Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Se mer
Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Se mer
Företaget har svarat
Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween. Do not let the online photos fool you. They look so much better in person. T... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.
Kontaktuppgifter
Goral & Son Ltd, Forum House, 35 spital hill, S4 7LD, Sheffield, Storbritannien
- 0114 242 0641
- customerservices@goral-shoes.co.uk
- goral-shoes.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent craftsmanship. My favorite custom minimalist shoe.
I have purchased 6 pairs of shoes from GORAL over the last year. Came across the brand in a web search that led to a YouTube video and review. I bought a pair and found them to be an excellent minimalist design. Construction and craftsmanship are excellent. The details of their construction were reviewed and are top notch. Fit and feel are good to start with and only improve over time. Mine are excellent. They are wearing very well in terms of durability also. On top of that, they look good. Overall, an excellent shoe that's worth the price AND I highly recommend.
Great shoes, getting better every time.
Great shoes! Took some time to get them, but this expectation was clearly set up front. When they arrived, the packaging was high quality, had a smell of freshly made shoes, and the shoes looked great. The first wear was impressive, a snug fit with a high level of comfort, I get the feeling these shoes will form to my foot over time but without the discomfort of breaking them in. I’m very happy with them so far and look forward to wearing them. Thank you for making a high quality shoe.
Great quality and craftsmanship!
Great Customer Service
My second order from Goral was for some shoe cream that they recommended for my newly purchased shoes. They were quick to respond to my initial query and my order was fulfilled satisfactorily.
Another excellent pair of trainers from…
Another excellent pair of trainers from Goral.
These shoes were a surprise gift for my…
These shoes were a surprise gift for my birthday from my wife. She used the other brand sizing chart to get the size for my Goral shoes. The sizing was spot on and the turn around time was surprisingly short for a hand made shoe. The feel of the shoes are amazing and I’m looking forward to my next pair
Great product
Keeps customers informed about the status
I was informed every step from order to production and shipping of the my shoes. The quality is great.

Svar från GORAL
The shoes were too tight and you guys…
The shoes were too tight and you guys would not give me a return label. It was a horrible experience shopping with you. I am now stuck with shoes that are not useful to me.

Svar från GORAL
Happy with the shoes and communication
Happy with the shoes and communication! Very pleasant experience

Svar från GORAL
Excellent Footwear.
This is the second pair of footwear I have purchased from Goral because quite frankly they are fantastic. There is a clear difference between mass produced footwear and Goral's handcrafted sneakers in styling materials comfort and overall presentation.
When you open the outer box you are greeted with a thank you message and a photo of the staff at Goral, and despite having purchased two pairs of footwear it still felt special/gratifying the second time around.
My first pair were a limited run of Rose Anvil x MUGGs high top sneakers with shearling leather lining to keep the feet warm, you just can't get this level of comfort from the high street. My latest pair are Hasler sneakers with a tweed design which are off the chain for want of a better expression.
Pure quality you get what you pay for, you feel it you know it and it's made in England.

Svar från GORAL
Great quality, not so great sizing for wide feet
Shoes are phenomenal, probably the best quality leather you can get. There aren't any stitches out of place and every detail is perfect. Fast shipping with no delays in production. For reference I ordered the Mellor II,
Unfortunately if you have wide feet the sizing is not very clear. I have a 268mm long and 118mm wide foot and ordered a size 10UK Wide. This did not fit, even after stretching the shoe and undoing the laces, this of course creases the leather and also makes it non refundable.
I would be cautious of sizing if you have abnormal feet.

Svar från GORAL
Great Experience!…
Web site is well designed and simple to navigate. I picked "the perfect" shoe for me, which arrived earlier than estimated and, most importantly, fits properly!

Svar från GORAL
Great shoes, great communication
Very responsive and accurate communication prior to purchase and shoes exceed expectations!

Svar från GORAL
Sent out extra pair of laces…
Sent out extra pair of laces immediately.Great customer service as you would expect from an old firm.

Svar från GORAL
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