I am so grateful for the help your company has provided. This journey has been life-changing for me. My cholesterol levels have improved significantly, and the boost in my self-confidence is incredibl... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I hadn't heard of this company and was slightly dubious about using them. No need to worry at all.Very efficient and top notch customer service.They reply within hours to written requests for help.Ha... Se mer
Företaget har svarat
Great customer service, received a call from Natasha today who was really helpful in advising me on what my options were so i could continue my weight loss journey. Would highly recommend this compan... Se mer
Företaget har svarat
Poor poor poor! Followed link in an online ad as offered discount on Mounjaro. Went through the whole process and placed order only to receive an email 2 days later to say that âdue to some people... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Happen, our mission is to support people on their weight-loss journey with care, professionalism, and a genuinely human approach. We believe healthcare should feel personal, supportive, and easy to understand, which is why we take the time to listen, explain options clearly, and tailor guidance to each individual. From consultation through to treatment and delivery, we aim to make the process smooth, straightforward, and reassuring. Our team is passionate about providing real, responsive support â not automated interactions â and building trust through clear communication and consistency of care. Safety is central to everything we do. As a regulated provider, we have a duty of care to ensure prescribed medications are handled and delivered securely, protecting both our customers and the wider public. Happen operates on a transparent subscription-based model, designed to deliver safe, effective treatment while maintaining fair and competitive pricing. If youâre looking for trusted, supportive care from a team that genuinely puts people first, weâd love to support you on your journey.
Kontaktuppgifter
Storbritannien
- help@happen.co.uk
- happen.co.uk
3,8
Bra
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Happen is very good efficient andâŠ
Happen is very good efficient and reliable, their support team is amazing especially Kaz who really helped me out all the time l needed anything the follow up was amazing. Happen really listen when you talk and it's really comforting to know l have a fabulous team behind me, always checking up on me.
14 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Cleopatra,
Thank you so much for your kind words! Weâre so happy to hear that youâve had such a positive experience with us and that Kaz has been able to support you throughout your journey. Your feedback means a lot to our team â we always strive to provide care thatâs personal, reliable, and reassuring.
We truly appreciate you taking the time to share your experience!
Kind regards,
The Happen Team
Have just had a telephone conversationâŠ
Have just had a telephone conversation with Kaz in Customer Care. Kaz was extremely helpful in answering all my questions concerning Mounjaro and my dose as well as possibly ending my journey with Mounjaro now as I have nearly reached my desired weight.
She was friendly, informative and had a great customer service manner.
Would definitely recommend Happen to others. They telephone back when they say they will and offer taylored, professional advice.
14 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Sarah,
Thank you so much for your kind words and for taking the time to share your experience. Weâre so pleased to hear that Kaz was able to support you and provide the information you needed regarding your Mounjaro journey.
Weâll be sure to pass along your feedback to her â sheâll be delighted to know she made a difference! Itâs wonderful to hear that youâve almost reached your goal, and weâre proud to have been part of your progress.
Thank you again for recommending Happen â your trust means a lot to us.
Kind regards,
The Happen Team
My recent experience was not thatâŠ
My recent experience was not that great, but Emily fixed all issue immediately and I was able to receive my medication
8 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Yuliia,
Thank you so much for sharing your experience. Weâre truly sorry to hear that your recent experience wasnât ideal, but weâre so glad that Emily was able to step in and resolve everything quickly, ensuring you received your medication without further issues.
Feedback like yours is really important to us, as it helps us improve and continue providing the support our customers need. Weâre delighted everything was sorted in the end, and we really appreciate you taking the time to let us know â it means a lot!
Kind Regards,
The Happen Team
I am so pleased with the outcome of myâŠ
I am so pleased with the outcome of my experience with this company Iâve had very little side effects which isnât even worth mentioning I have lost over stone in the two months and it is the only thing that has ever made me loose weight and I am so excited I would recommend it to anybody that has a weight problem
12 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Hi Mrs. Crawford,
Wow â thank you for sharing your incredible journey! Weâre thrilled to hear about your amazing results and that your experience with us has been so positive. Losing over a stone in just two months is such an achievement, and weâre so glad we could support you along the way.
Thank you for recommending us â it means a lot! Keep up the fantastic work.
