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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Super helpful customer service team, shipped to a very remote location which was amazing. Clothes look exactly like the website and fit great; I ordered straight sizes, and generally wear a women’s me... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Received pants, more flimsy construction than expected. After one standard machine wash, the first pair of pants was ripped. After two weeks, the waist elastic band in a second pair snapped. Add... Se mer

Betygsatt 1 av 5 stjärnor

Flimsy stitching, pants ripped after first wear. High priced for junk clothing. Shipping was a hassle also ended up paying TWICE for shipping once from the company for express, then charged a second t... Se mer

Betygsatt 5 av 5 stjärnor

Really good quality and they upgraded my shipping to express during the covid-19 pandemic to ensure they arrived safely and they were here within the week! As a UK size 22/24, I am often skeptical p... Se mer

Företagsinformation

  1. Klädbutik

Informationen kommer från olika externa källor

Massive selection of Bohemian Harem Pants hand crafted in Northern Thailand. Paisley, Elephant, Mandala, Tribal, Peacock prints available. Got Yoga leggings too


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

64 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Great quality clothing and well made

I received my items within 3 wks, I'm in Ireland so very quick. The pants are made of a nice heavy linen material and are really comfy. I also got the shorts with coloured back pockets, the material was of good quality sweat shirt material and are true to size also very comfy😁 I would recommend buying from this company 👍

2 juni 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love harempants but....

I love this company and have ordered from them multiple times. The clothing is good quality and well designed. The only reason I’m not giving 5 stars is because every time I’ve ordered pants they’ve been too short. I’m quite tall for a girl but not a giant at 5’8, (I’m a uk size 10/12) and items I would’ve really loved just haven’t fitted me well. I just wish your company didn’t do “one size” on your items. I’ve ordered pants and looked forward to the baggy look, but the elastic round the end sits halfway up my calf and not by the ankles, and it doesn’t look right and isn’t comfortable. Please do more sizes? Like maybe just, short, regular and long? Because I would by lots more from this great company as soon as that happens.

4 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good stuff

Dear reader. If you want to be happy and comfortable and dope for the rest of you life then you have found your walhalla. These thai pantsmakers have found the key to happyness, making great quality, breatheble, colourfull and comfortable clothing. Thank you for listening to my TED-talk. Have fun purchesing happiness for life!

25 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great place

Great place. I will definitely order from here again

18 december 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

Thank you so much for your support <3

Betygsatt 5 av 5 stjärnor

My favorite pants store!

I've ordered from them 3 times already and each time the delivery was fast even to Chile which is sometimes tricky to ship to. I chose regular shipping each time and each time they upgraded the shipping to express at no cost to make sure the order arrives safely and securely. That's what I call a customer care!

For the first order I just went in and ordered a pair for me & my boyfriend, and we both absolutely LOVED the quality and designs. They're so unique and well made. I aimed for cotton pants specifically and I can confirm the material is dense and very high quality!

Next I've ordered some more pants of various styles and oh boy the coral and blue colors are insane! Everyone in the family is impressed at their looks and quality.

I also ordered their new tie-dye poncho as soon as I could, and it's my fav so far. It's hooded, and it has pockets, how cool is that? :D

Love love love everything about them. Highly recommend.

9 oktober 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

Thank you so much for your kind review and support <3

Betygsatt 5 av 5 stjärnor

Completely happy

Ive bought from them a few times and had nothing but excellent service, great quality product as very good prices. if there was something to complain about I would complain. Completely happy

21 september 2020
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Really like the harem pants but unusual returns process

I have ordered twice and really like all of the Harem style pants, not so keen on the fit of the shorts or sweat pants. I returned a pair of the palazzo pants for an exchange and had to contact them to prompt action as the Royal Mail tracking system showed they had received the return around 3 weeks before. I then had to email them my proof of returns receipt (even though they had the item I returned). I did however, receive my exchange which I am very happy with.

8 september 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

I think there might be some miscommunication there.

We issue refunds as soon as proof of return is provided (aka the proof shipping receipt).

So as soon as you prove that you've shipped the items back, we refund the purchase.

This ideally should make it faster for customers to receive the refund, as they don't have to wait until we receive the items.

The return address in UK we provided European isn't our main warehouse. It's just provided as convenience so customers in that region don't need to ship returns back to Thailand. That would cost more and take longer.

We provided a similar United States return location for customers in North America, and we have one in Australia as well.

This is another reason we do the refunds upon proof of return, instead of waiting for the items to arrive. Those addresses don't have ability to process refunds, nor do they confirm to us what's received daily.

So our support staff just following policy. I think we could word our support replies better to make this more clear for our customers though. I do see how this could be a little confusing.

Here's that info:

Claim Your Refund:

Email us this back with your order number and a list of the items you returned. Be sure to provide us a proof of return (photo of receipts, packages, or other associated documents) and we will process the refund right away.

Betygsatt 1 av 5 stjärnor

I got scammed

I got scammed, these are not the authentic harem pants they are advertising. They are obviously very low effort and cheaply made. One size fits all? Not at all. They are HUGE... and they're making plus sizes? How about normal XS-XL sizes. This again shows how they just make 2 sizes and call it good... very low effort. If you're petite forget about these pants. If you want quality, forget about these pants too, or expect what you pay for. So disappointed.

14 augusti 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

Hi Laurie,

We are sorry you are not happy with the sizing of our products.

