Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... Se mer
Företaget har svarat
I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... Se mer
I was so impressed with the service from Grove Ear Clinic. From my initial enquiry, which was answered extremely quickly by Rachael, to the appointment with Luky - on a bank holiday Monday, no less.... Se mer
The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... Se mer
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
77 Newmarket Road, NR2 2HW, Norwich, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Covenient appointment, close to home, no waiting. Appointment carried out in smart, comfortable & private room in the medical practice.
Highly recommend.
My son’s consultation with Nikki was superb. My son has autism and she was fantastic explaining every step of the wax removal process to him. We have had many experiences with healthcare professionals over the years, and she was the best in interacting with him.
Customer care was amazing. Nikki took her time to discuss my ear issues which I was able to convey back to my own doctor. I definitely wouldn't hesitate to recommend the clinic to others.
Nikki, the practitioner, was very professional and thorough - taking me through every step of the procedure. When it came to the procedure itself - she was extremely careful and again explained every step. The environment is very comfortable and calming. All in all a five star service.
First class service in a professional set up. Thanks

Svar från Grove Ear Clinic
I went to this appointment with trepidation as never had an ear procedure before, Nikki put me at ease by explaining the process, and I found it to be simple and painless.
Thank you.

Svar från Grove Ear Clinic
I received a very professional welcome from Nikki at the Grove Ear Clinic based at the Fakenham Medical Practice today . Although the outcome was not what I had hoped for a very clear and detailed explanation was given to me and advice for me to have further investigations regarding my hearing .

Svar från Grove Ear Clinic
The session I had with Nicola was very good, she was very patient and talked me through each step… I would definitely recommend Grove ear clinic to family and friends.

Svar från Grove Ear Clinic
I had a compacted ear wax problem which was not cleared at another clinic. Nikki cleared the problem with suction and tweezers- hearing restored.

Svar från Grove Ear Clinic
I did not have to wait long to get an appointment, which was a relief as I was in discomfort. The appointment was on time, Nikki kept me informed throughout the appointment about what she was doing. At the end of the appointment explained next steps very clearly and followed this up with an email. Very impressed and happy with the service.

Svar från Grove Ear Clinic
Appointment on time, friendly staff sorted issue quickly, price reasonable

Svar från Grove Ear Clinic
The lady who examined my ears made me feel quite at ease
Explaining in turn what she was doing to do also very pleasant and good at her job

Svar från Grove Ear Clinic
The booking system was very easy use and the clinician I met was very informative throughout the appointment.

Svar från Grove Ear Clinic
Great experience. Nikki was very knowledgeable and put me at ease for the appointment.
I did not have to wait long to be given an available appointment, and my earwax removal session started at precisely the agreed time. Nikki carried out the procedure in a very competent and professional way, and her friendly and reassuring manner made me feel comfortable throughout. I will certainly go to this ear clinic again, the best out of many such places I have visited. Thoroughly recommended.
Very professional and friendly service. Nikki ensured I was aware of every step of the process and my ears are now a lot better - Thank-you.
With historic ear problems , the Clinic was very responsive to my initial concerns and made me feel a lot more comfortable with the process . I was also provided with a very helpful follow on email to pass to my GP
Excellent service, Nikki explained everything before starting, was really professional and thorough wouldn’t hesitate to recommend.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.