Note: I changed my rating from 1 to 4 stars. Unfortunately, it took longer to clarify my issue, but it was resolved satisfactorily. The things ordered are OK. There is no customer service. Emai... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Basically, the designs are awesome. The t-shirt looks smart and is light, airy and very comfortable. As for my hoodie, yet again, brilliant designs, strong, comfy and the material is pretty much crea... Se mer
After a fast delivery I got the shirt in great quality and detail. It fits nicely and is very comfortable. The only thing I would have wished for is for the chest and back design to be as accura... Se mer
Size chart did not match up to what always was described. Also the wrong items were sent to me form what I originally ordered. I reach out to the maker and they said they would correct the situation... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A fan driven company that designs and manufactures fan based clothing for fans.
Kontaktuppgifter
Avenida Conselheiro Ferreira Lobo n22, 1esquerdo. 2760-030 Caxias, Oeiras Portugal, 2760-030, Caxias (Lisbon), Portugal
- 00351938910983
- info@hangar-58.com
- hangar-58.com
Delivery Time
The delivery time was incredibly long.
It took more than 3 weeks to deliver the order.
On the other side, the quality of the products are great.
Nevertheless the "Form" of the T-shirts are not as expected. I ordered 2 L-Size t-shirts with two different "Form" and the difference is really huge.
It would be great if the "Form" could be shown with a picture.
5 augusti 2023
Svar från Hangar 58
Hi Victor, the delivery time was indeed very long due to staff having summer holidays, our apologies for that. As for the form (we call it a fit on our site) it is visible on every product: right next to where you select the fit, both the sizing guide and fit guide have a big blue button respectively saying "Sizing Guide" & "See Fits". If this wasn't visible on the product you bought then please do let us know.
good work
Product just as described. Good quality fabric, good craftmanship. Delivery too a bit, but not incommoding.
6 augusti 2023
Bad return policy
The customer service has been very good, they are pending to email and respond quickly resolving all doubts that arise. What I did not like is that when making a return the company does not take care of the shipping costs, because in the end instead of paying 38 euros for a shirt, counting the shipping costs of them in the first purchase, plus the second shipping costs to Greece of the return, the shirt comes out for 70 euros and I think it is excessive. I still don't know if I have to pay the shipping costs for the t-shirt exchange, I will update the review later.
28 juli 2023
Made purchase almost a month ago and…
Made purchase almost a month ago and still have not received a single item from my order. I spoke to some one on Instagram a week or so ago and they assured me the items would be shipping shortly.
Update:
Received the shirts and they were great. Fabric is light and breathy.
25 juli 2023
Svar från Hangar 58
Hi Jared,
That is definitely not supposed to happen. We couldn't find a record of you contacting our customer service about this to rectify this, did you contact us under another name?
Edit: since you've edited your review with additional information we were able to find your communication with us. As we told you in that communication: our manufacturer was experiencing some backlog due to summer holidays. They have told us the order is ready today, to be shipped out tomorrow. Again our apologies for the delay.
-Edit: your order has been shipped already and you will have received a tracking number.
Commander Wolffe shirt
After a fast delivery I got the shirt in great quality and detail. It fits nicely and is very comfortable.
The only thing I would have wished for is for the chest and back design to be as accurate as in the show.
Overall a great shirt for casual wearing, fitness and as a cheap Commander Wolffe cosplay (it actually fits with the helmet).
I hope there will also be other versions of the Wolfpack soon.
7 augusti 2023
I've ordered 2x2 shirts so far and been…
I've ordered 2x2 shirts so far and been very happy, borh with the product and the delivery speed.
The tshirts are made out of a sports fabric, not cotton, and are very comfortable to wear.
I'll definitely be wearing mine at GoFest in London
21 juli 2023
Omdöme utan inbjudan
Highly misleading product photographs
I ordered a Mass Effect Women’s Fit N7 shirt on Hangar-58. The images of the shirt on the website look amazing. The actual shirt on the other hand looks nothing like those official images.
The colour is not black, it is grey.
The fabric looks nothing like the photos, it is silky.
I don’t know if this is the case for other products on the website as well. If you are interested in that particular shirt be aware that the shirt does not look like the shirt in the images at all.
Customer services quickly responded, which I give them a star for. But it doesn’t change the fact that you don’t get what you see on the website.
Disappointing, because I love Mass Effect and thought I would get this amazing looking shirt which is shown on the website. Now I have to pay the international shipping fee for the return.
I never write reviews, but I hope this information will help future customers to make an informed decision whether to buy the shirt or not.
11 juli 2023
Omdöme utan inbjudan
Svar från Hangar 58
Hi Dorothee,
We agree that the T-shirt is not black black but indeed a carbon black which looks more grey than black. We tried to make the product the same as Commander Shepherds armour however. That being said, we did offer you a true black replacement that we would custom make for you which you declined. In the end we are sad that you are disappointed as a fan of Mass Effect and will reimburse you as soon as we receive the T-shirt.
Saved the page for future purchases!
It was a really nice experience to buy a pullover from Hangar-58.
The design, quality and fit is really amazing. Thank you guys at Hangar-58!
26 maj 2023
Great!
The delivery was very fast! Seller was very kind with my worries about the delay of the order! I will order again! Thanks!
26 maj 2023
Took measurements of a shirt and was…
Took measurements of a shirt and was able to select the right size. Everything fit great!
12 maj 2023
very good quality t-shirts
I was looking for a good quality mass effect inspired t-shirt and i found it on your website!
6 april 2023
The photos were not accurate
The photos were not accurate — the garment is not the comfortable kind of hoodie, it’s a shiny non-stretch tracksuit material that feels a lot cheaper than the €70 price tag. Not worth it.
2 mars 2023
Svar från Hangar 58
We are very sorry you didn't like the hoodie you bought: we would argue it is better than a mainstream "comfortable" hoodie. It is made of more durable material and will last much longer. The fabric indeed does feel different from said mainstream hoodie, but by no means would be classed as uncomfortable (we wear ours everyday). All of that being said: if this hoodie isn't for you, you can return it as per our return policy within 14 days + 8 days as it took us 8 days to reply (login issues).
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