used trap initially with bluetooth issues and co2canister depleted with less strikes than advertised and then food pouch was eaten fully lasting only 3 weeks. inbought new co2 canister and butter nut... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The A24 with trap stand is the best rat killer ever! Works perfectly, resets it'self and records valuable data offering you patterns these pests live by and how to use that information to your advanta... Se mer
I have had the A24 trap with stand and chirp for approximately 4 months now and have only got 2 rats from 2 different locations. These where caught on the 1st or 2nd night when the trap was first plac... Se mer
Företaget har svarat
This is only for the purchasing online experience that I encountered. The web page was a bit buggy. Eg, if I registered an account and put some things in the cart, I had trouble navigating back to the... Se mer
Företagsinformation
Skrivet av företaget
We started Goodnature for good reason: to see endangered wildlife in New Zealand and around the world flourish again. This means getting on top of a bunch of pests - rats, stoats and possums for starters. We also want to go about it kindly, without using nasty toxins. That’s why we develop humane traps that automatically reset and are easy and safe to use.
Kontaktuppgifter
8 Horner Street, Wellington, Nya Zeeland
- +1800 317 466
- hello@goodnature.com.au
- goodnature.com.au
3,5
Medel
119 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use website
1 oktober 2022
I received your product and I'm VERY confused and disappointed!!! - and the problem was resolved within 24 hours - a thumbs up!!
I received your product and there are ZERO instructions on how to use it / set it up. To do that I need to download your App - i do NOT want to do that. I want 'how to use your product' included in with the product.
At this stage I still have ZERO knowledge on what to do / how to do it
It's useless to me - totally useless!!!!
The next day Thomas sent me the instruction 'manual' great service and I appreciate that he wants to be eco friendly
21 september 2022
Svar från Goodnature - Australia
Hi Diederik, we don't put paper instructions with the A24 Chirp kit as the instructions are in the app and we want to be a bit more ecofriendly. We highly recommend using the app and Chirp as they will let you know that your trap is still catching even if the bodies are being scavenged. In the meantime I have emailed you a PDF of the paper instructions for your reference - Thomas
I have recently purchased an A24 automatic trap4 rat &…
I have recently purchased an A24 rat & mouse automatic trap. I have been researching the A24 for a while now to see how effective the trap is, it looks to be a very reliable trapping system. So I decided to purchase a unit with a Chirp kit and optional stand, buying the unit was a very quick process and easy to complete and the trap is on its way to me.😀👍
8 september 2022
From ordering to delivery was awesome
From ordering to delivery was awesome, forgot to order the stand but have now done that.
Setting it up and hopeful of our first kill.
3 september 2022
Used to send someone to NZ to pick them…
Used to send someone to NZ to pick them up about 440 each. Very happy.
3 september 2022
Purchasing using Goodnature app
If I purchase from inside the app I would expect that it will know it’s me rather than having to log in again once it goes to the browser. That means there’s absolutely no advantage from using the app for shopping.
2 september 2022
Svar från Goodnature - Australia
Hi there, the accounts for the website and app are separate so if you have logged into the website previously on that device it will remember your account details. In saying that, logging into an account isn't required to checkout on the website you can skip it if you prefer! - Thomas
Excellent email troubleshooting support…
Excellent email troubleshooting support for the technophobes amongst us.
2 september 2022
Good service
29 augusti 2022
Good Experience
Bought 2 rat traps. Have caught 25 rats in 4 weeks. Now kills have slowed down, along with rat damage. Have had problems with Bluetooth connectivity with chirp. Tech support has been very helpful, offering to replace the chirp unit. I am not to worried about it as I am finding dead rats, am sick of being on my phone, and tired of surveillance capitalism.
24 augusti 2022
Good description of product (video)
20 augusti 2022
The traps work extremely well
The traps work extremely well I had a small family of rats and it got them all over a week
18 augusti 2022
Got 3 rats in the shed trap
Got 3 rats in the shed trap, but none in the chook pen, so far, even though can see the rat holes in the ground.
2 augusti 2022
Extremely impressed with the quality and NZ made!
Extremely impressed with the quality of the product and packaging. Have yet to test it to see how it performs.
Even more impressed that it is NZ made and not made in China.
29 juli 2022
It is the slowest web site I have used…
It is the slowest web site I have used in the last 12 months, and I use HUNDREDS of web sites a year.
You have a problem with some pages trying to download data from unpkg.com and it's timing out on almost every page for at least 37 seconds.
I looked at the Chrome network tab and it's clearly happening.
I'm an ex-Product Manager for web development, so please do forward this on to your web development team.
Here is the problem text your Product Manager can add into the customer bug card:
As a customer I want pages to load within 2 seconds so that I do not close the web page and stop GoodNature from earning money.
25 juli 2022
products purchased were as expected/…
products purchased were as expected/ swift & efficient delivery
25 juli 2022
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