Hackworthy & Sons Ltd Omdömen 

219
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From initial contact and a couple of queries all of the staff at Hackworthy were absolutely brilliant. It's the first time we felt confident with someone else in charge. We needed to move over 2 days... Se mer

Betygsatt 5 av 5 stjärnor

From the initial meeting when Kevin came to view our removal job, Cornwall to Devon, to the unloading of the very last box(of many) at our new home, this company was head and shoulders above any othe... Se mer

Betygsatt 5 av 5 stjärnor

Move from near Looe to Peterborough. From the initial consultation with Kevin the whole experience of dealing with Hackworthy & Sons was amazing. They were punctual, friendly and extremely professio... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Professional at every stage from initial survey, quotation, arrangements for dates, removals and delivery, Hackworthy served us very well indeed. The stressful days of removal were eased by a really c... Se mer

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Företagsinformation

  1. Flyttfirma
  2. också i
  3. Butik med flyttillbehör
  4. Flytt- och förvaringstjänst
  5. Fraktbolag
  6. Förvaringsutrymme
  7. Pianoflyttning

Om Hackworthy & Sons Ltd

Skrivet av företaget

We are an Independent family run removal and storage business. Established in 1973 we have been moving our customers locally, nationally and internationally for the last 40 years.

Hackworthy & Sons UK Removals European Removals Overseas Removals Business Removals Services Get a Quote

What you can expect from us

Professionally trained uniformed crew

Estimates in writing, including an explanation of all the charges

Fully equipped fleet of vans

Experienced staff on hand to give you advice at any stage of the process by phone, email, or appointment

Packing

While most of our clients start off thinking they’ll pack everything themselves, packing can be a much bigger job than most people realise.

It’s easy to underestimate how long you need to set aside to get ready for your move. For example, if you’ve got a three bedroom property, you’re likely to need around 40 packing boxes.

If it takes you on average 20 minutes to pack a box, you could spend at least 14 hours packing.

Self storage

If you want easy access to your belongings, take a look at our sister company Plymouth Self Storage.

You can choose the amount of storage space you need, and how long you want it for.

Once you’ve got your storage space, you’ll have access to it six days a week with no extra charges.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

219 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(219)

28 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Experts and professionals

From start to finish, Hackworthy provided an amazing service. They coped as we changed our removal date several times (due to our buyer's delays!)
The packing service was more than worth the money - two highly professional staff arrived and introduced themselves. After a brief tour of the property they packed in double-quick time. They were joined by a third colleague the next day to pack our (overly-full!) garage and cleared this quickly too, including finding and cleaning a cool box and emptying the fridge! After a short wait for keys, everything was unloaded in a mere three hours to the rooms of our choice, including moving things between rooms when we changed our minds.
Nothing was too much trouble (or, it seems, too heavy!) and everything was packed so securely and carefully that our entire contents has arrived undamaged.
I cannot recommend Hackworthy highly enough. Hopefully we won't be moving for a long time, but if we do I know exactly who I will be calling.

28 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

excellent removal firm we highly recommend them

had 2 vans which arrived earlier than expected which was great. everything was loaded up ok for the short drive to get to our new home(which was only a mile away), this is where it swiftly went south due to the incompetence of our solicitor. After vacating the property we discovered that our totally incompetent solicitor had taken the morning off so no completion was done hence having to sit patiently outside the new house for almost 4 hours. the guys were great about this i guess they're used to this sort of thing happening. Hackworthys were great and sent extra guys to help with the unloading faster and we were all in by 6pm. thanks for being so patient and making sure everything was put where we wanted it. they helped make a little less stressful.

9 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional customer service

I used this excellent family-run company to move house in October 2022. It was complicated as half of our furniture went into storage for 6 months. The staff at the storage unit and the removal men were all outstanding. A special thankyou to Paul Deacon, Dan James and David Lawson. And an extra special thankyou to Adrian Foster who helped coordinate everything so meticulously. Outstanding company with exceptional customer service.

19 april 2023
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Hi Thank you for taking the time to leave your review. It's so great to hear that you were happy with the service. We will pass on your comments to the staff and crew involved. Wishing you well in your new home!

