very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... Se mer
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We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... Se mer
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I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone. Everyone I spoke to... Se mer
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Företagsinformation
Om GroundGuards
Skrivet av företaget
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Kontaktuppgifter
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, Storbritannien
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4,7
Utmärkt
170 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered and arrived next day
Ordered and arrived next day, great service as always, thank you Ground Guards team!
12 februari 2025
Svar från GroundGuards
Thank you for your support! We're glad we could get your order to you so quickly. Always a pleasure to help, and we appreciate your kind words!
Best,
Mike - Marketing Manager
Excellent service with the installation…
Excellent service with the installation of circa 300 matts, working well for us. Operatives fast efficient and worked safely to undertake a tricky installation. Well done, hopefully the removal shall run so smoothly 👍
5 februari 2025
Omdöme utan inbjudan
Svar från GroundGuards
Thanks for your great review, Paul! It’s great to hear the mats worked well for you and that the installation went smoothly. The ground conditions meant doubling up in some areas, but we’re glad our solution did the job. Really appreciate your feedback, and we look forward to working with you again!
Best,
Mike - Marketing Manager
Great communication throughout the hire
Great communication throughout the hire period. Site visit was undertaken to highlight potential constraints ahead of mobilisation. Deliveries and installation was well coordinated
31 januari 2025
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your review! We’re happy to hear you had a smooth hire experience. If you ever need support for future projects, we’re here to help.
Best,
Mike - Marketing Manager
great product
great product, staff very helpful and knowledgeable with all the products they stock.
17 januari 2025
Svar från GroundGuards
Thanks so much for your review! It’s great to hear you’re happy with the product and found our team helpful. Please let us know if there's anything else we can help you with in future.
Best,
Mike - Marketing Manager
Svar från GroundGuards
Thanks for the great review! It’s good to hear everything went smoothly, and you’re happy with the product. If there’s anything else you need, just let us know – we’re here to help!
Best,
Mike - Marketing Manager
Great communication
Great communication, fast delivery and very helpful with amendments when needed
10 januari 2025
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your feedback! We're happy to hear you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Great to deal with
Great to deal with, Prompt replies and product has done exactly what they said it would.
26 december 2024
Svar från GroundGuards
Thanks so much for your feedback! We’re really pleased the product delivered as expected. Looking forward to helping you again in the future!
Best,
Mike - Marketing Manager
5 Stars
Great communication
On time and the quality of work was excellent.
Our company will hire them again.
19 december 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thanks for your feedback! Glad we could deliver what you needed - looking forward to working with you again.
Best,
Mike - Marketing Manager
Excellent Service
Very proactive with site issues resulting in minimal delays on site..
28 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your kind feedback! We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Brilliant product made the job…
Brilliant product made the job possible.
From initial consultation to delivery the team at ground guards were great. We have deployed them on a badly waterlogged site and access to and from the area is excellent. A great product and easy to deploy.
3 december 2024
Svar från GroundGuards
Thank you so much for your feedback! We're really glad the mats worked so well for your site and that the team could help make things run smoothly. Feel free to reach out if there’s anything else we can help you with.
Best,
Mike - Marketing Manager
You 100% get what you pay for
You 100% get what you pay for
Everyone is helpful, working towards the agenda of the customer. Very good service
2 december 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thanks for the great review! We’re so glad you had a positive experience with our team. Looking forward to working with you again!
Best,
Mike - Marketing Manager
Installed track matting recently for OCU
Installed track matting recently for OCU on a project we have near Thirsk, North Yorks. Team worked with short notice to install matting under a lane closure at night. Great work by the install team and planning team.
27 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your feedback! We’re glad our team could deliver efficiently under tight timelines. If you have any photos of the project, we’d love to see them—please send them to marketing@ground-guards.co.uk. We look forward to working with you again!
Best,
Mike - Marketing Manager
great experience
3 december 2024
Svar från GroundGuards
Thank you for your feedback! We're glad you had a great experience and look forward to helping you again.
Best,
Mike - Marketing Manager
Excellent service
The team at GroundGuards were excellent. They jumped on a job last minute and delivered perfectly. Very efficient and great communication. Would recommend and will definitely use again.
9 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for the lovely feedback! We’re glad we could help out at short notice and deliver what you needed. It’s great to hear you’d recommend us, and we’re looking forward to working with you again!
Best,
Mike - Marketing Manager
Very efficient
The team at GroundGuard have been very efficient. Stuart arranged a quotation very quickly and booked us in for a site visit and installation at short notice. The installation was quick and efficient, Arthur and his co-worker were on site, worked quickly and safely. The Xtrememats are for a site compound area for the next few months, they look like they will withstand the test of time.
29 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your great feedback! We're delighted Stuart, Arthur, and the team provided quick and efficient service for your site compound setup. It's fantastic to hear you're impressed with the XtremeMats' durability already.
We’d love to see the mats in action! If you'd like to share any pictures of your compound area, feel free to send them over to marketing@ground-guards.co.uk. Your experience could help others see the benefits of XtremeMat too.
Best,
Mike - Marketing Manager
The wrong stillages were sent but this…
The wrong stillages were sent but this was rectified, no questions asked very quickly and at no extra cost.
Great service.
6 november 2024
Svar från GroundGuards
Thank you for your understanding! We're glad we could resolve the issue quickly and to your satisfaction. Your feedback means a lot to us, and we look forward to working with you again in future.
Best,
Mike - Marketing Manager
Good all round service
Very quick response to initial enquiry, informative site survey meeting followed by impressive installation. All completed to agreed programme - even managed to install additional sections in the same visit.
19 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you! We're glad we could deliver a quick response, a helpful survey, and an efficient installation. We look forward to working with you again in future.
Best,
Mike - Marketing Manager
Xtreme Mats
Xtreme Mats delivered in the quality as expected. On time deliveries with smooth install by the installation team.
18 november 2024
Omdöme utan inbjudan
Svar från GroundGuards
Thank you for your kind words! We're thrilled to hear you were pleased with the quality, timely delivery, and smooth installation of our Xtreme Mats.
Best,
Mike - Marketing Manager
Svar från GroundGuards
Thanks for your review! We're really glad to hear you were happy with our service and delivery. Hope to work with you again soon!
Best,
Mike - Marketing Manager
Good company
Good company, well organised and if there is a supply problem ( as we had) will help and find a work around.
Would recommend to anyone, very happy.
6 november 2024
Svar från GroundGuards
Thank you for your review! We’re so glad we could help find a solution for you. Your recommendation means a lot to us, and it’s great to hear you’re happy with our service. If there’s anything else we can do, just let us know!
Best,
Mike - Marketing Manager
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