Kind regards,
The Happen Team
Svar frÄn Happen
Hi Fella,
Wow â your excitement made our day! Weâre thrilled to hear youâre very, very happy! Thank you for sharing your experience.
Kind regards,
The Happen Team
What brilliant customer service
What brilliant customer service. Nicolene couldnât have been more helpful or polite. Such a pleasure dealing with customer service operators who not only speak eloquent English, but who are so respectful! Well done Happen
8 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Annie,
Thank you so much for your kind words! Weâre delighted to hear that Nicolene made your experience such a positive one.
Providing respectful, friendly, and professional service is what we strive for every day â weâll be sure to share your lovely feedback with her and the team.
Kind Regards,
The Happen Team
After several hiccups I finally got myâŠ
After several hiccups I finally got my first prescription. Support staff were very helpful.
8 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Lorna,
Weâre so glad to hear everything worked out in the end! Thank you for your patience and for the lovely feedback â our support team will be delighted to hear your kind words.
Kind Regards,
The Happen Team
Svar frÄn Happen
Hi Joanne,
Thank you so much for your kind words!
We're so pleased to hear you had a quick and helpful experience â thatâs exactly what we aim for. Your feedback means a lot to the team and keeps us motivated to continue delivering great service.
If thereâs anything else you need, weâre just a message away.
Kind regards,
The Happen Team
Excellent customer service by Kas
I have on two occasions had queries regarding my orders and on each occasion have dealt with customer service assistant by the name if KAS. She is so helpful fully professional and a credit to the company ! My queries were dealt with efficiently and completely.
6 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Helen,
Thank you so much for taking the time to share your experience â weâre so pleased to hear that Kaz was able to support you so well! đ
Sheâs a fantastic part of our team, and weâre incredibly proud of the care and professionalism she brings to every conversation. Itâs great to know your queries were handled efficiently and left you feeling looked after â exactly what we aim for.
Thanks again for your lovely feedback. Weâre always here if you need anything in the future!
Kind Regards,
The Happen Team
I had to complain about DPDâŠ
I had to complain about DPD delivery...I.e it never arrived ...VERY annoying...Kaz from happen customer service has rang me first thing this morning and sorted /is sorting it all out...she was lovely ...happen do have great customer service....it s a shame DPD let them down...
6 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Sarah,
Thank you so much for your honest feedback and weâre really sorry to hear about the frustration with your delivery. We completely understand how disappointing that mustâve been.
That said, weâre so glad Kaz was able to connect with you quickly and start getting things sorted. She really is a star, and weâll be sure to pass along your kind words! đ
We always aim to deliver great service from start to finish, and while delivery partners donât always get it right, please know weâll continue doing everything we can to make things right on our end.
Thanks again for your patience and for recognizing the teamâs efforts. We really appreciate it!
Kind regards,
The Happen Team
Kimel Pillay
Good service, medication works well with no side effects noted. Could be slightly cheaper.
6 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Izabela,
Thank you for your feedback weâre really pleased to hear that the service has been working well for you and that your medication has been effective without any side effects. Thatâs exactly the kind of outcome we hope for!
Weâre also grateful for your honesty around pricing we understand itâs an important factor. While we always aim to provide the best possible value for the level of care and personalized support we offer, weâll be sure to pass your comment along to the team for review.
And a big thank you for recognizing Kimel Pillay â weâre lucky to have her on the team!
If thereâs ever anything else we can do to support you, weâre just a message away.
Kind Regards,
The Happen Team
Kimel Pillay
Found Happen really helpfull always checking how your doing. Really happy with the service.
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Chantell,
Thank you so much for your kind words â weâre delighted to hear youâve had such a positive experience with Happen! Itâs always our goal to provide consistent, personalized support, and weâre so pleased that youâve felt that throughout your journey.
A special thank you for highlighting Kimel Pillay â sheâs a valued member of our team who truly cares about the people she works with. Weâll be sure to pass your feedback on to her â it will mean a lot.
Weâre grateful to have you as part of the Happen community, and we look forward to continuing to support you in reaching your goals.
Kind Regards,
The Happen Team
Happen has helped me a lot in my weightâŠ
Happen has helped me a lot in my weight loss journey and I am seeing wonderful results. I have lost 8kg within 7weeks. They have an amazing support team who look after their clients.(Kimmel Pillay was really good with me)
3 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Hi Victoria!
