GoWarranty Omdömen 

10
•
TrustScore 3.5 av 5

3,6

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Företagsinformation

  1. E-handel

Skrivet av företaget

In today’s busy schedule, the role of Home Appliances and gadgets has evolved from being a luxury to an everyday necessity. They have become an integral part of our lives and help us get so much done. Any breakdown of our appliances disrupts our everyday lives and throw us off our budget and schedule. unfortunately, the harsh reality is, if something goes wrong with your precious gadget, it’s a pain getting help from either the brand or the service engineer. GoWarranty provides extended warranty and post-sales repair services, so your appliances or devices keeps delivering the best performance to you can focus on what is important for you.


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3,6

Medel

TrustScore 3.5 av 5

10 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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3,6

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Betygsatt 1 av 5 stjärnor

​GO WARRANTY IS A SYSTEMIC FRAUD: CEO SAMEER SHAIKH LOOTS CONSUMERS, PEDDLES FAKE SETTLEMENTS & FLEES FROM JUDICIAL CONTEMPT

Let the public know the ugly truth about Go Warranty & Services LLP and its so-called Founder & CEO, Sameer Saleem Shaikh. This operation functions on deceit, intentional defaults, and blatant contempt for judicial decrees.
​Defying Judicial Orders:

The Hon’ble District Consumer Disputes Redressal Commission, Agra passed an order on 27.02.2026. This sham company defied the court decree, forcing me to initiate Execution Proceedings (Execution Case No. DC/AB1/118/EA/12/2026). They have zero respect for the law of the land.
​Dishonest Settlement Bait:
To stall legal enforcement, this company sent a formal settlement offer of ₹24,000 on 25.09.2026, begging for 10 working days to pay. Banking details were delivered on 26.09.2026. The entire exercise was a cheap, malicious trick—no money was ever remitted.
​Sameer Shaikh’s Brazen Lies on Record:
On 12.10.2026, CEO Sameer Saleem Shaikh personally intervened in writing, claiming the payment was processed and "being cleared by the bank beyond our control". This was an outright lie. Over 15 days have elapsed, yet not a single UTR number, banking proof, or rupee has materialized. Fabricating fake banking clearance excuses is nothing short of active fraud.

​Pathetic Contradictions & Evasive Scams:
Two days after Sameer Shaikh lied about the money already being at the bank, their legal counsel sent an email on 14.10.2026 demanding another 10 working days. If the money was cleared on the 12th, why beg for more time on the 14th? This proves that the CEO and his syndicate operate on manufactured delays, deceit, and systemic bad faith.
​Go Warranty survives on fake 5-star ratings, canned excuses, and defrauding consumers. They think corporate hiding tactics can save them from justice.

​Mark these words: Sameer Saleem Shaikh will be held personally and criminally accountable under Section 72 of the Consumer Protection Act. Coercive non-bailable warrants and attachment of personal and corporate assets are actively being enforced before the Consumer Commission & other law for every unlawful practice.

​Do not trust this fraudulent entity. They take your money, breach their contracts, invent shameless lies when caught, and run like cowards from the law.

12 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Leadership that listens and takes ownership

I’ve been a GoWarranty customer for some time. What impressed me recently was the way Sameer Shaikh, the CEO, personally stepped in when I raised concerns about my service experience.

He took the time to listen, acknowledged my concerns, apologised, and committed to addressing the issue. That level of personal accountability makes a difference and shows a willingness to take customer feedback seriously.

I also appreciated the clarity provided around warranty coverage and the effort to answer my questions before making a purchase decision.

No company is perfect, but how it responds when a customer raises a concern matters enormously. I appreciate Sameer and his team's approach and hope GoWarranty continues to build on this customer-first culture as it grows.

10 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute Fraud Service – Unfair Claim Rejection and Misleading Promises!

Buying a 3-year extended warranty plan from GoWarranty was a huge mistake. Their extended warranty is a complete gimmick, and they will look for any ridiculous loophole to escape fulfilling legitimate claims.
​My Haier washing machine stopped working, so I filed a claim. The official Haier engineer inspected the machine and clearly identified that the pressure sensor was damaged. But instead of honoring the plan, GoWarranty arbitrarily rejected my claim and closed my case!
​Their absurd logic? They claim the pressure sensor is a "plastic part" and therefore not covered! A pressure sensor is a vital functional electronic component required for the machine to run—not a cosmetic panel or outer shell. Calling a critical sensor a "plastic part" just to deny coverage is downright dishonest and deceptive.
​​To make matters worse, after I posted an honest 1-star review exposing their poor service, their staff and senior department heads started relentlessly calling and pressuring me to delete the review, demanding that I take a screenshot and email them proof!
​Instead of fixing my appliance or taking responsibility, they are actively harassing customers to scrub negative feedback from the internet. They care more about hiding their bad reputation than honoring the warranty you paid for.
Why sell extended warranties if you refuse to cover core internal functional parts when the machine breaks down? This company takes your money upfront and completely abandons you when you actually need support.
​Do NOT fall for GoWarranty's extended warranty traps. Save your money and stay away from this pathetic and untrustworthy service!

