Brilliant!! Emailed them to see when it would be sent as it was a birthday present and they went above and beyond to get the hand made liner to me as quickly as they possibly could. Beautiful item, pa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good and recommended. They were responsive when I had to change the delivery address and I am very happy with the purchase which has a cup holder section. Means I don’t have to worry about... Se mer
Företaget har svarat
Bought a liner for my new LV speedy, it arrived quickly and beautifully packaged. The liner itself appears to be well made and fits absolutely perfectly in my bag, I ordered the fuchsia pink t... Se mer
Företaget har svarat
Love the colour a soft magenta to set off my new black Mulberry Antony bag .The online ordering was simple and this quality product arrived very promptly. It would be great to have a choice of gold... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Handbag Angels is the home of Bespoke Handmade Handbag Liner / Organisers for luxury and contemporary designer handbags. Our inserts are made from a premium polyester felt material which is officially certified as 'colourfast'. Each of our handbag liners is made by our own team of highly skilled seamstresses from our premises in Lancashire in the UK. To date we offer Handbag Organisers for over 460 different handbag models and we also offer a 'Bespoke Liner Design Service' for handbag liners other than those available on our website. Use our Handbag Liners to protect the interior of your handbags, to help organise your belongings and to give your precious handbags more shape & support. Choose from 21 carefully selected colours, and from an extensive range of 'Optional Extras' such as Base Shapers, Bottle Holders, Key Straps and Bespoke Handbag Cushions, to name but few. Our luxury felt liners can also be washed ....Please refer to our website home page, to our 'Liner Love & Care' section for washing instructions. If you are unable to find exactly what you're looking for please contact The Handbag Angels Team so we can help you choose something extra special. Your handbags will thank you ! For more information please email: orders@handbagangels.co.uk where you will find a friendly team to help with all your enquiries. Excellent Customer Service is our speciality. We hope you visit our website soon. Very Best Wishes Lesley & Nick Stevenson Directors Handbag Angels Ltd
Kontaktuppgifter
Unit 6 Valley Forge Business Park, Reedyford Road,, BB9 8TU, Nelson, Storbritannien
- orders@handbagangels.com
- handbagangels.com
4,5
Utmärkt
299 omdömen
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant!
Brilliant!! Emailed them to see when it would be sent as it was a birthday present and they went above and beyond to get the hand made liner to me as quickly as they possibly could. Beautiful item, packaged and presented lovely too! Recipient was very pleased with their gift!!
8 april 2026
Svar från Handbag Angels
Hi Lynn, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you loved the liner and very much appreciate your complimentary comments and are pleased your birthday gift was well received. Very Best Wishes The Handbag Angels Team x
No worries about spilling coffee
Really good and recommended. They were responsive when I had to change the delivery address and I am very happy with the purchase which has a cup holder section.
Means I don’t have to worry about spilling coffee in my tote!
Would use again.
6 mars 2026
Svar från Handbag Angels
Hi Danielle, Thank you so much for taking the time to review your Handbag Angels item. We are delighted you love your liner and we are always here to offer help and advice both before and after ordering from us. Very Best Wishes The Handbag Angels Team x
Svar från Handbag Angels
Hi Kate, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about our great service! We appreciate your repeated custom & kind words. Very Best Wishes The Handbag Angels Team x
Great item and quick delivery
Great item and quick delivery. Have bought before and when i got my new bag went staright to Angels for my inlay. Thaks as alway xx
30 mars 2026
Svar från Handbag Angels
Hi Tina, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about returning to us to for a liner for your new handbag. Very Best Wishes The Handbag Angels Team x
Love the colour a soft magenta to set…
Love the colour a soft magenta to set off my new black Mulberry Antony
bag .The online ordering was simple and this quality product arrived very promptly. It would be great to have a choice of gold or silver metal ware … I would recommend this treat to anyone buying a designer bag.
30 mars 2026
Svar från Handbag Angels
Hi Maggi Thank you for taking the time to post your review and for your compliments on the quality of our product and fast turnaround. We very much welcome your recommendation of offering a choice of hardware for our optional extras. Have a lovely weekend. Very Best Wishes. The Handbag Angels Team x
Product made of felt,not good quality.
Product made of felt,not good quality and not worth nowhere near what is in the photo or what price it is at,I'll be returning it which is a shame.
1 mars 2026
Svar från Handbag Angels
Good Morning Kimberly... We have checked our emails and cannot find any messages from you regarding your issues with our liner. Receiving a 1 Star review is damaging to our small UK business and it is only fair to reach out to us before posting review such as this. Please get in touch so we can address your issues. Very Best Wishes, The Handbag Angels Team.
Very poor experience
I bought three liners, two which fit very poorly ( as in the bag shape looks weird and it doesn't sit right) and one that doesn't fit the bag it was supposed too nor another bag I thought it was for due to the fact it didn't fit the first bag. All three are poorly made, I could get it from Temu for better quality and no loose threads.
They state on their website to get in touch with any issues, yet they can not be bothered to address them and state non- refundable. Extremely disappointed with them and if I save one person from wasting their money I am happy.
In reply to your response it is not for effect at all, I ordered three liners for the bags you state on your website will fit, two are a poor fit and one does not fit that is not my error, that is yours that you fail to take responsibility for. I also returned the bag as it was faulty and have ordered another so try again with your excuses. If you try your best, you don't fob customers off for YOUR mistakes. Take some customer service training along with improving quality of your items.