Betygsatt 2 av 5 stjärnor

Friendly and helpful on phone and team but... …

Friendly and helpful on phone and team virtual assessment. However, the 2 vans loaded with my belongings arrived at different times and so all my boxes were put into cottage first, they should have waited for their 2nd van which contained my furniture because there was no room to put my furniture in the right functional place in the small cottage I have moved to. I also couldn't put down all my rugs. Why didn't the 1st van team wait for their 2nd van to unload floor coverings first, with furniture then let the boxes be put into each room in the right place, it's not rocket science.
I now have a stressful situation of trying to move massive heavy boxes which they packed to attempt to move my furniture on my own into it's right functional space. This oversight of Plymouth Hackworthy team has left me disappointed and the moving stress has doubled, I payed for their help not hindrance.
I was on site to lend a hand at the moving out end, my parents were at the other end to direct your team. My father was very upset that the first van containing furniture arrived late and after the second van arrived first who rather than waiting for furniture and carpets to go in first, all labelled by myself as to where to go, the first van unloaded filled my new place with boxes, so that when furniture arrived there was no room to put down big carpets and place furniture in correct place, even though my Father tried to instruct.
The removal men had to dash off back to Plymouth, they weren't even Hackworthy people but had been contracted in.
I have received a phone call from Hackworthy offering to remedy the situation, it would have taken hours and a team to do so, I was and still am stressed and exhausted, I didn't want to see the men who'd made moving such a nightmare for me. One of my chest of drawers is still stuck in my former cottage, I need it but they couldn't remove it, my friends managed to get it in and up the tight staircase without damage to the property when they helped move me in.

16 maj 2023
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thank you for taking the time to leave your review. We are sorry to hear you were not totally satisfied with the delivery aspect of your move - We would note you were not on site to direct the delivery crew. We have tried to reach out to you to see if we can remedy the situation.

Betygsatt 5 av 5 stjärnor

Everything went to plan - smooth move!

Everything went to plan - they made our move light work as they moved everything. Respectful and friendly operatives.

4 november 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thanks for the review - we are so pleased the move went well.

Vicky:)

Betygsatt 5 av 5 stjärnor

Difficult move down 4 flights of…

Difficult move down 4 flights of stairs, but the guys got it done.
Sofa stuck but they did their utmost to get it out.
Very pleasant and upbeat despite a difficult situation.
Many thanks

1 november 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thanks for taking the time to leave your review. We are always pleased to hear customers are happy with the service even when things don't go exactly to plan.
Thanks again!
Vicky

Betygsatt 5 av 5 stjärnor

Very good staff with great experience

Very good staff with great experience. Nothing was too much trouble. On the day of our move there was a delay in getting the keys to enable us to move in. The van arrived at 8.30am and because of the delay stayed until completion of the move at 7.15 pm. The staff showed great patience and displayed a good sense of humour throughout the day. They constantly reassured my wife and myself that everything would be fine - even though sometimes during the day it looked as if the delay would result in our not being able to move on that day. Great effort. Great team.

26 september 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

We are so glad that you were pleased with the service our crew provided on the day of your removal; we will pass your comments on to them. The crews always appreciate it when a customer takes the time to leave a review.

Betygsatt 5 av 5 stjärnor

Excellent service

They are not the cheapest, but I believe you get what you pay for and moving house is such a stressful time, we greatly appreciated the professional and friendly service provided by the team. Their can do attitude and calm approach to the inevitable hitches really helped keep us on track. Nothing was too much trouble and after a 3 day move including packing service, it felt sad saying goodbye! Would highly recommend 😊

28 oktober 2022
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thank you for your recommendation - it's great to hear you were pleased with the service. We hope you're settling into your new home - Thanks again!

Betygsatt 5 av 5 stjärnor

Simply the best!

The team at Hackworthys were excellent and helped me move house by providing an organised and efficient service delivered with smiles and reassurance. Thank you so much to the team on the day Tom and Rog and to the office and survey team who were proactive, friendly and responsive to my every need for a seemless house move. I would not hesitate to use Hackworthys again and will recommend them to everybody as not only were they competitively priced the service was second to none!

3 oktober 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thanks so much for your great review! We're so pleased that you found our service friendly and proactive. We will pass your comments on to Tom and Rog!

