Handy Movers B.V. Omdömen 

We hired this company on 28th of April because friends recommended them. Unfortunately, it turned into one of the most frustrating service experiences we've had.

The move was supposed to take around 6 hours in total, but after 7 hours they had only completed about two-thirds of the job. They arrived without enough packing materials (duct tape and wrapping materials) and didn't even bring basic tools for furniture disassembly, despite knowing in advance what needed to be moved and disassembled.

When we arrived at the new apartment, one of the movers handled our boxes, including boxes marked "fragile", very carelessly. Nothing broke, but we were lucky. He also ignored our instructions about where we wanted each piece of furniture and box to be placed, and became annoyed when we asked him to move things — as if he was moving his own belongings instead of ours!

The worst part was the lack of professionalism. One mover got into a shouting argument with a neighbor and then with me, simply because the neighbor asked him to be careful when pushing the wheel against the aluminum entrance door (and she was right — the door was close to being damaged). To be fair, the other two movers were polite and apologized for his behavior, but that did not change the overall experience.

On top of that, we were unexpectedly asked to pay in cash instead of by card as agreed (even though taxes were included in our agreement). We were also charged an extra 120 euros for a very short walk from the entrance door. We did not receive a receipt until more than a week after the move.

They also misplaced our TV legs and repeatedly told us they did not have them. After several days of calls, emails, and messages, they finally admitted they had them and returned them — but this took another two days.

Moving is stressful enough. We hired professionals to make the process easier, but this experience did the exact opposite. I would not recommend working with this company.

Goede service, klantvriendelijk en vooral meedenken,mocht je vragen hebben dan kon je ze altijd bellen. Jan en Appie waren onze verhuizers echt geweldig, stelde ons op ons gemak omdat we al gestrest waren, alles gelukt in afgesproken tijd en heel netjes gewerkt.
Ik ben echt dik tevreden
Raad dit bedrijf zeker aan.

I used this moving company to move my home on December 24, 2025, and I had a lot of furniture and belongings. Despite the size of the move, the team worked from morning until night to make sure everything was completed properly. They were incredibly hardworking, efficient, and professional throughout the entire day. A special thank you to Qyamo, Faris, Abdi, and Afshi — they were super friendly, respectful, and made a stressful day much easier. I really appreciated their dedication and positive attitude, and I would definitely recommend this company to anyone looking for reliable movers.

Wederom een perfecte service! Dit is de 2e keer dat wij gebruik maken van de diensten can Handy Movers.

Zeerbehulpzaam team van mannen die hun echt niet omdraaien voor een zware klus.

TLDR: Avoid Handy Movers at all costs. My furniture was severely damaged, I was charged poorly explained extra fees under pressure, and the company ignored my emails for months. They offered a laughable €75 in response to over €2400 in documented damages and costs. Completely unprofessional and untrustworthy.
---
I had an extremely disappointing and frustrating experience with Handy Movers during my move from Utrecht to Milan. I thought I was choosing a professional company with good reviews, but the service is a nightmare.

After receiving the quote and signing to agree to it, they ghosted me. This complete lack of communication (even though I sent several emails and phoned several times) was so frustrating and made me uncertain if they would actually show up on the agreed date. Eventually a couple days before, they got back in touch, feigning that they were sorry.

The workers who showed up were very friendly, funny guys, but they did not do their best to protect my things at all. I had agreed to pack all my own boxes, but that they would disassemble and wrap the furniture in protective blankets. They didn’t. They haphazardly disassembled a few things, but made lazy choices like leaving the door handles on the closet, which then got very bent and rubbed against the sides of the closet leaving large scratches. A leg of the closet also came off and punctured through its base. In addition, the furniture was only sealed with plastic wrap to minimize movement – and this was only done for some of the furniture, the rest was completely unprotected. This means that a lot of my furniture arrived damaged (scratches, dents, deformation) including the closet, bed, chairs, kitchen island, kitchen table, and a couple of wall shelves. While the company says that some of this happened during a customs inspection, their failure to take basic precautions when packing my things makes me think that the damage could have been kept to a minimum if they had done the agreed upon task.

After my things arrived and a haphazard assembly of the furniture that left things crooked and missing screws, I received a phone call telling me that the actual cost would be 26% or €1267.48 more than the quoted amount. I never received an invoice for this and was phoned multiple times and told that I needed to pay this now – preferably in cash – or the movers wouldn’t leave. This threatening behaviour is completely unprofessional.

When I contacted them about the damages, after waiting a long time during which they were supposedly checking with insurance, they offered me a laughable €75 that I never received. I said this was ridiculous and after months of waiting and attempts at getting a response from them they asked me to propose an amount. I provided a detailed, reasonable claim of €2410.45 given the damages and the terrible service, but never heard back.

The most insulting part is the complete lack of communication. I have sent countless emails and called them countless times over almost ten months. These all go ignored or unanswered and whenever they responded it was clear that they just wanted to delay things further or schedule phone calls that they never honoured. I think it’s quite clear that they are hoping clients will just give up.

This company demonstrated:
• A shocking lack of professionalism
• Negligent handling of property
• Disregard for client communication
• Unethical billing practices
• Complete refusal to take accountability

I regret ever hiring Handy Movers. If you care about your belongings (or even just your sanity) avoid them at all costs. I’m now forced to explore legal avenues to get any kind of compensation — something no one should have to go through after a stressful international move. I hope this review helps at least one person avoid the disaster of hiring this company.

De verhuizing duurde erg lang dit hebben we nog nooit meegemaakt. De rekening moest gelijk betaald worden. De factuur klopte niet er was een lift in rekening gebracht .Die hadden de verhuizers niet mee was kapot. Waardoor alles met de lift van het appartement complex gedaan moest worden. Daardoor zijn er extra uren gemaakt wat niet nodig was . De verhuizers waren ook erg traag . Ze zaten in de ramadan waar ik alle begrip voor heb. Maar de rekening was 700 euro meer dan de offerte. Echt schandalig. Heb al twee keer een mail gestuurd maar geen terugkoppeling gehad. Niet eens dat deze ontvangen is . En in behandeling is . Ik wacht t nog even af anders ben ik genoodzaakt om andere stappen te ondernemen.

De jongens waren snel en efficiënt. Jammer genoeg paste niet alles in de wagens, ondanks 2x uitgebreid doornemen wat er mee moest. Daar wat extra kosten aan gehad, maar verder verliep alles netjes en voorspoedig.

Good job, very competent and friendly movers