I bought a pair of blue light glasses to use after having near vision corrected with cataracts surgery. They arrived super quick, fitted well and have really helped with managing eye strain after rec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Extremely fast delivery! I absolutely love my new sunglasses, they look good and are nice and light to wear. Was wary of buying online without being able to try on first but the website does have a si... Se mer
Have had these glasses before so just repeated that process. Getting older so wanted replacement. New Glasses are good , deliver was excellent. No problems at all.
Företaget har svarat
After purchasing the first pair out shopping ordered 2 more. Absolutely brilliant. Stylish, elegant and fits me perfectly. After a cataract surgery just what need going forward. Thank you Goodlookers... Se mer
Företagsinformation
Om Goodlookers
Skrivet av företaget
Welcome to Goodlookers, your one-stop shop for eye-catching reading glasses, sunglasses and glasses accessories. Browse hundreds of styles now!
Kontaktuppgifter
13 Lakeside Park, Neptune Close, ME2 4LT, Rochester, Storbritannien
- 01634 713900
- sales@goodlookers.co.uk
- goodlookers.co.uk
4,7
Utmärkt
4 tn omdömen
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Svar från Goodlookers
Thank you for your lovely comments Sarah. We hope to see you again soon. 😍
Decent enough
Overall, pretty good. A range of designs for glasses cases. The cases I got are all pretty small, they don't fit big sunglasses in but I didn't check measurements, so, that's not their fault. My order arrived fairly quickly and well packaged.
22 juni 2026
Svar från Goodlookers
Thank you for your review! We're glad to hear you had a positive experience and appreciate your feedback. We hope to see you again soon! 😊
Svar från Goodlookers
Thanks so much for the kind words, Roz!
Svar från Goodlookers
Thanks so much for the kind words, Carol!
Excellent customer service
Excellent customer service, however my glasses have broke, emailed customer services today for a replacement so hopefully they continue with the excellent service I have received. I also purchased another pair of glasses which were excellent.
13 maj 2026
Svar från Goodlookers
Hey Nicola, thank you for a lovely review. We aim to provide the best service, so we're very happy to hear your feedback. We hope to see you again soon. 😎
Poor product quality.
I recently purchased a pair of glasses from you, but after only one week of normal use, they came apart because one of the small screws fell out.
I am very disappointed, as I expected them to last much longer than this. I contacted Customer Service about my issue, but I never received a response.
2 juli 2026
Omdöme utan inbjudan
Svar från Goodlookers
Hi Rolandas,
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience. We would like to reassure you that all Goodlookers products are made from high-quality components and durable materials and the issue you've described is certainly not something we would expect. We apologise for the inconvenience this has caused.
All Goodlookers glasses come with a 1-year warranty, so in the unlikely event that a pair is faulty, we're happy to offer a replacement or refund.
In regard to your email, our customer service team is available Monday to Friday, 9am–5pm. We can see that your emails were sent on Friday evening and Saturday morning, outside of our office hours. As we're closed over the weekend, all emails received during that time are reviewed and responded to on Monday.
You should now have received our reply and we hope the resolution we've provided has resolved the issue to your satisfaction. If you feel we've been able to put things right, we would be grateful if you would consider updating your review to reflect your overall experience. Thank you again for your feedback.😊
Svar från Goodlookers
Thanks so much for the kind words, Alice!
I have bought several pairs of reading…
I have bought several pairs of reading glasses from Good Lookers over the past few years because I like the styles and the price point. Unfortunately, I have found the quality to be disappointing.
The hinges seem to be a particular weak point. I have had multiple pairs break after only a month or two of normal use, which is frustrating when the same issue keeps occurring across different pairs.
I also contacted customer services regarding the problem but found them unresponsive, which added to my disappointment.
It’s a shame because the glasses look great, but based on my experience the durability has not been good enough for regular daily use. As a result, I won’t be purchasing from Good Lookers again and will be looking elsewhere for reading glasses in future.
Update: Following the company’s response, I have checked my spam folder and found that they had in fact replied to my complaint and offered to investigate the issue and provide a replacement or refund. I am happy to correct my original review on that point and acknowledge that they did attempt to contact me.
