GORAL Omdömen 

242
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant customer service. Some small delays due to issues outside of gorals control but they went out of their way to sort it out and get the order were it needed to be

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Unreliable. Zero customer service. Late responses never followed up. Still without these pricey and paid for shoes 12 week later. No information. Promises not kept. Great pity but I do not think I cou... Se mer

Företaget har svarat

Företagsinformation

  1. Skofabrik
  2. Skobutik

Skrivet av företaget

Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

242 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 44 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(242)

56 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

This is my third pair of Goral shoes

This is my third pair of Goral shoes. Unfortunately, this pair was smaller length wise and smaller width wise. I have flat fleet so it is a challenge to find shoes that fit across the board. The quality of Goral is second to none and I will continue to buy Goral even if I have to use my shoe expanders to make them a bit more roomy.

10 juni 2025
Betygsatt 5 av 5 stjärnor

Great company!

They are a great company with fantastic shoes, fair prices and outstanding customer service. They are very easy to work with and they have happily answered any questions I have sent them. My only small complaint is I wish they would have pictures of the shoes with all the sole options, this would greatly help when trying to pick what would look good together. I have asked them about this and they have told me they are or will be working on this.

9 juni 2025
Betygsatt 5 av 5 stjärnor

10 out of 10

Without doubt the comfiest and best quality trainers I’ve ever had on my feet. Such great quality and fit perfect. Great customer service and even showed me around the factory. The leather is another level, looks and smells absolute top top quality! Love em!

7 maj 2025
Betygsatt 5 av 5 stjärnor

Well made, tough boots

I waited for my Goral Sharman boots in Brown Chromexel in size 11 uk wide fit, for 2 months and they were worth the wait. They are high quality in all areas, leather, build, sole, comfort etc. I found the fit snug and a little short but not tight. The leather is flexible so will get more comfy with wear. I would have gone up a half size if they had been available. Once complete, the delivery was very quick.

6 maj 2025
Betygsatt 5 av 5 stjärnor

The leather quality is exceptional and…

The leather quality is exceptional and the comfort level is excellent right off the bat. It was worth the wait.

I had no issues with the service level of the waiting time as I was in no hurry and also understood this was a build to order process.

Comparatively, these shoes are more voluminous in their uppers than my other leather sneakers and the break-in comfort is much better, given a more cushioned insole.

Happy as a lark...

6 maj 2025
Betygsatt 5 av 5 stjärnor

Great shoes

Great shoes, customer service always answered my questions quickly while waiting for them to be built. Gave good advice on sizing too.

10 april 2025
Betygsatt 5 av 5 stjärnor

Excellent shoes.

The Goral Mellor shoes are extremely well made. I especially like the raised counter (quarter) which ensures that the shoes hug your feet. These are a delightful shoe to wear.

4 mars 2025
Logotyp för GORAL

Svar från GORAL

Thank you for the review Neale!
We're glad to hear that you love wearing your Mellor's!

Betygsatt 5 av 5 stjärnor

Love the shoes

Love the shoes, the quality is amazing, the fit perfect (I chose the non wide version, which is wide enough imho).
Great service too.

4 mars 2025
Logotyp för GORAL

Svar från GORAL

Thank you for the review Sylvain.
We're happy to hear your positive experience with your shoes and our customer service team!
We hope you love wearing your Skelton Sneaker.

Betygsatt 5 av 5 stjärnor

Shocking

Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween.

Do not let the online photos fool you. They look so much better in person.

The heritage of GORAL makes these more personal, knowing that you aren't just buying a pair of shoes or boots. You are buying the story of the craftsmen who make the footwear every day.

4 mars 2025
Logotyp för GORAL

Svar från GORAL

Thank you James for your review.
We're super happy to hear you love the quality and craftmanship of our shoes, we hope you love wearing your SMUGs.
I have passed on your kind words to our hard-working production team.

Betygsatt 3 av 5 stjärnor

Slow responses to questions

Slow responses to questions. Had to resend questions

4 mars 2025
Logotyp för GORAL

Svar från GORAL

We're very sorry to hear that you didn't have the perfect experience with our customer service team - we are a small family run business, so we try our hardest to always respond to our customers right away.

If you still have any questions for us, please reach out we will be more than happy to help you.

Betygsatt 5 av 5 stjärnor

Great construction

Great construction

4 mars 2025
Logotyp för GORAL

Svar från GORAL

Thank you for the review!
We're super happy to hear you love the construction of your Skelton sneakers, enjoy wearing them!

Betygsatt 5 av 5 stjärnor

Excellent experience from start to…

Excellent experience from start to finish. All shoes should be manufactured this way. They make incredibly high quality products at very reasonable prices and the whole thing feels very personal and cared about

4 mars 2025
Logotyp för GORAL

Svar från GORAL

Thank you for the review Matt.
We're glad that you not only enjoy your shoes but the time and craftmanship that goes into them!
We hope you love wearing your Mellor II sneakers.

Betygsatt 5 av 5 stjärnor

The craftsmanship on every little…

The craftsmanship on every little detail, makes this shoe perfect. No break in period needed, fits like a glove and it is soooooo comfortable even after hours of walking.

5 februari 2025
Logotyp för GORAL

Svar från GORAL

Hi Nikos, thank you for your review!
we're glad to hear you love the craftmanship of your shoes, we hope you keep enjoying wearing your Mellor II Sneakers.

Betygsatt 5 av 5 stjärnor

Very nicely made sneakers

Very nicely made sneakers. High quality robust canvas, good colour. Comfy and good looking.

5 februari 2025
Logotyp för GORAL

Svar från GORAL

Hi Mark, thank you for your review!
We're glad to hear you love your shoes!

Betygsatt 4 av 5 stjärnor

Pretty good comunication with a real…

Pretty good comunication with a real person on the other end throughout the order process.

4 februari 2025
Logotyp för GORAL

Svar från GORAL

Hi Darren, thank you for the review, we're happy to hear you had a customer experience, we hope you love your Boulsover sneakers.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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