles are "triple scented" they are paraffin. I don't appreciate my previous review being deleted because I brought forward the truth about your candles.
Beware of big brands claiming to be soy or cocosoy wax when they are paraffin or paraffin blend.
16 maj 2023
Omdöme utan inbjudan
Love love love your products!
13 april 2023
Shipping takes way to long
Your online store takes to long to deliver. We love your products but shipping from your warehouse ( Carrum Downs ) takes way to long . We only live 25km away from the warehouse.
12 april 2023
Quality of bedding and timely delivery
12 april 2023
I've always loved Hart & Co
I've always loved Hart & Co. Candles. Love their longevity, but most or all love all the fragrances. ♥️♥️♥️
11 april 2023
Honeysuckle
I absolutely love this fragrance. It makes my house smell amazing I will be definitely purchasing this fragrance again thank you.Hartco 💞🌸💕
14 mars 2023
Terrible customer service and long wait times
Waited almost 3 months for my pillows to arrive. Customer service was incredibly disappointing.
Won’t be buying from HartCo again!
7 mars 2023
I wish I had of read the reviews first…
I wish I had of read some of the negative reviews before purchasing from this site. I bought 2 x soft storage boxes for my baby’s nursery in January 2023. As it was a sale period, postage delays were expected of up to 2 weeks, which I was fine with. It took almost a month to receive the package though. Sadly once I received it, one of the soft storage boxes was disgusting! Seems lined with dust/dirt and some sort of yellow is liquid stain on the inside.
I reached out to Hart & Co to discuss a replacement, they required photos etc which I provided. Again, more time lapsed for me to receive a confirmation for return.
Once I received the reply postage paid document, I posted it via Australia Post that same day to get it in the mail as quickly as possible.
Again - more time lapsed, about 3 weeks now and I still hadn’t received any communication. So I reached out requesting an update. This process took another 2 weeks or so, to when I finally got an answer that Hart & Co hadn’t received the parcel yet, and from what they could see with their tracking that it hadn’t been scanned by Australia Post.
I sent my receipt to Hart & Co showing the date/time the parcel was lodged explained as this has been going on for so long (and being a new exhausted mum with a little baby, I didn’t have the time to keep chasing this around), I sought some sort of compassion/empathy of this unique situation and just wanted a solution as it had been going on for 3 months.
I really hoped Hart & Co out of goodwill would have offered me a credit or a refund of this item, as it was their fault for sending me a faulty item to begin with.
DO NOT RISK PURCHASING from this business - there are plenty of other business’ with far better customer service than this one.
24 mars 2023
Omdöme utan inbjudan
Great service
10 januari 2023
Great quality and service
28 januari 2023
Delivery was unsuccessful, no communication
Delivery was unsuccessful, but I was never called.
Emailed and tried to call customer service with no response at all.
I wanted to cancel order and get a refund as I went and bought another gift for my coworker. Still got delivered, about 2 weeks after I needed it still with no communication on refund
14 december 2022
You sent a $50 candle and it arrived…
You sent a $50 candle and it arrived broken, my partner and I reached out for assistance well over a month ago and have been treated quite rudely. ( not a good way to run an online store) also questioned as to why we didnt have more photos of the candle. Dissatisfied and not impressed. Customer service is more than average
11 januari 2023
On time well packed Great product
30 december 2022
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