Ed was super quick getting back to me about lead times and availability on a machine I wanted. Not to mention Ed helped apply a discount to my order, turns out there was a promotion on the sorter I wa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
GreenThumb is the new beez neez go to 1 stop shop. Ive used them for small and large orders there customer service is beyond good, they will do anything possible to help you, trust me i know. I use t... Se mer
I ordered a Harvest Right freeze dryer through Green Thumb. Ed contacted me letting me know there was a two week wait period. It was actually 3 weeks when I called to find out if it was shippe... Se mer
I recently outfitted my R&D grow facility with products from Green Thumb Depot. Elliott was amazing to work with. He was able to help me out with Lights, Dehumidifiers, Fans, Rolling Benches, Tro... Se mer
Företagsinformation
Skrivet av företaget
Green Thumb Depot is your go to source for everything hydroponics and growing. We sell everything you'll ever need to start your growing operation whether its a personal garden with the goal of generating free daily salads or a commercial grow operation where the goal is to make money from your cultivated vegetation, we're here to help.
Kontaktuppgifter
191 RAINBOW DRIVE, Suite 9130, 77399, Livingston, USA
- (833) 416-0375
- info@greenthumbdepot.com
- greenthumbdepot.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought a harvest right freeze dryer…
I bought a harvest right freeze dryer from Edouard Barchini and couldn't be more pleased. Excited to freeze dry some cherries and peaches. Arrived in timely fashion.
Great prices and fantastic customer service
Great prices and fantastic customer service. Camille was extremely helpful with a warranty claim on a product I bought through them! I will definitely shop at Green Thumb Depot again.
Fantastic
Great prices, fantastic customer service, and mind blowing shipping! Incredible. Will be using again and telling anyone in need.
Such a great easy experience ordering…
Such a great easy experience ordering with Camille. She was professional and reached out every step of the way! Thank you for offering amazing products and having great customer service!
If I could rate my experience 6 stars I would!
If I could rate 6 stars I would! My representative Edouard B. has been shockingly responsive! Like - oh my god - an actual SERVICE oriented company. He's dug into my odd connectivity issues I've been having - and following up in an AMAZINGLY timey manner. No shit. You'll be impressed! (And the price was also unbeatable, quick shipping...it's all PERFECT). Thank you Ed!!
Me parece bien 8
Customer service was outstanding great…
Customer service was outstanding great people to deal with they understand your needs and they will do their best to fulfill them there is no way I can complain about them because they are the best help out there.
Thanks green thumb depot. I’ll definitely order from them again
The machine is doing just what my…
The machine is doing just what my salesman told it would do (I appreciate you Ed thank you) . The machine is what we need for our new business we’re starting up, soon to be llc and licensed. We are getting a lot of clients wanting our services. Ed I will be needing more of your products, thank you again.
Purchase dry bud trimmer …
Tge sales rep is easy to work with a seamless purchase
Happy as a clam!
My problem was resolved without delay and I would happily use this company without reserve in the future!
Great Customer Service
We ordered an automatic trimmer and the tumbler came in bent. The Green Thumb Depot employee that assisted us was polite, quick to respond, as was able to facilitate a new replacement tumbler being sent to our location without any issues. Great customer service.
Ordered a GrowoniX booster pump through…
Ordered a GrowoniX booster pump through Green Thumb Depot and the experience was smooth from start to finish. Chris kept me updated the whole way, followed up personally when the shipment was delayed, and made sure everything arrived in good shape. The kind of customer service you don’t see often anymore... quick replies, clear info, and follow-through. Highly recommend.
Amazing customer service
Amazing customer service! My water chiller broke, and Chris went above and beyond to get me a replacement. He provided prompt responses, clear follow-ups, and communicated every step of the process until the new unit was delivered. Truly appreciate the professionalism and support!
Very friendly staff and they got things…
Very friendly staff and they got things done fast I’m very impressed!
Trustworthy company
Customer service is outstanding , this will be the first place I go when shopping grow equipment
I delt with Chris
I delt with Chris, and it was fantastic. After I purchased a trimmer I realized it put in older info that I no longer had access too. Chris was able to get that changed quick for me. Luckily he was on point because it shipped out that next morning. Very good experience ordering from here and thank you Chris.
Amazing customer service.
I recently had an outstanding…
I recently had an outstanding experience at Green Thumb Depot that I can’t rave about enough! The staff’s attentiveness is truly top-notch—every team member I interacted with was friendly, knowledgeable, and genuinely invested in helping me find exactly what I needed. When an order from their distributor didn’t ship on time, their customer service team went above and beyond to resolve the issue. They kept me updated every step of the way, offered solutions, and ensured I was completely satisfied. The service was so impressive that it turned a potential frustration into a reason to keep coming back. Green Thumb Depot sets the standard for exceptional customer care—highly recommend!
Hobbyist Background
Coming from a hobbyist background, I had a lot of questions about setting up a new system. I received excellent support from the staff choosing the right products, and they even included a better discount code at checkout. The purchase was smooth and delivery was prompt. Green Thumb Depot has become my new go-to online supplier, and I would recommend them to anyone. Thank you for the wonderful experience, Chris.
Great customer service start to finish
Great customer service start to finish. Never heard of them but placed an order, got great personal easy customer care including email and direct to service phone lines. I thought my order went missing and they assured me they were on it and it arrived a couple days later! 5/5 reccomend.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