24 mars 2026
Omdöme utan inbjudan
Svar från Handbag Angels
Hi Caroline,
We are in receipt of your review.
As stated in multiple places on our website we only accept returns/exchanges when the fault is our own. All our products are bespoke & handmade and this is why we have the policy in place.
In this case you contacted us regarding the fit issue of one of the liners. We then asked for some photographs of the issue to help us better identify what may of happened. Which you could not supply as you have returned the handbag.
To state we were "not bothered" is not correct. We tried to help as best we could, email communication went back and forth for the whole day.
In regards to your comments on our quality - this is simply for effect. We have been credited on our craftsmanship, our handmade liners are always of the highest quality. You did not mention "loose threads" in your initial enquiry and this is simply false.
The handbag liners you received were the correct sizes and therefore we could not help any further. We do feel as though you returned the handbag in question and no longer needed the organiser.
We receive many requests to return our items when customers decide they don't want to keep the bags they have purchased or simply ordered the wrong size, but this is no fault of ours and therefore we must stand by our no returns policy.
We are sorry you wont be returning and that you feel its best to shop elsewhere.
Regards
Handbag Angels
Bought a liner for my new LV speedy
Bought a liner for my new LV speedy, it arrived quickly and beautifully packaged.
The liner itself appears to be well made and fits absolutely perfectly in my bag, I ordered the fuchsia pink to add a pop of colour.
Had one incredibly minor issue where part of my order was missing, the customer service team at handbag angels solved this within minutes with zero fuss.
Cannot fault either the product or customer service and would definitely use again without hesitation.
19 mars 2026
Omdöme utan inbjudan
Svar från Handbag Angels
Hi Anne-Marie,Such a wonderful review! Thank you so much for taking the time to review Handbag Angels. We are delighted you love your organiser. Handbag Angels always go above and beyond to delight our lovely customers with our bespoke luxury gift wrapped items and we are so grateful you appreciate our product and our customer service. Very Best Wishes The Handbag Angels Team x
Svar från Handbag Angels
Hi Maureen, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you like your organiser and we appreciate your positive comments about our complimentary gift wrapping service. Very Best Wishes The Handbag Angels Team x
Always great to deal with
I’ve used Handbag Angels many times now, and their products are always top quality. The colours are gorgeous and they make my bags feel even more luxurious! They’re great to deal with - even helped me get my liner early for my Hen do. Never had a bad experience. Thanks!
9 mars 2026
Svar från Handbag Angels
Hi Kate, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. We appreciate your lovely words on our products and customer service, it really makes our day to see happy customers. Very Best Wishes The Handbag Angels Team x
Excellent quality bag liner
4 mars 2026
Svar från Handbag Angels
Hi Annabella, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you appreciate the quality of our bespoke handmade handbag liner. We are always here to offer help and advice on the vast array of our items. Very Best Wishes The Handbag Angels Team x
Good solution -nicely packaged and good…
Good solution -nicely packaged and good product 😀
5 mars 2026
Svar från Handbag Angels
Hi Sharon, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you find our liner a good solution for your handbag and appreciate your positive comments about our complimentary gift wrapping service. Very Best Wishes The Handbag Angels Team x
Lovely fit and beautiful colour. Really pleased!
Made 2 lovely little pockets for my Hermes Constance and they are lush!
3 februari 2026
Svar från Handbag Angels
Dear Mrs Sewell, Thank you so much for taking the time to review your Handbag Angels purchase. We are delighted that you are happy with your items and appreciate your comments about our liners for your Hermes Constance being 'lush'. Very Best Wishes The Handbag Angels Team x
Svar från Handbag Angels
Hi Hazel, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and appreciate your comments about the great quality and the support it will give to your Mulberry Bayswater. Very Best Wishes The Handbag Angels Team x
Very well made and a perfect fit.
3 februari 2026
Svar från Handbag Angels
Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner. Very Best Wishes The Handbag Angels Team x
Great service and lovely liner.
3 februari 2026
Svar från Handbag Angels
Hi Anusuya, Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner and are pleased with our service. Very Best Wishes The Handbag Angels Team x
Pleased with the azure bespoke liner.
Pleased with the azure bespoke liner.
Nicely packaged and prepared and especially happy with the colour.
30 januari 2026
Svar från Handbag Angels
Hi Valerie, Thank you so much for taking the time to review your Handbag Angels bespoke item. We are delighted that you love your liner, especially the colour and our gift wrapping. Very Best Wishes The Handbag Angels Team x
Great thank you lovely sent all wrapped…
Great thank you lovely sent all wrapped up in a box
2 februari 2026
Svar från Handbag Angels
Hi Carrie, Thank you so much for taking the time to review your Handbag Angels item. We are delighted that you love your liner and we are always here to offer help and advice on the vast array of our items. Very Best Wishes, The Handbag Angels Team.
The handbag inserts are perfect
The handbag inserts are perfect. They are an exact fit and good quality. I ordered one for Chloe Woody Bag and for LV Speedy.
2 februari 2026
Svar från Handbag Angels
Hi Sharron, what a fantastic review & thank you so much for taking the time to send this in for everyone to see. We appreciate your lovely words on our products, it really makes our day to see happy customers. Very Best Wishes The Handbag Angels Team x
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.