Happyscrubin Omdömen 27

Wish I read reviews before buying. I purchased three sets in January. It is now almost May and they never arrived. Everytime I email they do not apologise and they lie saying my order was part of next month's delivery. I have screenshots and proof within original order that estimated arrival would be February. No acknowledgement from company when this is pointed out. I just sent a more strongly worded email asking for a full refund. I was told I would be able to recieve all by 15% of purchase price as this covers their admin costs. What company charges the customer ($20 of my own money) to cover them when they do the wrong thing. It's genuinely a scam and I am in process of reporting to relevant bodies who monitor these websites and protect consumers. This is not ok. It has now been more than 48 since my email asking for refund and no response. I don't know if I will ever see my money again.

I would give zero stars, but that is not possible... So my advice is simply DO NOT CLICK... Click bait!

Ordered back in December, told that one of the two scrubs would not be available until February 2026. Now 2 months post this date and as yet have not received any part of my order!

Have attempted to contact them, but only way to get hold of them is via email and have given them 24hrs to reimburse me or I will be taking it further to ensure they are unable to sell to Australians!

Biggest scam of a company. Took over a month and hadn’t heard anything regarding shipment. Emailed and they sound really nice in email however nothing happened. Requested refund and all of a sudden they went silent. No further communication on there part. They kept my money and I did not receive my package or refund.

Happy Scrub In is 100% scam! Delay tactics and will not cancel my order despite no sign of scrubs i ordered 2 months ago. SCAM! DO NOT ORDER FROM HERE. I'm 150$ down.

It took over 2 months for my items to even be shipped. Even as I type this, I'm still waiting on a set of scrubs I ordered in Jan 2026. The company is not clear with their shipping guidelines and if you try to cancel your order, they will charge you a percentage of your purchase in order to do so. I would not buy from them ever again. It took me threatening a charge back/to dispute the charge on my card for them to give me a definitive answer about my order. I had to go back and forth with the several times until I sent that email, so it's not like I went from zero to one hundred right away.

As far as the scrubs, they are vibrant and fun patterns, but not worth the cost and hassle of dealing with this company.

This company is scam. They ignore refund request. Package take 2 months to arrive. They say they are from Canada but they are from CHINA!!

Never received. Same as everyone else with the company saying they’ll deliver and never sending. Telling me a 15% cancellation is in place which is illegal…

This company is a SCAM
It’s now been 8 weeks since I placed an order and have not received anything.
I have emailed the company multiple times and they just keep promising that my order is on the way.
I have emailed the company twice to cancel my order and request a refund and NO REPLY!!
I’ll be contacting my bank and advising them of this fraudulent company.
DO NOT ORDER FROM THIS COMPANY.

I can't believe I've been scammed. You hear stories of people being scammed and think to yourself, that will never happen to me. I saw that Happy Scrub In is based in Australia, and so I thought it's safe to order from them. I ordered multiple scrub sets last early December. I've sent a few emails for updates about the order as it has not been sent for delivery yet. I've received excuses after excuses of why it wasn't sent yet (still hasn't ny end of February). When I asked for refund, they said they will refund me but will 30% taken off the total for admin fees etc..., which I've never heard from any other companies before. That is almost $100 off!

OMG !!!! Why I always read this information after buying, not before
So, now I know that's lost money...
I even no writing emails ....

Ordered some scrubs that were listed as being ready for shipping on January 18th. By the 31st, I hadn't heard anything, so emailed them to cancel since it was taking too long.

They replied with a long winded email about how I can cancel, but it'll cost me 15% of the sale price - a tactic which is illegal under the ACCC. I informed them of the same, and the next day they replied saying they were processing my refund.

However, I noted that they DID subtract $5.90. Which appears to be the shipping fee ($14) minus the 10% discount they offered for new customers. Which is honestly just very weird. I replied back asking for my money and have had radio silence since.

Very scammy. AVOID at all costs.

Same experience as everyone else. Took 2 months to “ship” I continuously emailed and stated I no longer wanted them since they were taking to long. I asked for a refund and was declined. I never received the product or a refund. Definitely a scam.

