Greeka Omdömen 

139
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We recently used Greeka to arrange our hotels, ferries and shuttles in Athens and on Naxos Island. This was the best decision we could have made because not only did they save us money when compared t... Se mer

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Betygsatt 3 av 5 stjärnor

It would be more efficient if the tour guide only uses one language instead of both English and French throughout the tour. The tourist-class accommodations in Olympia and Delphi were disappoint... Se mer

Betygsatt 4 av 5 stjärnor

We went on the 2-day tour of Delphi and Meteora. The sites of the tour were great but the process of the tour could be improved: - not enough time to see all the ruins especially in Dephi, Temple o... Se mer

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Betygsatt 5 av 5 stjärnor

We booked our ferries in a recent island hopping trip through Greeka which was simple to plan our itinerary and buy all tickets in one go. Really clear info on how to get online or paper tickets, fill... Se mer

Företaget har svarat

Företagsinformation

  1. Resebyrå

Informationen kommer från olika externa källor

Guide to Greece & the Greek Islands on www.greeka.com


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

139 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(139)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The best car rental experience I have

The best car rental experience I have. Great price and good service and an excellent car. The only issue is it took me awhile to learn how to use their website and book a car successfully. I’ll try out other service they offer in the future

9 maj 2022
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you!

Betygsatt 3 av 5 stjärnor

Bad Info, Do not allow non-EU licenses, decent customer service.

The two main issues I had with this service: First, my reservation receipt said I would be met at the airport by someone holding a sign with my name. After waiting a while I finally called, at which time I was told to walk to their office. It was not far from the airport, but could be inconvenient for anyone who has a lot of baggage to haul. Also, it would have been nice to know this from the beginning. Second although I was able to reserve/pay for a car, I was not able to drive it due to the fact that my drivers license was not issued from an EU country. Luckily my partner had the right kind of license, however it would have been a huge problem if neither of us did. This information is quite important for the company to be up front about. On a positive note, we were very grateful when an employee offered to give us a lift to the airport, since it was raining on the day we returned the car.

28 april 2022
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Hello,

Thank you for your feedback. It is very helpful in order to improve our services.

We assume that your booking is 393662 for a car rental in Corfu. We would like to inform you that we contacted the agency and indeed, they informed us that they have recently opened a new office at the airport exit and therefore they no longer wait for the customers at the airport exit as it is within a walking distance. We have of course updated our instructions accordingly already.

Now, as far as the Non EU licenses are concerned, please kindly note that this was clearly noted on your voucher:
International driver’s license is OBLIGATORY for non-EU driver’s license holders.

We are sorry that you seem to have missed this important information.

We always remain at your disposal for any further information you may need.

Betygsatt 2 av 5 stjärnor

Wrong boat

The boat we signed up for was not running and we heard that it had not been running for a while. We almost missed the boat because of unclear instructions and it didn't go to one of the places we were supposed to

20 november 2021
Logotyp för Greeka

Svar från Greeka

Thank you for your time to write this review, as our goal is to always improve it is always greatly appreciated to hear from our customers.

Your review came as a surprise to us as you have not contacted us about for any complaint you might had on the day of the tour, as we can see you have made a booking with us for the "Cruise around the island by Delfini" in Zakynthos for the 24th August 2021 for 4 passengers, in order to check and take any needed action accordingly.

We have therefore contacted our local partner regarding your tour and we have been informed that as per the terms of the tour which are stated on the tour page, when the weather does not permit it, for the safety of the passengers and in order to enjoy the cruise the best way possible the vessel and the schedule might change always keeping the same amount of stops at beaches around the island.
Before departure there is always an announcement on board informing the passengers of the last minute changes due to the weather conditions on the day and the beaches you will visit.
Consequently, since on the day of your tour the winds did not permit for the Delfini to do the scheduled tour, the vessel and the schedule was changed accordingly.

We would also like to inform you that upon confirmation of your tour you were given exact instructions for the departure time, you needed to be there 15 minutes before departure,
and the departure point, which was at the main port of Zakynthos just opposite your hotel.

