Thought I would give them another try, but I remembered why I stopped using them. Absolutely no customer care, can't be bothered to call customers back. Had my car booked into Chester and waited 2 d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Car booked in for warranty work at HJ Handforth, hit with a bill from the service dept. because apparently the ready mixed screen wash that is used in every car in the family is the problem and not t... Se mer
I would really like to hi-light Marcus Hoyle at Wilmslow Jones BMW for the outstanding sales service that I received when purchasing a 2019 BMW 435d from the dealership. Nothing was too much trouble a... Se mer
Perfect!!! absolutely brilliant from beginning to end. From my first visit to collecting the car. Thank you John for your friendly professional service. Love my new car and our daughter is over the mo... Se mer
Företagsinformation
Kontaktuppgifter
2,4
Dålig
108 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DISHONEST
DISHONEST - Avoid at all costs if you want a good service and don't want to be lied to..
Considering my being a good customer of Halliwell Jones BMW over the past 10 years, I recently bought a car from them and had the worst experience ever from a number of their employees. In my recent experience the service level is very poor, they have been 'slapdash' and dishonest. Basically everything you would not want to see in what is meant to be a reputable dealership. Never again.
25 mars 2021
Omdöme utan inbjudan
We have been customers of the Wilmslow…
We have been customers of the Wilmslow branch for 6 years. We feel we had initially been mis-sold and badly advised after finding out something that could have been changed to our agreement. Fobbing me off to speak with BMW Finance and they didn’t sell the car to us! My complaint was passed to Gill Robinson who is PA to the Sales Director. Appalling and very rude customer service from her!!!!
You’re not the only BMW Seller around!!!!
17 februari 2021
Omdöme utan inbjudan
Halliwell Jones Southport - Mis-sold Car
Mis-sold an 'approved used' car during Covid which had a faulty battery, incomplete service record and 4500miles more than advertised. The car was also filthy in high contact areas (starter, indicator stalks) so their 'santization' programme is useless.
Salesman didn't care. Escalated to Keith Crummey who is now ignoring me when he's supposed to be back to work on the 12th. Yet another dealer who gives you the cold shoulder.
Ive owned many BMW's since 2008 and this is the worst service i've experienced so far. Will be escalating to BMW UK.
16 februari 2021
Omdöme utan inbjudan
Failed At Selling Me a Car
I recently tried to buy a new car from Halliwell Jones Warrington and failed.
Having contacted them via Autotrader I did get an initial call from them to outline my requirements and was told I would get a call back.
I did get a call back but one that only lasted just two rings on my phone. I called back straight away and the call went to the voicemail of somebody called Anthony. I left a voicemail but I haven't heard anything since.
At a time when the industry is struggling I would expect more appetite from the dealer. Thankfully sites like Carwow give us so many options meaning I can easily try other dealers.
Looks like I won't be buying my Z4 from Halliwell Jones Warrington. Shame, it was good outfit when I bought my last one a few years ago.
9 december 2020
Omdöme utan inbjudan
Great buying experience
Bought a used BMW 3 series from the Southport branch. Very friendly and professional service from all the staff. My sales rep Dyllan and the business manager Gary were both clear, thorough and great to deal with. It was absolutely the kind of experience you’d expect when buying a brand like BMW. Should be noted they seem to be doing a thorough job in trying to keep staff and customers protected at this time.
15 oktober 2020
Omdöme utan inbjudan
Approved used car
Approved used car
Visited the Southport branch to look at a car I’d seen online.
Customer service, despite Covid, was excellent from reception right through to the salesman.
I was met by Dyllan who took my through the deal and sales process. Kept it informal and it was a breeze. Finance guy (sorry forgot his name) was superb and the whole experience was quick and easy.
Picked the car up a day or two later and love it.
I will definitely return for my next car
7 oktober 2020
Omdöme utan inbjudan
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