Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Completely rubbish. Tried to sell a bike carrier and was blocked by gumtree saying “it was an inappropriate item” WHAT ARE YOU TALKING ABOUT? I have now deleted this app after trying numerous times to... Se mer

Betygsatt 2 av 5 stjärnor

We were trying to rent a 1 bed cottage in kirriemuir, we had deposit rent references, and the chap choose to ignore us totally. Like our money was nt good enough hes listed as D his name is Darko. The... Se mer

Betygsatt 1 av 5 stjärnor

Despite being in Northern Ireland Gumtree very kindly return searches for stuff in Scotland. This makes the site practically unusable having to sift through items that aren't even in this country! H... Se mer

Betygsatt 2 av 5 stjärnor

Not bad if you’re a buyer, but trying to sell stuff is a nightmare. Constant “is your item still for sale” messages from people who never reply when you tell them, or worse still, people who negotia... Se mer

Företagsinformation


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

1 star is way too generous….

1 star is way too generous….

I posted 3 times in the past week… 2 times they removed it within 2 minutes after posting , 1 time they removed after 24 hours after posting… all 3 times saying add its not in the right category or something like that…. I post add with them for 15 years I know what i am doing !!!
They charge all 3 times and no refund whatsoever
They don’t care…. They take your money and don’t give a s…..
Appalling behaviour

18 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Completely rubbish

Completely rubbish. Tried to sell a bike carrier and was blocked by gumtree saying “it was an inappropriate item” WHAT ARE YOU TALKING ABOUT? I have now deleted this app after trying numerous times to post other items without success. A total waste of time 😩

4 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Gumtree useless

The upgraded version of the Gumtree app no longer shows notifications for new listings for saved searches and I never receive any notifications for messages so I have to check the app or my emails repeatedly. I have used Gumtree since 2012 but no longer will I be wasting my time! It seems that the app could not have been rigorously tested

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Want something in Northern Ireland, try Scotland!

Despite being in Northern Ireland Gumtree very kindly return searches for stuff in Scotland. This makes the site practically unusable having to sift through items that aren't even in this country! Have reported this before but just get blah, blah, blah from customer service.

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the worst place to sell & the…

This is the worst place to sell & the worst company to deal with i have been registered with Gumtree for over 12 years not anymore its a joke now can not speck with anyone about my account also have sent emails / messages to there ceo Mr Harper with no response at all please dont bother with Gumtree when there is better places to sell your unwanted items.

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Take your money. Don't post the advert and then ignore your email and don't refund

As an employer looking to recruit employee I paid £18 to list the job I was advertising. Gumtree didn't hesitate to take the payment. But the job never got listed. Instead I just have a screen that says my listing is in a queue. It has been that way for some time now. I have even emailed gumtree multiple times telling them to refund my money. But they have never replied. Dont pay to advertise on gumtree. It's a complete scam

12 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Listed kittens forsale and ended up…

Listed kittens forsale and ended up paying £21 for the advert, it was reported maliciously and taken down. Tried to explain it was a malicious report and gumtree said they don't get involved with buy/seller disputes. Resisted the advert, they deleted and kept another £21. Absolute scam and can't contact anyone and can't get refunds. £42 lost and still no advert. Wouldn't use again

8 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Impossible to delete someone’s account. No customer service.

I have been scammed a few times as a results of my ads. People writing nonsense and having to block them.
Once I reached the limit, I decided to delete (not simply deactivate) my gumtree account. That’s when issues arose. Nobody replies. They simply blackmail you. At a certain point I receive a reply from gumtree and felt finally relieved till I read the content: they were talking about a certain pet ads policy and the non compliance of my ads. I am not quite sure what they were talking about as I never had any pet nor advertised any. So I got back to them and said that I need my account to be deleted as I am honestly fed up of having to deal with random people messaging me about my kitchen ware / garden ads. No reply. And the chat simply is never available. A scam. I will copy the ombudsman for consumers on this as I am not too sure it’s legal to keep someone locked on a website when they clearly ask several times to delete their account. Very bad experience.

1 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Takes no action on fraudulent car ads

Spotted a seller who was selling her car without any mention that it was an insurance write off. Met the seller who blatantly lied to us about the car, wouldnt show their id (driving license) or receipt of purchase.
Reported to Gumtree with full evidence several times, but the ad is still there.

22 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not sure what's happened with Gumtree…

Not sure what's happened with Gumtree but it's gotten awful.
Any adds I put up get automatically removed so it's unusable. I once paid for an add that was automatically removed too. I can't see any reason why they would have been. Id stick to Facebook marketplace where it's free and less nonsense making it difficult to do what the website is actually for.

23 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ad is removed and cannot find reason!

My ad is removed and i cannot find the reason, apparantly they email the reason which is a lie.....All they do is keep referring me to " General Posting Policies article." which is nonsense as it doesn't specify the reason my ad is removed.

20 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wow! I can see why Gumtree has such negative reviews.

Wow! I can see why Gumtree has such negative reviews. had an appalling experience with Buhle from customer "service" who couldn't give a monkeys about helping. Glitch on their website, unable to message people, sent screen shots. no interest in helping me to solve it.

22 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ridiculous system rules in place!

Ridiculous system rules in place!
I've used gumtree for years, most recent previous usage was about 1 year ago.
Went to place two ads today, and found they didn't appear.
When I eventually found out how to track them found I'd breached "posting rules"
Having contacted their chat service, found that I hadn't so much breached posting rules, but that I was blocked as I hadn't used them recently (obviously 1 year is too long to remain inactive!)
Nothing in "My Account" advised that I was blocked, so it seems just an arbitrary process with no warning to existing users that they are blocked now.
Although blocks are now removed, have to wait a further 48 hours before I can try to post ads again
What a sorry state of affairs, they are happy to block you without warning, but still happy to email you regularly reminding you to use them,

21 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve used gumtree before with no issue…

I’ve used gumtree before with no issue but eventually tried to put 2 adds both paid and they removed them after 5 minutes saying it violated guidelines , they did not in any way , worse is they haven’t refunded the money at all !!!! It’s shocking I’m doing a card reverse .

17 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer