In my opinion The Guitar Fabric makes one of the best DIY guitar kits. It’s definitely worth paying a little bit more for a quality product. Customer service is great too and overall I couldn’t be m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There was an urgent need to obtain some DIY guitar components but it was sold out at the store. Eloane and the team made every effort possible to ensure i obtained the items soonest possible. In addit... Se mer
Ordered on March 2 , still not received anything. Contacted info at Guitar Fabric who said they would let me know five days ago and sadly no reply ,no contact, and the tracking is useless. Updated... Se mer
Företaget har svarat
Très beau kit de guitare bien fabriqué avec très peu de bavure de perçage en partie non visible, rien en partie visible, le bois est magnifique. (érable coti pour le placage et corps acajou). Pour l'... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!
Kontaktuppgifter
64 Nile Street, N1 7SR, London, Storbritannien
- +447904470746
- info@theguitarfabrik.com
- guitarkitfabric.com
4,4
Utmärkt
364 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Je n'ai pas pu acheter les teintes que…
Je n'ai pas pu acheter les teintes que j'avais choisi au départ, pourtant la non disponibilité n'était stipulé, et j'ai du prendre d'autres teintes par défaut qui ne sont pas à la hauteur de mes attentes.
14 oktober 2024
Omdöme utan inbjudan
Was fast looks great what more can you…
Was fast looks great what more can you ask for!
7 oktober 2024
I ordered the Iceman Bass Kit
I ordered the Iceman Bass Kit. Within 10 days it was at my door. From the UK to Michigan, USA. Awesome in itself. It was easy to put together. After a few tweeks, it will be show ready. Good job guys.
19 september 2024
Needs work.
There are a couple of flaws in the kit I purchased. The neck shape at the heel isn't symmetrical. There is also a small dent in the body on the top edge of the top horn.
19 september 2024
its pretty good but there is a distinct…
its pretty good but there is a distinct lack of specific instructions and trouble shooting.
good build quality though
9 september 2024
Super fast delivery to Minnesota U.S.
Received package in a surprising quick matter. The body of the bass is sexy and made from quality wood. I am super happy and excited to start to get this beast put together.
29 augusti 2024
Svar från The Guitar Fabrik
Enjoy your guitar bass build and we really look forward to seeing how the bass kit is built! Kind regards,
The Guitar Fabric modello Gibson Explorer Style
Il kit arriva in una scatola di cartone che non è proprio il massimo, se fosse caduta durante il trasporto si sarebbe potuto rompere qualcosa.
Il body ha una parte non ben sagomata, il pickguard è troppo grande e non si adatta al corpo, le meccaniche non tengono a lungo l'accordatura.
Qualità dei legni ottima ,pick up, ponte e ferma corde non sono niente male.
Il prezzo del kit è troppo elevato visto i problemi riscontrati.
A meno che i prezzi non scendano intorno ai 100/120 euro non consiglio l'acquisto di questi kit.
22 augusti 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Grazie per aver condiviso la sua esperienza.
Ci dispiace leggere le difficoltà riscontrate e avremmo voluto poterle offrire un supporto più diretto. Purtroppo, non avendo ricevuto riscontro alla nostra richiesta di dettagli dell’ordine tramite Trustpilot, e non trovando alcun ordine associato al nome indicato nei nostri sistemi, non ci è stato possibile verificare il caso né intervenire in modo concreto.
Per quanto riguarda le sue osservazioni: la qualità dei legni è uno dei punti centrali dei nostri kit, così come l’elettronica di base, pensata come una piattaforma solida per eventuali upgrades. Alcuni componenti, come le meccaniche o il pickguard, possono richiedere piccoli aggiustamenti durante l’assemblaggio, come avviene comunemente nei kit DIY.
Siamo sinceramente dispiaciuti che il rapport qualité/prix non abbia soddisfatto le sue aspettative. Quando viene segnalato un problema reale, lo prendiamo sempre seriamente e lavoriamo per trovare una soluzione con il cliente.
Rimaniamo comunque a disposizione: se desidera riprendere contatto fornendoci i dettagli dell’ordine, saremo lieti di verificare la situazione e assisterla nel miglior modo possibile.
Easy ordering and fast shipping
7 augusti 2024
Svar från The Guitar Fabrik
Thank you for your time take on the review. Please do not hesitate to let us know how it goes with the build, and if there is anything else needed from us!
Friendly + professional + good quality
I have build a few guitars and wanted to build a bass guitar. The kit quality from The Guitar Fabric is outstanding. I really enjoy working with the ash wood body. The Canadian maple neck was just finished with oil and looks beautiful. The hardware is decent quality and there is no need for soldering. Overall a very good package and I will definitely recommend them. Thanks for all your help.