8 augusti 2026
Omdöme utan inbjudan
Logotyp för GoWarranty

Svar från GoWarranty

Chaitali Naik, we strongly disagree with the allegations made in your post. The facts recorded in your own service history do not support the version of events presented here.

Your washing machine service request **SR003963** was duly registered and processed. Our records show that our team repeatedly followed up with you, requested the defect video for assessment, coordinated with the brand/service network, and arranged for a **Haier-authorised engineer** to inspect the appliance.

Following the authorised brand engineer's inspection, the reported fault was identified as a **damaged pressure sensor**. The assessment recorded that the pressure sensor was a plastic component connected with pipes and that the reported damage fell under the exclusions applicable to the Extended Warranty. The case was therefore rejected in accordance with the applicable plan terms—not arbitrarily or because GoWarranty simply “did not want to provide service.”

A warranty is a contractual service arrangement; it does not mean that every failure or every damaged component automatically becomes payable by the warranty provider. **Damage and specifically excluded components are not converted into covered failures merely because the component is functionally important to the appliance.**

Your statement that GoWarranty “looks for loopholes” to avoid legitimate claims is therefore misleading. The claim was assessed against the applicable warranty conditions and the diagnosis provided by the authorised brand service channel.

We also categorically reject the suggestion that GoWarranty simply abandoned your service request. The records show multiple calls, technician coordination, requests for the defect video, communication regarding the technician visit, and ultimately an authorised-brand diagnosis before the case was closed.

Regarding your allegation concerning your social-media review, we will address that separately through our internal records and communications. We do not accept the characterisation of routine customer-service communication as “harassment” merely because our team attempted to communicate with you regarding an open service matter.

Most importantly, **a negative review does not change the terms of a warranty contract, nor does posting allegations on social media make an excluded claim payable.** If a customer disagrees with a claim decision, the appropriate course is to seek clarification or pursue the applicable grievance mechanism—not to misrepresent the technical diagnosis or warranty decision publicly.

Our records further show that the plan has subsequently been **suspended by the administration**. Any action concerning the continuation of the remaining plan is governed by the applicable contractual terms and the company's internal review process.

We remain prepared to stand by the documented facts and the applicable warranty terms. If you believe the authorised engineer's diagnosis or the application of the exclusion is incorrect, you are welcome to provide the specific clause you rely upon and the contrary technical report supporting your position.

GoWarranty will not accept misleading allegations as a substitute for the actual service record. We will respond with facts, documentation and the terms of the contract.

Betygsatt 1 av 5 stjärnor

GoWarranty: Please Respond to the Specific Issues Raised

your reply reinforces my concern that the relevant facts are being selectively presented.

I would therefore request that you respond specifically to the following points:

Television Service Request – SR003112 / SR000835
Policy: GW_05EC0C878ABD

By your own admission, this service request was registered on 12 December 2025 and remains open.

You refer to multiple service partners, follow-ups, diagnostics and scheduling. However, the fundamental question remains unanswered:

What does your Service Assurance/Service Agreement provide for a service request that remains unresolved for this length of time?

More than eight months have now elapsed. Despite repeated assurances, no technician has actually attended the site to inspect and repair the television, and no replacement or equivalent compensation has been provided.

Please clarify what action GoWarranty has taken under its own Service Assurance obligations for a case that has remained pending for this period.

Refrigerator Service Requests – SR003463 & SR003768
Policy: GW_62F72AB21233

You state that the refrigerator complaints were "attended and processed" and that the latest request revealed that the product had been shifted from the originally registered service location.

This requires clarification.

You have previously serviced the refrigerator/appliances at the location where they are currently installed. The refrigerator has always been at this location.

Therefore, please clarify:

At what address was the refrigerator previously serviced?
When did GoWarranty first become aware of this location?
What specific term in the policy applicable on the date of purchase states that the appliance cannot be serviced at a location different from the invoice address?
Where does the policy require prior approval for such a location when the appliance has always been installed at the same residential address?
Why was this objection raised only after repeated follow-ups and delays?

You have yourself acknowledged that GoWarranty has previously provided service at this location, even though the invoice carries my office address. This makes your present position particularly difficult to understand.

I request that you provide the specific policy clause applicable to my plan rather than a general reference to "terms and conditions."

