Lola my Maltipoo has been on Rocketo for nearly 2 years now and she loves it! She's a very picky eater but because Rocketo is such a versatile food, I can change things up! Sometimes I put it in her s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering on subscription so no running out , but if needed can skip or change order . My cockapoo has allergies & this is the best food for her been using it for over a year , we order the beef &... Se mer
Hi, the product seems good quality, my fussy poodle sniffed, ate 3 pieces, we thought hurray, something he likes! Unfortunately, now he sniffs it, tries a piece and spits it out. I was hoping this was... Se mer
Företaget har svarat
Miss Fussy Pants loves it 😀 She seems to be more satisfied after eating as settles & 💩 is great, she was RAW fed before & in good health but this food seems to be on another level .
Företagsinformation
Skrivet av företaget
Rocketo is the new standard of dog food. Our products offer all of the convenience of traditional kibble, with all of the nutritional benefits of a raw, species-appropriate diet. Our high quality and sustainably sourced ingredients are gently air-dried to lock in the nutrients for a complete and balanced meal every time.
Kontaktuppgifter
Storbritannien
- houston@gorocketo.com
- gorocketo.com
4,6
Utmärkt
520 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m sorry it’s not your product I have…
I’m sorry it’s not your product I have a very fussy cockapoo and he wouldn’t even try it at first then managed to get him to have 2 pieces then nothing. I keep wasting money when I see advertisements that every dog loves it.
5 juli 2026
Svar från ROCKETO
Hi George,
Sorry to hear your dog is not keen in the food, it breaks our hearts.
Your order was fully refunded as per money-back guarantee.
If your pooch has been using a different food for a long time, he might not want to eat something new. Some tips to encourage eating is to walk your dog before eating. Some of our customers had success by using the product as a treat outside during the walks so you can try that out too. Rotating recipes could also help.
We hope you will find the best food to your pooch 🐾
Amazing customer service
My cavapoo pup did not like Rocketo food unfortunately but customer service team was incredible and refunded my order. Thank you!
18 juni 2026
Excellent
Dogs love it to bits, 5 stars. The high price, I have three dogs makes it a 4 stars only from my wallet’s point of view
12 juli 2026
Omdöme utan inbjudan
Unable to ask questions on their page
Unable to ask questions on their page, so I'll ask here.
28% fat? Thats massive!
How many calories in 100gm?
When I enter my dogs details in the chart it suggests around 340gms per day. This doesn't alter until I put in extreme figures - why?
11 juli 2026
Omdöme utan inbjudan
Svar från ROCKETO
Hi Janice,
Thank you for your questions, and sorry to hear you could not raise your questions via our contact us form on our website. It was tested, and we can confirm it's working well.
Unfortunately our food cannot be really defined as low fat as our formulas optimise for low carbs content. The fat content is 26-28 %. Instead, we focus on ratio of protein to fat as well as ensuring that fat is coming from high quality meats. While our food is not a prescription diet we cannot recommend it for any specific medical conditions, and you would need to discuss it with your VET before starting your pooch on this food.
Nutritional breakdown included below
Beef - 450 kcal/100g
Chicken - 440 kcal/100g
Turkey - 450 kcal/100g
We want to get to the bottom of this issue, would you be so kind to send us screenshot with any error messages while trying to raise your questions via "contact us" form to houston@gorocketo.com. We will pass it to our developers to investigate what is causing the issue. Also, please send us details of your pooch (weight, age, body type and activity level), and we will advise you on recommended daily feeding amounts, and daily cost.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Please accept our apologies for the inconvenience. 🐾
Both my dogs love Rocketo
Both my dogs love Rocketo. I usually buy the turkey one. It arrives quickly and well packaged
3 juli 2026
My dog absolutely loves Rocketo and…
My dog absolutely loves Rocketo and eats it first before anything else. It always smells delicious
3 juli 2026
This is the best dog food I've ever had…
This is the best dog food I've ever had my dogs on! I've been trying out dog foods for over 20 years. Also Rocketo has incredible customer service. Absolutely top notch company ❤️
3 maj 2026
Walked away
I have such a fussy Shih Tzu so I thought i might give this a try but he sniffed it and walked away. I mean when it came he showed some interest but as I said just walks away sometimes he doesn't even sniff he sees me put it down then walks away. I have tried giving it him since and the same result. I did email about this to ask if the money back was a thing but haven't received an email back. I had high hopes for this back to the cheese!
1 juli 2026
Svar från ROCKETO
Thank you for your feedback, Carina, and sorry to hear your pooch was not keen on the food. It breaks our hearts!
Your order was fully refunded as per money-back guarantee. Sorry if you missed our response. 🐾
Please keep us posted on if your pooch would like chicken recipe.
Svar från ROCKETO
Dear Michelle,
Thank you so much for taking the time to leave a review! Your review means a lot to us. Thank you for choosing ROCKETO. We look forward to serving you for many years to come!
Kindly,
Sandra
Only dry food my dog will eat
15 juni 2026
Svar från ROCKETO
Hi Ann,
Thank you for taking your time to leave this honest review! We’re glad to hear that your dog loves our food.
Thank you for choosing ROCKETO.
Warmly,
Sandra
Finally found a food my dog loves
Finally found a food my dog loves and can use it while training without carrying wet food. My dog is taking longer to transition as she was on cooked but wont eat her cooked food without it as a topper now.
29 juni 2026
Svar från ROCKETO
Thanks for the awesome review, Cathy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to providing service to you again in the future! Cheers!
Best,
Sandra
Lexi absolutely loves this as a topper
Lexi absolutely loves this as a topper
I am going to give some now to Teddy my other dog
18 juni 2026
Svar från ROCKETO
We're so pleased to hear this! Thanks so much for taking the time to leave a review Elizabeth.
Warmly,
Sandra
Dogs love it
Dogs love it, for how long is anyone's guess. Extremely fussy cavapoochon and poochon. I've lost count over 7 years how many times the food has been changed from raw, home made, freeze dried, tin wet, kibble. Fingers crossed Rocketo will be there main stay.
24 juni 2026
Svar från ROCKETO
Thank you for the kind words, Ashley! We’re so happy to hear your dogs love our products. Would you mind sharing with your friends who are dog owners, too? We’d love to continue providing great service to awesome customers like you. Thanks again!
Kindly,
Sandra
Svar från ROCKETO
Thank you so much for your kind words, Deirdre. We really appreciate you taking the time out to share your experience with us.
Thank you for choosing ROCKETO.
Best,
Sandra
Not Keen
Unfortunate Mabel didn’t like it at all. I did the transition properly but she actually picked out the bits of Rocketo and left them
21 juni 2026
Svar från ROCKETO
Thank you for your feedback, Amanda.
Sorry to hear your pooch is not keen on the food, it breaks our hearts. Your order was fully refunded as per our money-back guarantee.
We wish you best of luck!🐾
Svar från ROCKETO
Hi Chantell,
We are so grateful for your kind words. 🐾
Warmly,
Sandra
Our Finn loves his Rocketo which is…
Our Finn loves his Rocketo which is really convenient to give him at doggy daycare and his walks. Delivery is always on time and dead easy to manage.
15 juni 2026
Svar från ROCKETO
Thank you so much for your kind words, Yanny. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to providing service to you again in the future!
Kindly,
Sandra
Svar från ROCKETO
We're so pleased to hear this! Thanks so much for taking the time to leave a review Mirjana, we really appreciate it!
Best,
Sandra
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.