11 augusti 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Thank you so much for your great feedback and we are very pleased to hear that you had an excellent experience with our product and service. We look forward to hearing from your progress of the guitar build and the result! Kind regards,
All good
Items arrived next day and all good. Can’t review the dyes as I haven’t used them yet but excellent service from these guys.
9 augusti 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Thank you for your great review and if you have any further questions, please do let us know!
So far ...
So far everything has been spectacular. Will be starting the project in a few days. I'll get back to you on how things turn out.
30 juli 2024
Svar från The Guitar Fabrik
Thank you for your great feedback, and please do keep us updated with the progress of your guitar build!
Super rapide commander le lundi matin
Super rapide commander le lundi matin , reçu le lendemain matin!
5 augusti 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Merci pour votre avis tres positif. N'hesitez pas a nous contacter si vous avez encore des questions! A tres bientot !
Svar från The Guitar Fabrik
Merci pour votre excellent avis sur nos produits et notre service, a bientot !
Well described product
Well described product
Easy purchase
Quick freight info
Hasn’t arrived yet but have all information needed to track the package
Overall a good experience
20 juli 2024
Svar från The Guitar Fabrik
Thank you for your positive feedback on your experience with us. If you need any further assistance, please do not hesitate. And we hope you enjoy the build!
Varnish Clear Gloss Nitro Spray, 400mL
I have used The Guitar Fabric before, quick return - good Clear Gloss Nitro Spray, excellent finish, recommended.
4 juli 2024
Svar från The Guitar Fabrik
Thank you so much for your positive review! We’re happy to hear that you had a great experience with our Clear Gloss Nitro Spray and that you’re satisfied with the finish. If you need any further assistance or have any more feedback, feel free to reach out. We look forward to serving you again!
Svar från The Guitar Fabrik
Thank you for the fantastic review! We’re delighted to hear that you’re impressed with our products and service. If you need anything else or have more feedback, don’t hesitate to reach out.
Kind regards,
Un très beau kit
Commande passée le mardi après midi, et reçue le jeudi, vraiment top! Le tout bien emballé et protégé (ils ne lésinent pas sur le papier bulle). Le kit commandé (Rickenbacker gaucher) est superbe, les bois semblent de belle qualité, la table est massive (non non ce n'est pas du contre plaqué). Le manche est de belle facture. Les mécaniques semblent un peu cheap, nous verrons à l'usage pour un changement si besoin. Jusque là, je recommande!
20 juni 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Merci beaucoup pour votre avis positif ! Nous sommes ravis d'apprendre que vous êtes satisfait de la rapidité de la livraison et de la qualité de l’emballage. C’est génial que le kit vous plaise et que les bois et la table répondent à vos attentes.
Nous notons également votre remarque sur les mécaniques et apprécierons vos retours après utilisation. Votre recommandation est très précieuse pour nous !
Si vous avez d’autres questions ou besoins, n’hésitez pas à nous contacter. À bientôt !
Had problems with the wiring
Had problems with the wiring. Have built over 20 guitars so know what should be what. Problem with the wiring on this kit. Dutifully followed all instructions from their support person. Wiring is faulty. I should not have to go so far as to re-solder parts to correct problems. Now being ignored.
15 juni 2024
Omdöme utan inbjudan
Svar från The Guitar Fabrik
Thank you for your feedback. We’re sorry to hear about the issues with the wiring on your kit. However, we’re unable to find any details under your name to verify if you made a purchase with us.
We’ve previously reached out via Trustpilot requesting more information about your order, but we haven’t received a response. Could you please provide your order number or any additional details so we can look into this matter further? This information is crucial for us to assist you effectively and work towards a resolution. Our email address is: info@guitarkitfabric.com
Thank you and awaiting your reply!
Alles supi 😀
10 juni 2024
Svar från The Guitar Fabrik
Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass alles zu Ihrer Zufriedenheit ist.
Wenn Sie noch Fragen haben oder weitere Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Bis zum nächsten Mal!
The website is honestly catastrophic but I love the customer support
The website is honestly catastrophic. The design, the information. Examples: the payment info (bank transfer) is not sufficient for someone from another country. My card was declined for no apparent reason. I didn't really receive a lot of information about my package, I needed to track it myself (usually I will receive info that it is on its way and will be delivered on a certain date). However, your customer support is top notch. Really awesome people, knowledgeable, friendly, professional, super quick to answer with comprehensive updates. Love them, please give them my best :))
13 juni 2024
Svar från The Guitar Fabrik
Hi, Agnieszka
Thank you so much for your feedback. We’re genuinely sorry to hear about the issues you experienced with our website, payment information, and package tracking. Your insights are invaluable, and we’re actively working on improving these aspects to enhance your experience.
On a positive note, we’re pleased to hear that our customer support team made a positive impression on you. I’ll be sure to pass along your kind words to them—they’ll be delighted to hear it!
If you have any other concerns or need further assistance, please don’t hesitate to reach out.
Kind regards.
Detta är Trustpilot
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