Grand Ivy Omdömen 332

Absolutely abysmal customer service. Slow and unbelievably unhelpful

The slots are terrible, just had a go. Must have played a couple of hundred spins. Barely had any winners. Even the feature only paid about x10. I'd find anothe site.

Do not use this site it’s a scam site have tested we had big wins on big baller game and they did not pay and did not respond total scammers

IF THERE WAS AN OPTION TO GIVE 0 STARS I WOULD!

I opened a new account with a free bet promo and didn’t receive the free bet. I e mailed them and they took 3 days to reply and would give me it! They said to use their live chat for a quicker response which I had, must have tried about 30 times and no answer.

AVOID AT ALL COSTS. Worst online bookmaker I’ve used by a mile!

Avoid.

Joined with the promotion of free £40 bet. Placed a bet on the golf that lost and I did get me £40 free bet. So thought all looked promising. Placed the £40 free bet on a 4 let acca. The first 2 games won. The day the last 2 games where the on, the bet disappeared from my account.

Tried the online chat multiple times but never got through and sent an email and got no reply.

Company’s a joke.

Set up an account for the welcome offer.

I won £8 From a £10 deposit. Then played 40p spins on a game called 12 baseballs and won £409

Upon withdrawal, they rejected my ID three times. They were practically uncontactable for days. My withdrawal remained pending and my PHOTO ID (a very clear photo of a passport) kept being rejected after 24 hour waits. They left me feeling as if I would definitely NOT get paid. Their live chat just simply does not work and the email correspondence is slow. No phone number.

However, I did get my money within 4 days.

It's a crap betting site, but it's not a scam.
Take that as you will.

Worst website Iv ever used !!!!!! Joined up for free bonus , never paid me out , scammed me the welcome offer, didn’t give me my 40 free bets , closed my account and took my money, stay far away , scamming people!!!!’n

won £1000 instantly in review, account already verified,2 days later no response from chat or email as to what is happening ,never had issues like this with other casinos ,no communication ,stay away

Avoid this casino at all costs , I never ever ever had issues with the UK casino sites ,until I came across this one !!! I widraw 100£ on Saturday, now it's Tuesday night , still haven't received my money , wtf is going on ??? Its only 100£ not 1 million ,i will never ever gonna use this site again !!!

Updated - Now it's 1st of February, still hasn't paid me out , disgusting

An absolute nightmare getting paid out still not got paid so I guess it’s not going to happen first time in nearly 20 years on these sites and no payment on winnings avoided at all cost

Absolutely scam site GrandIVy
In 1 year I deposit about 1400£ lose
Never win and one time finally I win 600 and maked cash out imagine they restricted my account 😃 just like that.after 4 days finally I got my money

Website presentation is ok. Low chances to win as every winning spin pays either the stake or half of the money staked. I would say close to zero. Played 300 spins without a win albeit playing 10p stake. And when I got a scatter of "lord of the ocean " (10 free spins), it paid zero pounds. I is no different to a pickpocketer. I didn't even receive a welcome bonus and no promotions available. GrandIvy casino should be classified as a charity where customers are called donors.

Absolute scam, they didn’t pay me out my winnings and they locked me out of the account. Was too stressful to carry on chasing it up with them. They can keep the money, 3 months gamble free now, best motivation I could have ever asked for !

Whilst you do get bonus, you hardly win a penny on them, you seem to just go back to breaking even, you need to have £20 Before you can withdraw most sites you need £10. They really need to look into how this site is run.

Well everytime I played and won they go thru the same crap, you're card withdrawal failed and we need bank account details, this was on multiple sites all owned by white hat gaming, the longest withdrawal was 1 week and the shortest 3 days, the actual sites were fine but going thru that stupid process every time is ridiculous, avoid them if you can, there are plenty of nonsense casinos outthere.

Still haven’t received anything from this website, account still permanently shut,7k of My winnings has been confiscated, this website is dodgy, please stay away, well away

It's a complete scam! I made a withdrawal and all trace of it disappeared and I wasn't paid. I had no communication at all, and when I chased it up, I was told it had failed. Stay clear of this site, I am reporting this scam company to every governing body!

I sent them a screenshot of my bank statement as per their request and as you can guess, heard nothing. This company is corrupt!

PLEASE DO NOT USE! You will only regret it.

Last Tuesday I have won some cash. Next day they had maintenance and after this I lost almost 400£ on my favorite game. I'd play like this for years. It use to be like I had to spend around 60£ by 50p to get free games. But after maintenance I spend 400 and nothing. Total scam and waste of time. Support team is like talking to chatgpt. People without moral backbone.

THEIR GAMBLING RESPONSIBILITY TOOLS ALLOW U TO COMEBACK ANYTIME XDDDDDD

If ivy casino gonna reply that they are under UK Gambling Comission. I have only one thing to say. It means that they sold themselves very cheap. Anyway u can buy everything these days. Why those positive opinions look so fake, chatgpt alike.

I just have a hope that karma will get to u one day. Owner of this site and workers.