Product received in a timely manner. My installer was impressed with the quality of the product, starting with the packaging. We are very pleased with the fit and operation of our power up/power down... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second orde... Se mer
Företaget har svarat
We’ve purchased a total of seven motorized shades from Graywind in the last two or three years and they’ve been great!! I especially like the option of charging them with a charging cable, but for som... Se mer
Företaget har svarat
The measurements were precise and it works great. This is a completely custom window, it's a half crescent plus another foot or so. They ask for all the right measurements and it fit perfectly.
Företagsinformation
- Fönsterbehandling
- Persiennbutik
- Gardinaffär
- Gardintillverkare och -leverantör
- Dekoration- och inredningsbutik
- Heminredningsaffär
Skrivet av företaget
Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Kontaktuppgifter
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, USA
- (888) 458-0772
- service@graywind.com
- graywind.com
4,6
Utmärkt
42 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
12 februari 2026
Svar från Graywind
Dear Eric,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Quality products backed up great customer service
Good quality products, easy set-up and awesome customer service. The roller and shangri-la blinds I ordered came in perfect and set-up was a breeze. Customer service was very responsive with any questions or help I needed.
23 februari 2026
Svar från Graywind
Dear Tanu,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Very responsive to questions and good…
Very responsive to questions and good quality control. They caught a number of problems that I had created and fixed them before we went forward with a product. The product worked great and still works great in the house. Very happy at the reasonable cost and great product.
2 februari 2026
Svar från Graywind
Dear Julie,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Highly recommend Graywind!
We’ve purchased a total of seven motorized shades from Graywind in the last two or three years and they’ve been great!! I especially like the option of charging them with a charging cable, but for some we had to get a solar panel for charging. Those are newer so I hope they will work effectively. We’ve needed customer support and technical support from Graywind and they are fantastic about responding and resolving issues!! The shades are great quality and look very nice in our home. Also so functional.
10 februari 2026
Svar från Graywind
Dear Darcey,
Thank you so much for your sincere feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Svar från Graywind
Dear,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great experience
Great experience. Nice quality and fit .
I will be purchasing more in the future.
2 april 2026
Svar från Graywind
Dear Gary,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
I decided to order a large quantity of blinds. The people at Graywind were available night/day to answer questions and help expedite the order. Great customer service service.
15 januari 2026
Svar från Graywind
Dear Robin,
Thanks you for your sincere feedback, we are glad to hear that and commit to provide better service.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind team
Quality blinds, good experience
Outdoor remote control blinds came promptly, were easy to install, and work well. I was able to talk with them to confirm measurements. Would buy again
15 januari 2026
Svar från Graywind
Dear Thesse，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Graywind Does It All
Accurate descriptions, timely actions, excellent website, fast response times.
4 mars 2026
Svar från Graywind
Dear RM，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
The blinds were of excellent quality
6 mars 2026
Svar från Graywind
Dear Frances，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer support and able to help…
Great customer support and able to help me out with issues promptly and re-ship the products
31 mars 2026
Svar från Graywind
Dear Dileep,
Thank you for your kind feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind team
Great experience with the team
Great experience with the team! Blinds are very nice and they arrived very quickly. One recommendation is to be sure to let the customer know that the blinds are already programmed. I did not know this and had to reprogram them myself.
27 februari 2026
Svar från Graywind
Dear Fred，
Thanks a lot for your suggestion. We have upgraded the labeling to make it more clear for customers, and this issue will be completely resolved in the future. Thank you again and have a nice day!
Best regards
Graywind team
Love the blinds
Love the blinds, when I had a problem the Customer Service team was quick to respond and resolved my issue just as fast!
27 mars 2026
Svar från Graywind
Dear William，
Thank you so much for your feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind Team
Svar från Graywind
Dear Gail,
Thank you for acknowledging our work. We are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
The product itself is great quality and…
The product itself is great quality and easy to install. I had to reach out for support and that’s where the true wonder of this company came through. Their support is fantastic. I highly recommend the product and the support that Graywind offers
24 mars 2026
Svar från Graywind
Dear Jonathan，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, please contact us freely. Thanks.
Best regards
Graywind team
The blind is working excellently
The blind is working excellently. Also, the customer service has been excellent. I had an issue with understanding the remote. I was given assistance and it worked. There was also a follow up to be sure everything was working properly.
13 mars 2026
Svar från Graywind
Dear Carlton,
Thanks a lot for your sincere feedback, we are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
Prompt replies
13 mars 2026
Svar från Graywind
Dear Gail,
We commit to provide better products and better service. Any more question, please contact us freely. Thanks.
Best regards
Graywind team
The shade is more than I expected
The shade is more than I expected! It is beautiful, it works well and was easy to install!!!
15 mars 2026
Svar från Graywind
Dear Patty,
Glad to hear that, this is real good news!
Any more question, please contact us freely.
Have a nice day!
Best regards
Graywind Team
Great customer service
Great customer service. Answered all questions and made whole experience easy.
12 mars 2026
Svar från Graywind
Dear Matt,
Thanks for your sincere feedback, we commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind Team
Perfect fit
Perfect fit. These blinds and drapes fit and finish are excellent! The solar charger is a nice touch. Love everything about them!
10 mars 2026
Svar från Graywind
Hi Michael,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.