Betygsatt 4 av 5 stjärnor

The tour was great

The tour was great. We just felt a bit lost when we arrived in the old Fira port cos there was no one from Greeka directly. Good thing I asked the boatman and they referred us to the tourist office where they checked the booking.

30 oktober 2021
Betygsatt 5 av 5 stjärnor

DAY TRIP TO MYCENAE, NAFPLIO AND EPIDAVROS.

I did the 1 day bus trip to Mycenae, Nafplio and Epidavros with a stop for lunch in Mycenae. It was a long day, but well organized and very educational, scenic and with some lovely historical sights. The guide was extremely well informed and it made all the difference to the trip. I would highly recommend.
Thanks.

21 oktober 2021
Betygsatt 5 av 5 stjärnor

Good

Good, solid car, perfect delevery and pick up service.

20 oktober 2021
Logotyp för Greeka

Svar från Greeka

Thank you!

Betygsatt 5 av 5 stjärnor

Tour was amazing

Tour was amazing. Guide was super knowledgeable, friendly and accommodating. My only criticism would be the tourist class hotel in Delphi - room was spacious and view from the balcony was beautiful, but the bathroom and in particular the shower was ridiculously small. Other than that, highly recommend!

11 oktober 2021
Betygsatt 5 av 5 stjärnor

The service was outstanding

The service was outstanding. We were in Greece for the first time and rented cars through Greeka in two locations. Personnel all spoke English (yea!). They answered all questions and the local affiliates who handled the actual cars were accommodating, punctual, and friendly. The one gentleman even gave us a ride to the airport after dropping off the car!!
The car itself was an automatic and like most European aromatics struggled on hills and with acceleration (little pickup). But it got us where we needed to be.

9 oktober 2021
Betygsatt 4 av 5 stjärnor

Cheap, Decent with a little headache.

Greeka was easy to use and the booking confirmed in less then 24hours.
The partner that Greeka worked with in my case was Zante rent a car in Zakynthos. On the voucher and on the website it says CDW and third party insurance included and was surprised that we had to pay 1000Euro deposit in order to take the car. This was never brought to my attention during the inquiry process (ofc maybe it says somewhere in the terms and conditions but the problem is that it was not visible enough for me...). The car was damaged already but engine and air condition worked fine ( we did not had a problem with this ).

Good:
+best price
+car was the type we requested
+they found a car pretty fast

Bad:
- we had to make a deposit of 1000Euro for 150Euro rental (1week)
- there should be more transparency regarding other taxes or temporary deposits or make them more visible so that the final user can see this better.

7 oktober 2021
Logotyp för Greeka

Svar från Greeka

Hello,
Thank you for your feedback. It is appreciated in order to improve our services.
We would like to inform you that it is clearly mentioned in the terms and conditions that you have to read and accept before proceeding to the booking as follows:
Most car rental companies require an additional credit card guarantee of about 300-1200 euros or higher in case of luxury car rental- depending on the pick-up point and the category of the vehicle. A valid credit card in the name of the main driver must be presented as a guarantee for the rental.

We would like to clarify that the exact guarantee amount depends on the car category and on the car rental partner that will accept and handle your booking.

Kindly also note that this amount is not charged on your credit card, it is just kept as an authorized guarantee amount and it is released directly after you have returned the car without additional damage.

Always at your disposal for any further clarification you may need.

Betygsatt 1 av 5 stjärnor

Boat tour around Zakynthos

We booked an island boat tour around Zakynthos via Greeka. On the day of the trip we were sent to a different ship (the infamous pirate ship), which was completely overcrowded. Our original ship was lying at anchor. No explanations, no previous announcements. Very disappointing.

1 oktober 2021
Logotyp för Greeka

Svar från Greeka

Thank you for your feedback!

We would like to inform you that we have contacted the tour provider Cavo Grosso to find out what happened on that day and they explained that due to high winds they transferred you to travel with the Pirate ship for your safety as this is a bigger vessel and less affected by the winds than the vessel you had initially booked.