Worst experience. Ordered christmas scrubs mid november for dispatch 1 december. Mid december no tracking so contacted company to be tokd delayed be patient. Finally got a tracking number. 3rd week december still no parcel, wrote again to company with no answer. Guess what 2 days before christmas no sign of my scrubs. Emailed again demanding refund. To late to wear so useless purchsse.
Will wait now to see if any reply. Scrubs $82 so not the cheapest. My advice give this company a wide berth and don't bother ordering from them.

Absolute disgrace of a business. They have false and misleading information on their website - they do not offer returns or refunds as stated on their website. The quality of these scrubs is disgraceful - they feel like you are wearing a raincoat with some kind of plastic coating. The customer service from Emma and Nikki, was a joke - rude and dismissive and at no point prior to ignoiring my reply emails, did they achnoweldge they had false and misleading information on their website. This business should be ashamed - ripping off healthcare workers. What a laugh. Reported. Don't waste your money.

⭐️ 1 Star but I would do no star if it was an option– Extremely Poor Customer Service & Ongoing Delays

I ordered Christmas scrubs from Happy Scrub In on 14 November — 3 scrub sets and 1 scrub top — and this has been one of the most frustrating online shopping experiences I’ve had.

Two of the sets were advertised as “ready to ship from 17 November”. It is now 20 December and I still have not received them. There has been no valid tracking information, no updates to say they’ve even been shipped, and the tracking number provided is invalid. At this point, it honestly feels like a scam.

The other two sets stated they would ship from 1 December and they arrived on 16 December. However, I had already emailed multiple times before they were sent requesting cancellation due to the ongoing delays. By the time they arrived, there was little to no chance of wearing them for Christmas — the entire reason for my purchase. My cancellation requests were completely ignored and the items were sent anyway.

What makes this worse is that customer service was responding promptly until I asked to cancel. Since then, my emails have been ignored. They continue to push a 15% “processing fee”, even though the items hadn’t even been packed for shipment so what exactly “processing “ or action for my order have they done. This situation is entirely due to their own shipping delays, not any fault on my end. Taking money under these circumstances is unfair and not in line with Australian consumer law.

To add to this, the scrubs that did arrive are poor quality and not true to size.

This “small business” has taken my money, ignored my cancellation requests before items were packed, provided invalid tracking, and stopped responding to emails. I am still waiting on items that were meant to ship over a month ago.

I would strongly not recommend shopping with Happy Scrub In. Today is 20 December, and this issue still remains unresolved.

After reading the reviews I was not very confident that I would receive my order, but it came! I placed my order in October for pre-order Christmas scrubs. When it passed the date of estimated shipment in November I contacted the company, they apologised for the delay and offered to send a pair of compression socks as compensation. My order arrived on 12/12, without the socks. I’m just happy I got the order I paid for.

I feel like such an idiot ordering from this store, I bought some Christmas scrubs back on Nov 11th from seeing an add on Facebook. It’s now 2 whole weeks later and they sent me a tracking estimate that they won’t be here until the end of December. After doing some digging and seeing these reviews I don’t think I will ever see those scrubs… this site needs to be taken down !! MASSIVE SCAM !!

i wish i saw this before ordering from this scammy company. Its been 3 months , 80€ lost. I truly wish they get ass cancer. All of them.

I didn't receive my order, then asked for a refund and was left with no answer. They try to look professional and at first reply to your messages/emails, then suddenly go no contact.
Lost my 50£.

Order placed at the end of July.
After a month with no movement on a tracking the order app I kindly wrote a question about the order.
First reply from a bot that they will look into it. Then came a survey about my opinion of the bot. Wrote my unhappiness (didn’t get to know anything and no help).
Then came a mail from some real human, said that the pants that I ordered (I ordered pants + print top) were from preorder and I have to wait before they send it.
At the beginning of September I wrote that I would like a refund of money since I didn’t see my order. Mailed me that they have so many orders that they will send it to me next month.
I knew for a long time that I won’t see any order or my money back but for the sake of it I wrote to them when the time of „sending my order” came (half through October), will see what an answer they’ll give this time.

If it would’ve been possible I’d give -1 star. Better toss your money on the street so someone random will find it than giving it to this scam company.