Most of our pants are one-size-fits-most. The design varies, so the measurement is listed individually on each product's description section. Some products may run quite large for someone size XS. But most should fit size S-XL. Regardless of the current sizing, I will pass this along to our production team so we can improve our sizing in the future.

If you did receive the defect item which sizing wasn't as stated, please send us an email at info@harempants.com. Our support staff will assist you shortly.

If that wasn't the case, we have a policy of no questions asked returns. If you don't like the item and it has not been altered, and you have the ability to return the item. Please feel free to return for a full refund by sending us an email at info@harempants.com.

Thank you for your feedback and sorry for the inconvenience.

Betygsatt 5 av 5 stjärnor

Amazing

Amazing. I took a chance and ordered 3 pairs of harem pants from this company harempants. Based in Chiang Mai Thailand, where a lot of export manufacturing (silk, textiles, jewellery etc.) happens. They arrived in 16 days; the tracking system was awesome and accurate; the pants are beautiful and well made; the patterns were exactly as pictured; they fit! I am a plus plus kind of bod but they fit! This company deserves to do well. Best $90 I've spent in a long time! Canada

14 augusti 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

Thank you for your kind review. We're glad you love the pants. :-)

Betygsatt 5 av 5 stjärnor

Very Pleasantly Surprised!!

As most Instagram ads are scams, I was hesitant to try out Harem Pants. After looking at some reviews I decided to go ahead and buy some. They came very fast, they’re good quality and fit great! I was very surprised. Some are thinner than others, but it depends on what you’re using them for, where you are, etc. I love and recommend them guys. Fr, they’re great.

26 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful Service. Great Product

I just bought my first purchase from Harem Pants. My parcel arrived within days, the clothes fitted as described. The leggings are made of a soft, super stretch fabric and fitted like a glove. I'll be buying more from this company. Very impressed!!!!

23 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Most disappointing online shopping experience ever!

I ordered 2 pairs of leggings. I’m a size 12/13, ordered regular size. They looked like a child’s size 5-6. I have pictures of the waist being 3 coffee coasters long! Went to review in their website, but couldn’t find the pants I bought online, so reviewed on Facebook, my review was no where to be found. They say free shipping but I paid over $22 import fees, & if I can return them in time, I’ll be paying for that too. DO NOT BUY THE REGULAR LEGGINGS IF YOU ARE A REGULAR NORTH AMERICAN WOMAN!!!!

21 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceeded Expectations

Ordered three pairs of pants. No problems at all. Shipping was fast, and arrived earlier than the estimated date. Items are very nice -- comfortable, well made, and good looking. I have zero complaints about the product or the experience as a whole.

14 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent shipping, Excellent Clothes

I ordered three pairs of pants and three shirts two weeks ago, and they came in four days to me in Canada. Shipping was $8.00, which is pretty astoundingly cheap. I absolutely love the clothes. I'm a guy and I didn't think I would be able to find thai fisherman pants and harem pants that would 1. fit me and 2. not look silly. I absolutely love what I purchased. They look like the images on the site, they fit well, and they're very soft. I can't say enough good stuff about the clothes and the incredible shipping time. Thank you! Please keep making men's clothing, and men, please buy their clothing so I will have a place to keep buying this stuff! 😆

7 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So far I have bought 2 pairs and I am…

So far I have bought 2 pairs and I am in LOVE! So comfy, superb quality and super fast shipping. I will be buying a pair a week!(so long as my paycheck allows lol) I reccomend this site to anyone looking for style and comfort at the same time!!

5 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst costumer service!

Worst costumer service!

I had bought from them before and was so excited to get more of the harem pants. I tried out a new style (that’s on me), but when I didn’t like the style began the exchange process. The pants I asked for in exchange went out of stock AFTER my pants had arrived and I had received no contact when they did. I asked for an update and they confirmed they had the pair I sent back. Yet when I sent the link for the ones I wanted and asked if I could still get them somehow I stopped receiving emails back. I had to start a new email thread with a crazy subject to get a response. Wow how nice of them to just ignore exchanges they won’t process!

After I said I just wanted a refund because I wasn’t happy with the process and the fact that they wouldn’t have run the exchange from the start when I identified the pair I’d like from day 1 of the return process. Not a single apology and it took between 2-7 days to hear back on an email... If they would even email back.

I don’t care anymore about their product quality, I wouldn’t risk buying from a place where the costumer service reps will just ignore you!

27 juni 2020
Omdöme utan inbjudan
Logotyp för Harem Pants

Svar från Harem Pants

Hello Jasmin.

I'll defend our support staff when I think they did a good job, but with your case I can't.

We did not handle your request/return properly and for that I understand the frustration on your end.

I just had a talk with another member of our team and we will figure out a way to improve issues like yours in the future. Thank you for bringing this to our attention.

One of the issues we've had in the past, were trying to get better at, is when a customer sends in a request, that we let the customer know we received it and are dealing with it, but it may take a day or two. When you sent in your initial request, we started the process to handle it, but we did not make you aware of this. Mess up #1.

Second mess up, is that the person who handed off the request did not receive a response and didn't follow up. Thus allowing the issue to linger. They were not proactive about handling it. Mess up #2.

And yes, your exchange unfortunately is out of stock. Mess up #3.

So ya, no excuses, we messed up. 1 star deserved. I'm sorry.

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