Air Conditioner Claim – SR002975
Policy: PN_37A29436A2EE

Here, my complaint is not that GoWarranty simply failed to respond.

My complaint is regarding the manner in which the product was sold and the subsequent handling of the claim.

Before purchasing the extended warranty, I clearly disclosed the age and history of the AC and specifically asked about its eligibility. I was told that the warranty could be provided on an exception basis and that a physical inspection was not required.

The policy was subsequently issued and activated.

When a claim was later raised, GoWarranty relied on the very condition of the appliance that had been disclosed at the time of sale to deny the claim.

This is a complaint of mis-selling and delayed/inconsistent claim handling, not merely a complaint about non-response.

The fact that GoWarranty has communicated with me does not resolve the issue. The question is whether the product sold, the commitments made, and the subsequent claim decision are consistent with each other.

Finally, your statement that I have purchased multiple plans and that some were previously serviced does not address the substance of my complaint.

I purchased these plans because I trusted GoWarranty to honour them when they were actually needed. The relevant test is therefore what happened when claims and service requests arose.

I request that GoWarranty respond to the specific questions above with the applicable policy terms and documented facts rather than a general statement that the matters are being handled within the terms and conditions.

My objective remains to have the facts placed on record accurately.

11 juli 2026
Omdöme utan inbjudan
Logotyp för GoWarranty

Svar från GoWarranty

Dear Mr. Pinto, Thank you for your feedback. While we respect your right to share your experience, your review omits several important facts regarding the service history of the plans referenced. 1. **Television Service Request (SR003112)** * The service request was registered on 12 December 2025. * Multiple service partners were assigned and follow-ups were conducted on several occasions. * Our team remained in continuous communication regarding diagnostics, videos requested for assessment, technician assignments, and visit scheduling. * The matter remains under active service coordination and has not been ignored or abandoned as suggested in your review. 2. **Refrigerator Service Requests (SR003463 & SR003768)** * The refrigerator complaints were attended and processed. * One complaint was closed after confirmation that no issue existed with the appliance. * The latest refrigerator request revealed that the product had been shifted from the originally registered service location. As per the terms and conditions of the protection plan, service benefits are applicable only at the registered service address unless formally updated and approved in advance. This was communicated to you in writing. 3. **Air Conditioner Claim (SR002975)** * The claim was not denied arbitrarily. * The technician's inspection confirmed extensive rusting, corrosion, and prior coil replacement. * Rusting, corrosion, physical damage, and products with prior repairs/replacements falling under policy exclusions are not covered under the plan terms and conditions. The claim decision was therefore made strictly in accordance with the policy provisions. It is also important to note that multiple plans purchased by you have previously been serviced and supported by GoWarranty. The characterization that GoWarranty failed to engage or respond is therefore inconsistent with the documented service history and communication records available with us. Nevertheless, customer satisfaction remains important to us. Our team remains available to review any pending matter through the appropriate escalation channels and will continue to assist within the scope of the applicable plan terms and conditions. Regards, Team GoWarranty

Betygsatt 5 av 5 stjärnor

Great services provided the time of…

Great services provided the time of purchase of plan they helped out and provided some good offers
And later when raised a service request for my Ac resolved quickly

20 mars 2026
Omdöme utan inbjudan
Logotyp för GoWarranty

Svar från GoWarranty

Dear Shadab,

Thank you for taking the time to share your positive experience with GoWarranty.

We truly appreciate your trust and are delighted to know that you are satisfied with our service. Your feedback motivates our team to continue delivering reliable extended warranty solutions and prompt customer support.

Thank you for choosing GoWarranty. We look forward to serving you again whenever you need us.

Team GoWarranty

Betygsatt 5 av 5 stjärnor

Great experience i have learnt a lot …

Great experience i have learnt a lot in Go warranty

30 juni 2025
Omdöme utan inbjudan
Logotyp för GoWarranty

Svar från GoWarranty

Dear Ankit,

Thank you for taking the time to share your positive experience with GoWarranty.

We truly appreciate your trust and are delighted to know that you are satisfied with our service. Your feedback motivates our team to continue delivering reliable extended warranty solutions and prompt customer support.

Thank you for choosing GoWarranty. We look forward to serving you again whenever you need us.

Team GoWarranty

Betygsatt 5 av 5 stjärnor

Very good and hassle free

30 juni 2026
Omdöme utan inbjudan
Logotyp för GoWarranty

Svar från GoWarranty

Dear Asfan,

Thank you for taking the time to share your positive experience with GoWarranty.

We truly appreciate your trust and are delighted to know that you are satisfied with our service. Your feedback motivates our team to continue delivering reliable extended warranty solutions and prompt customer support.

Thank you for choosing GoWarranty. We look forward to serving you again whenever you need us.

Team GoWarranty

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