As this was something decided a few hours before departure they were not able to inform us on time about this change. Moreover we would like to clarify, that as you can see on our booking engine, the cruise around the island by Delfini that you had booked costs 28 euro per person while the same cruise by the Pirate ship costs 35 euro so basically you received an upgrade at no extra cost.

We also asked the tour provider why the Pirate ship was overcrowded on that day and they informed us that the number of passengers traveling on the vessel are always in accordance with the regulations and the legal limit.

Finally we would like to clarify that we are an online agency and not the tour provider offering this tour so we feel that this rating does not concern our services.

Always at your disposal.

Betygsatt 3 av 5 stjärnor

Regular service

Greeka provided only a link to pick up the ferry tickets without even providing the address of the place to pick them up.
I must say it was not very easy to find where to pick them up, because the agency was not at the port.
I must say that it is unacceptable, in 2021, that we cannot have an e-ticket or at least the possibility to have a pdf that we can print, without having to go to an agency and pick up the ticket.
Probably it’s not Greeka’s fault but it’s not normal nowadays.
On the other hand Greeka even provided some info about weather conditions, which was helpful.

24 september 2021
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you for your feedback. It is appreciated.

We are sorry to hear that you found difficulty in finding the central office Possi Travel of Aegeon Pelagos in Karpathos. Kindly notice that on many islands it is normal that there are no addresses with street names and numbers as there are in the cities, this is why we informed you on your booking confirmation about the name of the central office, the region and their telephone number so that you could easily locate it. As we could see on the map it is at seven minutes walking distance from the port of Karpathos.

We totally agree with you that E-tickets should be available and that you should not have to go and pick up your printed tickets before embarkation but regrettably not all the ferry companies in Greece support this yet. Thankfully more and more companies each year offer this solution so we are really positive that soon there will be no need to search for any central office on any island.

We always remain at your disposal for any further information.

Betygsatt 5 av 5 stjärnor

Excellent in every way

Excellent in every way! Car rental was from Athens Airport, excellent value and service.

20 september 2021
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you!

Betygsatt 5 av 5 stjärnor

Book your island hopping with Greeka!

We booked our ferries in a recent island hopping trip through Greeka which was simple to plan our itinerary and buy all tickets in one go. Really clear info on how to get online or paper tickets, fill in covid forms and even a link to track your boat on the day! Sent texts and emails when there was a change to one ferry and when delays due to high winds were expected which I thought was brilliant and one less thing to worry about

15 september 2021
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you so much!

Betygsatt 5 av 5 stjärnor

Greeka.com for vehicle rentals

Have used Greeka.com for vehicle rentals and their prices are very competitive and their suppliers deliver very good recent vehicles that are cleaned and ready to be delivered. Always been, a very positive experience.

15 september 2021
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you very much!

Betygsatt 5 av 5 stjärnor

Perfect experience

Very reliable company. Very reactive customer service when needed. We’ve used it a couple of times and I totally recommend it.

10 september 2021
Omdöme utan inbjudan
Logotyp för Greeka

Svar från Greeka

Thank you so much!

Betygsatt 5 av 5 stjärnor

Easy and great value!

The car rental process was easy and cheap through Greeka. The rental agency they found in Milos, Milos Cars at Adamas 848 01, was a delight to work with.

8 september 2021
Logotyp för Greeka

Svar från Greeka

Thank you!

Betygsatt 4 av 5 stjärnor

We went on the 2-day tour of Delphi and…

We went on the 2-day tour of Delphi and Meteora. The sites of the tour were great but the process of the tour could be improved:
- not enough time to see all the ruins especially in Dephi, Temple of Apollo, we did not even spend 30 minutes and we were hurriedly ushered to another bus to go to Meteora
- driver was driving fast but keeps on braking because the road from Delphi to Meteora is downhill and “zigzagged” that made a lot of people “sick”
- only visited 2 monasteries, not sure why, maybe the monasteries cannot accommodate large group of people, but then again maybe split into smaller groups

18 augusti 2021
Logotyp för Greeka

Svar från Greeka

Thank you for letting us know about your experience.

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