Staff was very helpful. Very responsive to emails. Price for item was less than others w/faster delivery time
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Grayson Luxury offered an executive desk I had wanted to purchase for a price lower than others. However, I needed an inside home delivery through a narrow door. Michelle in Support took care of all... Se mer
I was having a few issues with order where some items were back ordered but I need it now since I had nothing to use at my new place. After speaking to the customer service rep for assistance the supe... Se mer
The design specialist Mora was outstanding. She followed through very quickly and she conveyed exactly what she said she would do. I’m still waiting for more information but I have confidence in her... Se mer
Företagsinformation
Skrivet av företaget
Discover The Most Exquisite, Handcrafted Furniture Online Today! Browse The Top Designer Brands & Find Your Favorite Piece. Custom Made Pieces. Visit Our LA Showroom. Luxury Showroom. Luxury Furniture Showroom. Handcrafted Furnishings.
Kontaktuppgifter
275 S La Cienega Blvd, 90211, Beverly Hills, USA
- (310) 652-3220
- csr@graysonluxury.com
- graysonluxury.com
4,6
Utmärkt
117 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Postive Experience
Great Customer Service. Good pricing, lower than competitors Quickly sent fabric swatch. Notified of back ordered shipment status to verify I still want product
3 december 2021
One stop shop
This was my very first time making a purchase from Grayson Living. I'm currently renovating my home and I was worried that I would have to roam around in multiple stores to find everything I need for all of the rooms. But I was able to use Grayson Living as our one stop shop. Their quality products and amazing customer service saved me a lot of hassle! Will definitely recommend it to my family and friends!
3 december 2021
Great customer service!
2 december 2021
There was an item I wanted
There was an item I wanted, but the shipping was too high for the price of the item. I was offered a compromise shipping rate and was happy with the resolution.
2 december 2021
Great communication
Great communication. My order came in earlier than expected. Although I was notified by email, they also gave me a call to make sure I would be ready to accept my delivery.
I truly appreciate the follow-up and have enjoyed the Grayson experience. So excited to receive my new table!
1 december 2021
I walked in just wanting to try out a new chair
I walked in just wanting to try out a chair, but with the help of Mora, I decided that not only was it exactly what I wanted, but if I bought the one they had, I didn't have to wait for the next boat to arrive in April! She gave me a great discount on teh floor model, and we too it home - great folks to deal with!
31 oktober 2021
Terrible service bed said it would be…
Terrible service bed said it would be ready in two weeks what they really meant was 4 months
27 september 2021
Svar från Grayson Luxury
Thank you for your feedback. I understand how disappointing delays can be and know your time is valuable. Due to the current situation, inventory levels may change unexpectedly, however, we try to keep our customers as updated as possible.
A note on the product page, as well as the checkout page, indicates that availability is subject to change, and an email with availability was sent shortly after placing your order.
If you need help reselecting your items, please let us know and we can have a design associate provide suggestions.
Thank you,
Grayson Luxury Customer Service
Harley was absolutely wonderful
Harley was absolutely wonderful! She was professional yet friendly and helped me with all of my concerns. She deserves a raise. Definitely an asset to your company!!!
24 september 2021
Teresa was wonderful
Teresa was wonderful! Looking forward to doing business with her again. Very professional.
15 september 2021
Great working with Jordan
20 augusti 2021
Great Customer Service
I ordered a dresser and nightstands. I have not received the order yet, but Grayson did contact me immediately to inform one of the nightstands was discontinued. Thus far, the service and attention to detail is excellent.
21 mars 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.