Support issues
Tried reaching out to support a couple of times and didn’t get any clear response. Just kept waiting without any real update.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Tried reaching out to support a couple of times and didn’t get any clear response. Just kept waiting without any real update.
Wasn’t fully comfortable using this site. It looks fine at first, but something feels off the longer you stay on it. Hard to trust it completely.
I keep receiving unsolicited calls asking me to invest in things I know nothing about. It’s extremely frustrating, and the calls are always vague and unprofessional. I’ve asked them to stop multiple times, but they keep coming. It’s honestly just a waste of time.
I'm very disappointed... How many more requests do I have to submit to customer support for them to review my request? I've contacted them several times with questions, but I still haven't received a response. This has wasted my time and caused further inconvenience. I hope the company will resolve my issue!!
The format itself raises questions. It works, but the process feels outdated and uncomfortable. There's a constant feeling that you're doing something wrong or might make a mistake. I'd like a more modern, transparent method that avoids unnecessary steps and stress. It might be fine for a one-off, but not on a regular basis.
The platform works in general, but using it isn’t always comfortable. Page loading feels slow at times, and the interface looks outdated compared to similar services. Navigation can also be confusing in certain sections, which makes simple actions take longer than they should.It’s not unusable, but the experience requires more patience. With improvements to speed, design, and overall usability, the platform could become much more pleasant to work with.
I was alarmed by the requirement to make payments via remote access to a computer. This format seems unsafe and unacceptable. I'm not prepared to hand over access to my device for payment, so I decided not to continue the conversation.
I tried to contact support at the phone number listed on the website, but the line was not working. Calls either didn’t go through or were immediately disconnected. This wasn't very pleasant, especially when you need quick clarification or assistance. A working phone line is basic for customer communication, and its absence makes support feel unreliable.
I faced a lack of support and generally poor experience with GRL books. I got no reply to my messages, and my calls were not returned. If the provided contact details do not work, I will be forced to open a charge back to get my money back, so you can choose to avoid this by finally replying.
I have a reasonable right to believe that this website is in cahoots and allows money laundering to happen under the ruse of a reputable company. My payment to a crypto exchange to unlock my frozen wallet ended up with them. But this company appears to sell some useless learning books. They refused to refund my payment and are uncaring about their company being used for scam.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.