Freehub arrived in good time but some of the parts had come off as packaging was not snug enough to keep all together.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A nice clearly presented web site, easy to find the wheel(s) you want. Product description and options very easy. Ordering was easy. Delivery was well packaged and very quick, they didn't use the chea... Se mer
T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface bu... Se mer
My son races BMX & having spoken to various other riders & also watched the sponsored you tube videos, he wanted Halo wheels for his jump bike build. Being a leading brand you expect premium price... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.
Kontaktuppgifter
Storbritannien
- halowheels.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very fast delivery and also quick reply…
Very fast delivery and also quick reply to questions.
Great parts
Great parts, great service, any issues are resolved in a timely manner.
Recommend the brand.
Delivered quickly.
Excellent service and very fast delivery
A superb experience in buying wheels…
A superb experience in buying wheels for my son with great customer service and support nothing was too much trouble!!!
Ordered on the Tuesday and wheels arrived on the Wednesday fantastic
Great product - excellent service.
Prompt dispatch and delivery of skewers which proved to be of excellent quality and have performed faultlessly. very satisfied.
Poor build quality
Ordered a brand new halo gravitas 29’ and i have had noting but have had nothing but issues with it.
Beginning with the spokes consistently coming loose even after bring trued and a full rebuild with the same spoke tension and a perfectly straight wheel.
Ive had this wheel for about 3 months and it has already separated at the joining seam.
Do not waste your money on this company they are dangerously built and a hazard to use
I rarely leave a review at all but…
I rarely leave a review at all but these guys offered beyond exceptional support and lightning fast delivery. I highly recommend ordering with their own store and not hesitating to reach out if you need anything, they are a rare positive exception in a world of shit support.
Very easy to deal with
Very easy to deal with, They answered a query over the phone, I then placed an order.
The order was sent promptly.
It was well packed and as per the order.
The products are excellent.
I ordered an Aerorage rear wheel for fixie use, a cover for the non-used threads and some rim tape.
This Skelta MT I bought is nice…
This Skelta MT I bought is nice comfortable compliant ride. Rear one I have and fun it is. Seem to be well made. Sound good to. Engagement is sweet.
Very good quick delivery
Great service
Great service! Swapped my wheel when I ordered the wrong driver with no questions asked. Thanks Mark for sorting it quickly too
T2 wheel built with spin doctor hub
T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface but thats to be expected with v brake set up . happy Halo are still producing rims for classic mtb that are still used as they should be, slightiy wider and heavier than mavic 517 lemon it replaced but 2.3 dhr tyre is perfect on this rim, think i made the right choice, only issue i had was braking surface width, had to change to narroweer kool stop pads as shimanos were to wide for this rim.
Your service was very good but...
Your service was very good. But delivery was very poor. 3 days in a row I received an email telling me that delivery was to occur on that day, only to receive an email later in the day telling me that had been unable to deliver because they got no answer. I have 2 permanent reception staff 24 hours a day and extensive CCTV. There is no way what they were saying is true. You might want to consider a different courier.
Excellent quality
I bought a drove line dynamo wheel and this is my second. The rim is well made and finished well, it sets off my bike nicely. This is my second purchase of this wheel so I have a little long term experience to go along with this review. I can recommend this wheel as I have not had any issues over a few thousand miles with my previous purchase so I can say the durability is top notch.
Poor customer service. lack of quality control
Ordering 3 Halo tyres was not a problem and delivered promptly. Tyres were of very poor quality and hadn't been checked before being sent. Badly twisted & malformed in places and one tyre had slit in sidewall which was paper thin.
Referred this back to Mark at Halo and photos sent as requested. Response a few days later that pumping up the tyres would solve this and one replacement would be sent for the tyre with damaged sidewall. I responded within five minutes that this was unacceptable and requested full refund. No response from Halo.
Chased this up with phone call and told Mark not available and he would call back. He didn't and called again. Mark still busy and receptionist admitted she had spoken with him and full refund to be given. Also, that the whole batch of tyres was defective.
I've had Halo tyres on 3 of my bikes for approx. 15 years with no problems. Appalling customer service and quality control. I'll buy elsewhere in future.
Halo could have got 3 stars with good customer service. Sadly, just 1 star.
Shiny Wideboy - front hub
Happy with my halo wideboy front hub. It's got pretty subtle logos and a lurvely shade of grey / metallic. Packed and shipped quickly.
Same axle style as the YT oe from Chosen in Taiwan, cool to know for future axle end swapping on the YT one.
Prompt delivery
Prompt delivery. I use Halo sealant and it seems to work but you need to check regularly that it hasn't dried up and top up if required.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