Betygsatt 5 av 5 stjärnor

Excellent

Excellent. We moved over 2 days due to distance. The guys were great, efficient and very patient when manoeuvring large items of furniture in small/tight spaces. They were good humoured and hard working.
Good price too.
Would absolutely recommend. Thank you Hackworthy and Sons.

28 september 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thank you for taking the time to leave a review. It's great to hear that you were pleased with the service. Thanks again!

Betygsatt 5 av 5 stjärnor

3great men Made a fantastic team.Would…

3great men Made a fantastic team.Would highly recommend the whole company especially with all our delays so courteous and understanding that life isn't straight forward thank you all.

14 september 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Ann,
Thank you so much for your 5 star review, it is great to hear that you would recommend us! I will make sure to pass on your feedback to the "fantastic team" you had. In this business we certainly do understand that house sales are not always straight forward and delays do happen, but I am pleased that all went well in the end!
Best wishes
Rachael

Betygsatt 5 av 5 stjärnor

Proficient quote

We were provided with a quote quickly, and with follow up emails about our move. Unfortunately our dates changed and the company was unable to fit us in.

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Gill,
Thank you for taking the time to review our quotation. I am sorry that we were unable to help with your move this time, we have been extremely busy some weeks.
Best wishes
Rachael

Betygsatt 5 av 5 stjärnor

The Hackworthy team that moved us…

The Hackworthy team that moved us really did make the whole process so much easier. All the stress and worry was completely taken away.
I can’t recommend them enough a truly five star service.

31 augusti 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Mr Ratcliff
Thank you so much for your great review of our 5 star service! It is great to hear that we helped to make your move as stress free as possible. It is always good when customers say that they would recommend us.
Best wishes
Rachael

Betygsatt 5 av 5 stjärnor

A great Hackworthy experience.

We had a great team of guys who arrived on time and they then worked very efficiently and with care for our belongings. We departed on schedule and were unloaded with everything in it correct position.

12 september 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Mr Trigg,
Thank you for your 5 star review, I am pleased to hear that everything went to time and as planned with your move. I will be sure to pass on your feedback to the crew.
Best wishes
Rachael

Betygsatt 5 av 5 stjärnor

Stress free removal

From start to finish, the removal men were polite, hardworking and very efficient. We used the packing service too which was worth every penny. Hackworthy & Sons made the whole removal process as stress free as possible. We would definitely use them again.

5 september 2022
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Angela, thank you for leaving us a 5 star review! I am so pleased we helped to make your move as stress-free as possible. And it is always great to hear that customers would happily use our services again! We wish you all the best in your new home. Rachael

Betygsatt 5 av 5 stjärnor

Brilliant from beginning to end, made every thing very easy

We approached several removal companies, many took weeks to get back to us, some were obviously very amateur, some much more expensive than Hackworthy. Hackworthys gave me an accurate quotation, quickly without fuss and bother and booked us in efficiency. When they arrived on the day the men were cheerful, despite torrential rain, helpful and very very efficient. They took great care of our possessions and nothing was too much trouble for them. So helpful.

9 september 2022
Omdöme utan inbjudan
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Dear Barbara, Thank you for taking the time to leave such a great review! I am so pleased to hear that you found our service and the crew helpful and efficient. We wish you all the best in your new home! Best wishes Rachael

Betygsatt 5 av 5 stjärnor

Everyone did a good job

The packers did a very good job and when the van turned up the following day, the crew were most helpful.

4 augusti 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thank you for your 5 star review! I will pass on your comments to the crew. Best wishes, Rachael.

Betygsatt 5 av 5 stjärnor

Good Removals Service

Removals van arrived on time, friendly team, very helpful, transported all our stuff carefully and safely and made sure it was unloaded into the right rooms. The price was competitive as well, good value.
I would use Hackworthy & Sons again and can recommend this company.

10 augusti 2022
Logotyp för Hackworthy & Sons Ltd

Svar från Hackworthy & Sons Ltd

Thank you for taking the time to leave us a review. I am pleased that all went smoothly with your move. It is always good to hear that customers would recommend us! Best wishes, Rachael

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