Haine & Smith Opticians Omdömen 94

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had a fantastic experience in Chippenham Haine & Smith getting lenses fitted in my new sunglasses. The opticial advisor was incredibly knowledgeable and handled my sunglasses frame and the lenses w... Se mer

Betygsatt 5 av 5 stjärnor

Had eye exams for the family at the Faringdon branch. Was easy to schedule and the staff was very nice. They did a bunch of assessments such as a photo, looking at shape with the air burst, reading le... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding eye exam the most thorough I have ever had! As a diabetic I need to have an optician I can trust to pick up any problems. All the staff at Pewsey Haines and Smith welcoming and caring.... Se mer

Betygsatt 5 av 5 stjärnor

I popped into the Calne branch to be a be cheeky and ask whether i could have the arms on the glasses I already owned re shaped to fit better. The two ladies in there were amazing and so friendly. Mad... Se mer

Företagsinformation

  1. Optiker
  2. Leverantör av kontaktlinser
  3. Ögonklinik
  4. Glasögongrossist
  5. Solglasögonbutik

Skrivet av företaget

Haine & Smith Opticians is an independent chain of opticians with 20 practices in and around Wiltshire. Since 1975, we’ve been dedicated to delivering bespoke eyecare, priding ourselves on earning the lifetime loyalty of our patients. We provide both NHS and private eye examinations, and offer a wide range of spectacles and contact lenses to suit all styles and budgets, including premium designer frames known for their exceptional quality. We also offer hearing care services, including free hearing assessments, delivered with the same personal approach our patients expect. Our mission is simple: Expertly delivering bespoke eyecare to our region, earning lifetime loyalty since 1975. With over 50 years of experience, we continue to focus on long-term relationships, ensuring that each patient receives a personal and professional service tailored to their needs. We go above and beyond to create an exceptional patient experience, from thorough eye tests and hearing assessments to expert advice on the best eyewear and hearing solutions. At Haine & Smith, we’re proud of our local high street presence, our commitment to quality care, and our reputation as a trusted provider of eyecare and hearing care throughout the Wiltshire region.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

94 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Eye exams for adults and children

Had eye exams for the family at the Faringdon branch. Was easy to schedule and the staff was very nice. They did a bunch of assessments such as a photo, looking at shape with the air burst, reading letters, colours, 3D, etc. They were very patient with little kids also. Recommend this branch.

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Had a fantastic experience in Chippenham Haine & Smith getting lenses fitted in my new sunglasses. The opticial advisor was incredibly knowledgeable and handled my sunglasses frame and the lenses with care. Both of the ladies were very thorough and didn't push for unnecessary sales. Excellent customer service. Thank you

18 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful humans!

I popped into the Calne branch to be a be cheeky and ask whether i could have the arms on the glasses I already owned re shaped to fit better. The two ladies in there were amazing and so friendly. Made me aware that I was doing it at my own risk, which was no problem at all. Did a wonderful job and my glasses no longer threaten to fall off my face!

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really friendly staff

Really friendly staff, detailed eye examination and explained all the details of the costs involved.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased you had a positive experience, and your comments are very much appreciated. We look forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Efficient & helpful service as always.

Efficient & helpful service as always.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your continued support.
We’re delighted to hear you consistently receive efficient and helpful service — it means a great deal to the team.

Betygsatt 5 av 5 stjärnor

Had an issue with my eye

Had an issue with my eye, went in to enquire and was seen straight away. Excellent service from everyone involved.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased we could see you promptly and that you had a positive experience with the team. We hope everything is well with your eye, and we look forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Fanatic service

Took my elderly father to have an eye test. He has bad mobility and staff were so helpful getting him in and out of chair. They were very patient with my dad and so kind and helpful. I was so impressed with the service my husband and I will be having our eyes tested there from now on.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you so much for your kind feedback.
We’re really pleased we could support you and your father, and it means a great deal to hear that the team made a positive difference to your visit.
We truly appreciate your trust in us and look forward to welcoming you again.

Betygsatt 5 av 5 stjärnor

Free repair

I was in Malmesbury in a local newsagent’s today when my glasses fell apart. It was very frustrating as I was trying to choose a birthday card. I looked up the high street ‘ saw a branch of Haine & Smith. I popped in & a very friendly & helpful gentleman replaced a screw that had fallen out - restoring them to good as new condition. It only took a few minutes whilst I waited & he didn’t charge me a penny. How good is that?
Thank you kind sir & well done H&S 👍😊

20 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you so much for taking the time to leave such a kind review.
We’re really pleased we could help when you needed it — and it’s great to hear the team made such a positive impression.
Your feedback means a great deal to us, and we hope to see you again in the future.

Betygsatt 5 av 5 stjärnor

Great service

Welcoming and knowledgeable staff.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your kind feedback.
We’re really pleased you found the team welcoming and knowledgeable. We look forward to seeing you again soon.

Betygsatt 5 av 5 stjärnor

Helpful and friendly

I very helpful and friendly person fixed my glasses. Thank you so much!

16 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for taking the time to leave us a review. We really appreciate it.
We’re so pleased we could help with your glasses. We look forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Tip-top Optic

From eye-test to being equipped with new glasses, this was a very positive experience.
I was reassured, listened to, and very professionally looked after throughout.
Having diagnosed my optic needs, I was guided through what could have been a bewildering array of frames, so that it all felt easy and stress-free.
Thank you, all the Haine&Smith team

12 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your lovely feedback.
We’re delighted you had such a positive experience, and your comments mean a great deal to the whole team.
We look forward to welcoming you back anytime.

Betygsatt 5 av 5 stjärnor

Excellent customer service from the…

Excellent customer service from the Calne Heine@Smith today who had been looking after us for over 7 years.
3 of us wear glasses and they are lovely every time we go in.
Chippenham branch just as good.Thank you all.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your kind feedback and for your continued support over the years.
We’re delighted to hear you’ve had such positive experiences with both our Calne and Chippenham teams. Your comments mean a great deal to us all.

Betygsatt 5 av 5 stjärnor

Great service always very helpful

Great service always very helpful

26 februari 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you for your kind review. We’re really pleased to know you consistently have a positive experience with us.

We appreciate your support and look forward to seeing you again soon.

Betygsatt 5 av 5 stjärnor

Knowledgeable, Kind and thorough

My daughter had a double appointment for an eye test and also a colour test to see whether she needed tinted glasses.
The staff were so knowledgeable, thorough, helpful and just so lovely.
THE BEST HAINE & SMITH we have been to.
I honestly can’t thank you all enough for all you did for us.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Haine & Smith Opticians

Svar från Haine & Smith Opticians

Thank you so much for your incredibly kind words. We’re delighted your daughter’s appointment went so well and that you both felt so well looked after.

Your feedback truly means a great deal to the team, and we’re very grateful you took the time to share it. We look forward to seeing you both again.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer