Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... Se mer
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... Se mer
I ordered some cold chain pet food online and to make the minimum order I bought more than my freezer could hold and the local store was more than happy for me to do a partial pick up and when I retur... Se mer
Företagsinformation
Om Habitat - Home To Pet Supplies
Skrivet av företaget
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Skrivet av företaget
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Kontaktuppgifter
4,7
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 9 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fast check out and despatched…
Super fast check out and despatched same day. Great price
16 januari 2026
Super quick delivery and pricing is…
Super quick delivery and pricing is always great!
13 februari 2026
great product and price and quick…
great product and price and quick delivery
19 februari 2026
Omdöme utan inbjudan
The staff at North melbourne are…
The staff at North melbourne are fantastic. I appreciate their knowledge and advise and they are lovely to speak to. Service is really fantastic
11 februari 2026
I got a short shelf life item with a…
I got a short shelf life item with a half price discount, which I didnt expect at all. I called them and explained I want to exchange it to a longer shelf life one instead of discount. I gave all my information including order number and my contact, but none of staff has reached out to me. I havent opened the bag and now it's almost expired. I work day time only so cant really call to the team again, so did I via e-mail but still havent heard anything.
20 februari 2026
Omdöme utan inbjudan
My click and collect order was so fast…
My click and collect order was so fast and easy.
10 februari 2026
all round good service
Very good range of products that suits our needs, easy online ordering and quick delivery.
12 januari 2026
Please accept complaints gracefully.we will not return but will advise others of your sevice
Was very disappointed and upset with dog grooming standard and cost for my labradoodle at chirnside park.Obviously no experience with the requirements for this breed.WILL NOT RETURN.
12 februari 2026
Omdöme utan inbjudan
Svar från Habitat - Home To Pet Supplies
Hi Alan,
You may want to check your records as this is defiantly the first Full Groom. It also seems on your first visit that we had to charge extra time and a matted coat surcharge due to condition of your dogs coat.
Second visit was also a spot shave due to matted coat.
I have the history records and photos if you would like me to email them through to you? I'm not trying to argue with you, I'm just trying to avoid false information being posted as a review for our business.
Our groomer has also taken the time to help educate you on how to maintain your dogs coat inbetween grooms to avoid your dog needing to be shaved and incur extra costs.
Hi Alan, We have spoken to the Grooming Salon at Chirnside Park. They have notes and photos of your dog before and during the groom, noting that your dog had pelting (a severe, solid, carpet-like matting of the undercoat that tightly adheres to the skin)
Your dog had previously only ever had a tidy up with us and not been fully groomed.
We would be more than happy to share the images showing the condition that your dog was in before being groomed.
Our groomer noted that your wife left with more education around maintenance between grooms and seemed pleased with the groom. You were also noted priort to starting the groom that the finished result will be short due to the condition of your dogs coat.
I
Very poor customer service
Very poor customer service. The manager was rude and did not want help us. Person on the counter was good. Will not be going back.
21 februari 2026
Omdöme utan inbjudan
Professional
There was a very quick response to my purchase for which I was very appreciative.
5 februari 2026
Amazing shop/people
Thank you for sending my
Delivery they are so well played and my rabbit loves this place this a place l get her flea treatment and treats thank you so much
15 februari 2026
Omdöme utan inbjudan
Love the new store in Brunswick east ……
Love the new store in Brunswick east … don’t have to get delivery now can click & collect it’s so good 😊
31 januari 2026
An easy site to navigate and found what…
An easy site to navigate and found what I wanted to buy very easily. The variety of the particular brand I was looking for was very good and the Habitat prices are the best I have found. All in all a satisfying experience. Delivery was super quick which the four woofers were happy about as their favourite treats were in the box. Tail wags all round
2 januari 2026
Always a pleasure to deal with this seller.
Always a pleasure to deal with this seller. Great range of products at competitive prices. Love the specials! Easy to order, fast shipping.
27 januari 2026
It was fast but however one of my items…
It was fast but however one of my items arrived with a damaged packaging.
2 februari 2026
Omdöme utan inbjudan
Great business to deal with.
The website was easy to use with competitive prices. Great communication from seller. Item arrived quickly.
26 januari 2026
We had a misunderstanding
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me.
Sorry guys, and thanks heaps.
I'll definitely begin doing regular business with you.
The freeze dry chicken i bought had all the requirements for my Maine coon, and she loves them like you wouldn't believe. Just hearing me opening the packet drives her nuts...😆
3 februari 2026
Omdöme utan inbjudan
No email .... No order!
It's very simple and I've said it before: Why on earth do I have to show my email for Click & Collect?
I have my Driver's License with a Photograph which proves who I am. I have the Card I used to pay for the order but, Nope .... that's not good enough. I have to have the email.
It makes me wonder how many 75 year olds are going to fake a drivers license to get a $50 box of dog biscuits????
27 december 2025
Good sale prices
Good sale prices, easy smooth online transactions and pick up. Recommended
26 december 2025
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