The ordering process is easy and the delivery is fast. the maps are so personalized and make great gifts. And so reasonably priced too!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The whole process was easy for designing my customized map canvas. Shipping arrived quickly and I couldn't be more happy with the end result. The color choice I made was just beautiful and I am so g... Se mer
Firstly really great concept, pick any place in the world that has meaning for you and receive framed and ready to mount print. Staff were super responsiveness to any request - in my case I had made... Se mer
Update: the order unexpectedly showed up at my door today. It was wrapped and boxed carefully. It's a nice, good quality map, no labels. It will look great in a frame. Not sure if it's worth the cost,... Se mer
Företagsinformation
Skrivet av företaget
Grafomap is an online service through which one can create and order personalised map posters of any place in the world.
Kontaktuppgifter
Hohenzollernring 25, 50672, Köln, Tyskland
- info@grafomap.com
- grafomap.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful map and just what I was…
Beautiful map and just what I was looking for. It was great that you could customize it and it looks beautiful out of the package.

Svar från Grafomap
Grafo map was amazing
Grafo map was amazing, I overlooked a mistake on the proposal and they still replaced it even after the first order arrived. Great customer service!
The maps are amazing
The maps are amazing, we love them and will definitely be buying more. The service was also very quick if you need a quick present
Check the spelling
UPDATED AND REVISED REVIEW:
After one reprint and a promised second reprint, the 4 month saga is finally over. At least they sent me a full refund. From misspelled city name to damaged frame in shipping to now having the print file be "corrupted" I should have just ordered from somewhere else.

Svar från Grafomap
I'm absolutely in love with the map
I'm absolutely in love with the map.
Very good quality and design
Poster was delivered super fast and it…
Poster was delivered super fast and it was even cuter and better quality then I expected. We are really happy with it and look forward to having this keepsake forever

Svar från Grafomap
Horrible customer service - Cody Stoler
I ordered a map and wasn't on a tight timeframe but received an email from Grafomap letting me know that my order would be delayed. No big deal. I responded to ask what the timeframe may be. A "Customer Service" person named Cody Stoler responded to chastise me about my order and to let me know that if I wanted it faster I should have requested expedited shipping. Let's just say I cancelled my order. Never work with this company - they suck. Still no reply on my refund request. DO NOT ORDER. There are other folks who provide real customer support. Go to Etsy - there are vendors that you can get the same - if not better - way cheaper.

Svar från Grafomap
I have had an excellent experience with…
I have had an excellent experience with Grafomap’s customer service and I haven’t even placed my order yet! I had a few questions prior to ordering and was contacted by a very friendly and helpful agent by the name of Cody who went above and beyond within an hour of my message to them. That alone gives me the confidence this is a great company whose products will likely be as great as their service! Thank you Cody!
I wanted to reorder my poster
I wanted to reorder my poster and your customer support was very helpful in getting me a refund. Thank you very much
Very well detailed map
Very well detailed map, price could be a bit better.
Great Idea, great experience
Firstly really great concept, pick any place in the world that has meaning for you and receive framed and ready to mount print. Staff were super responsiveness to any request - in my case I had made an error on one of the title names, they offered a free replacement. In the end it was no big deal and we kept it. Order arrived promptly as I had requested expedited delivery. Totally recommend and we are considering more purchases.
It was exactly what I ordered
It was exactly what I ordered. Nicely packaged for delivery although the delivery itself was slow and unexpected customs duty. Nice touch with the installed wire on the back , ready for hanging.
Very pleased. Could not give 5/5 stars cause of slow delivery.
Beyond Expectations
In creating a very personal canvas map, I made every rookie mistake imaginable. Throughout the process, customer service was there to hold my hand and help me overcome every challenge. I actually came to look forward to my daily messages from Corco. Grafomap in truth goes well beyond the norm to ensure complete customer satisfaction. Kudos to them!
I love my metal poster
I love my metal poster! It is so light weight, thin and well made. I really love that it comes with protective tabs so your wall doesn’t get scratched. It was nice to have different options of my city and any other I wanted to choose from. Highly recommend it.
Customer Service on Shipping
I dealt with Cody in some shipping charges that the service were not provided as prescribed. Cody dealt with the matter in a timely fashion and was able to make the situation right in very short order. Excellent customer service
Great customer service and very quick…
Great customer service and very quick shipping. The canvas looks amazing. Very well put together. Will use again in the future!
I am so happy with the quality of the poster and customer service
I am so happy with the quality and simplicity of the poster. It added so much sentimental value to our home. Cody from grafomap was very helpful throughout this whole experience. I initially put in an order for with the pin in the wrong location on the map. He wanted me to be absolutely happy with my poster so he sent me another one free of charge. I'm so very appreciative of this gesture and quality of service. Thank you
I paid extra for priority shipping and got screwed
I paid extra for priority shipping to get my map in on time to my moms house. It didn’t get here on time at all and my mom didn’t have her present for her birthday. When I try to get into contact with grafomap, it seemed impossible to get customer support and I was left in the dark. If you want to buy a gift for someone and you don’t have a month to wait for a present, don’t use Grafomap.

Svar från Grafomap
Love the product but it was severely…
Love the product but it was severely delayed with shipping.

Svar från Grafomap
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