First of all, 8kg in 7 weeks?! That deserves a massive round of applause (and maybe a cheeky happy dance)! Weâre so proud of you and absolutely buzzing to hear how well your journey is going.
Itâs stories like yours that remind us why we do what we do, and weâre thrilled you felt supported every step of the way. Our team genuinely cares (and Kimel is basically part coach, part cheerleader, part superhero and weâll be sure to pass on the shoutout!).
Keep going, keep glowing, and remember weâre always here for you, whether youâre smashing goals or just need a motivational meme and a snack recommendation.
Kind Regards,
The Happen Team
Svar frÄn Happen
Dear Carolyn,
Thank you for your kind feedback! We're so glad to hear that the delivery was prompt and that you're happy with the service. If you need anything else, feel free to reach out anytime!
Kind Regards,
The Happen Team
Svar frÄn Happen
Dear Simon
Thanks so much for your kind words! Weâre delighted to hear youâve had such a positive experience with Kimel and the support provided. Great service and reliable backup make all the difference, and weâre glad Kimel has delivered that for you!
Kind Regards,
The Happen Team
Kimel pillay
Iâm very happy with everything so far and the support given.
1 oktober 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Conor,
Thank you so much for your kind words! Kimel is truly a valued member of our team who always goes above and beyond to provide the best support possible. Itâs fantastic to hear that youâre happy with everything so far â feedback like yours really motivates us to keep delivering great service. Weâre proud to have Kimel looking after our customers and making sure everyone feels supported every step of the way. If you ever need anything else, please donât hesitate to reach out!
Kind Regards,
The Happen Team
Svar frÄn Happen
Dear Chris,
Thank you for your kind words! We're glad to hear youâve noticed our focus on customer care â itâs something we truly value.
If thereâs anything we can do to make your experience even better, just let us know!
Kind Regards,
The Happen Team
I have had nothing but a lovely
I have had nothing but a lovely, warm acceptance, from the beginning of my weight loss journey with HAPPEN.
They have always been friendly, helpful and professional, whether it was admin staff or Doctors whom I spoke to.
I had a lovely chat with Dr. Krishan, who was so friendly, kind and helpful.
I have had no side effects from my medication and I am so happy I chose these guys I to help and treat me. I am not at my target weight yet but I know I will get there as I am not on my own, I have everyone at HAPPEN to share my weight loss journey and I have help if I ever need someone. I would like to say a big Thank You to Dr. Krishan, as he was absolutely fantastic with me on the telephone.
25 september 2025
Omdöme utan inbjudan
Svar frÄn Happen
Hi Vicky,
Thank you so much for sharing your wonderful experience with us. Weâre truly honoured to be part of your weight loss journey and so pleased to hear that from day one youâve felt a warm, supportive welcome.
Itâs fantastic to know that both our admin team and Krishan have been friendly, professional, and helpful whenever youâve reached out. Weâll be sure to pass on your lovely words to him â heâll be delighted to hear how much you appreciated your chat.
Weâre also glad to hear that youâve had no side effects from your medication and that you feel confident moving forward with our support. Remember, progress isnât always just about the number on the scale, but the support, knowledge, and encouragement you receive along the way â and weâre here for you every step of the way.
Thank you again for trusting Happen â weâre proud to be your partners on this journey and excited to see you reach your goals.
Kind Regards,
The Happen Team
Svar frÄn Happen
Hi Lisa,
Thank you for the lovely review! We're so pleased to hear you've had a great experience with us and found the team helpful â that really means a lot.
We're always here if you need anything else!
Kind Regards,
The Happen Team
Farhaad was very helpful and polite
Farhaad was very helpful and polite. Very good experience
30 september 2025
Omdöme utan inbjudan
Svar frÄn Happen
Dear Renata,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had such a positive interaction and that Farhaad was both helpful and polite throughout. Providing excellent customer service is something we pride ourselves on, and itâs always rewarding to hear when a member of our team makes a real difference.
Weâll be sure to pass along your kind words to Farhaad â theyâll mean a lot to him! If thereâs anything more we can do for you, now or in the future, please donât hesitate to reach out.
Thanks again for your feedback and for choosing us.
Kind regards,
The Happen Team
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.