However, this does not change my overall experience. I have purchased multiple pairs of Good Lookers reading glasses and have experienced repeated failures, always involving the hinges. In several cases the glasses lasted only weeks or a few months before breaking.
My concern is therefore not about customer service but about the quality and durability of the product itself. While I appreciate the offer of a replacement, I no longer have confidence in the build quality as the same problem has occurred repeatedly across Update: Following the company’s response, I have checked my spam folder and found that they had in fact replied to my complaint and offered to investigate the issue and provide a replacement or refund. I am happy to correct my original review on that point and acknowledge that they did attempt to contact me.
However, this does not change my overall experience. I have purchased multiple pairs of Good Lookers reading glasses and have experienced repeated failures, almost always involving the hinges. In several cases the glasses lasted only weeks or a few months before breaking.
My concern is therefore not about customer service but about the quality and durability of the product itself. While I appreciate the offer of a replacement, I no longer have confidence in the build quality as the same problem has occurred repeatedly across several pairs.
The glasses are stylish and reasonably priced, but based on my experience I will not be purchasing from Good Lookers again.
3 juli 2026
Omdöme utan inbjudan
Svar från Goodlookers
Hi Stefanie,
Thank you for taking the time to leave the review. We're very sorry to hear about your experience.
Our glasses are made from high-quality materials and are designed to withstand everyday use, so it's disappointing to hear that you've experienced the issues with your glasses. This certainly isn't the standard we aim for and I'm very sorry for all inconvenience this may have caused.
We're also sorry to hear that you felt our customer service was unresponsive. We've looked into this and can see that you contacted us in April. We replied within 24 hours requesting some additional information so we could investigate further, but unfortunately we didn't receive a response. It's possible our email was overlooked, so just in case, we'll resend it today.
We'd still very much like the opportunity to look into this for you and see how we can help. We hope to hear from you soon. 😊
Love em a lot
Love em a lot. Stylish. Big frames for me. On time delivery despite the 10,000km distance! I buy em a lot!
18 juni 2026
Svar från Goodlookers
Thank you for your lovely comments Dean, we're glad you're happy with your purchases! 😊
Svar från Goodlookers
Hi Sarah, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Efficient ordering and prompt delivery
Efficient ordering and prompt delivery. Great product, in fact that's just reminded me to order more!
18 juni 2026
Svar från Goodlookers
Hi Jen, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Svar från Goodlookers
Thank you for your review, Debbie! We're so glad you're happy with your glasses and our quick delivery. Enjoy your new Goodlookers 😎
Svar från Goodlookers
Hi Robyn, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Svar från Goodlookers
Hi Zohar, thank you so much for leaving a kind review. We hope to see you again soon! 😎
Svar från Goodlookers
Thanks so much for the kind words, Stephen!
Where's a sixth star.
Where's a sixth star? EXCELLENT Customer Service, ordered PM yesterday, I was kept notified thoughout the process, then delivered coffeetime the following day, today! I've had a Weybridge Style pair for 3 plus years, they are often admired and commented on, so I thought I would treat myself to a second and third pair in the same frame style. I'd like to thank everyone in the process of my order, I'm now considering another style. I'm getting Elton John vibes.
1 juli 2026
Omdöme utan inbjudan
Svar från Goodlookers
Hi Paul! Thank you so much for your amazing review! We're thrilled you had such a great experience and that you're loving your new glasses. We hope to see you again soon! 😎
Cheap looking glasses
Lenses do not sit flush (if you have a 2 + prescription)
Cheap plastic frames
Customer service is lacking
15 juni 2026
Svar från Goodlookers
Hi Dear Mrs L,
Thank you for taking the time to leave a review. We're sorry to hear that you were disappointed with your experience and that you felt our customer service was lacking.
As discussed in our email correspondence, the way lenses sit within a frame can vary depending on both the prescription strength and the frame design. With higher prescriptions, lenses can sometimes protrude slightly due to the thickness of the lenses and this is a normal feature rather than a fault with the glasses.
We're also sorry that our customer service did not meet your expectations. We responded to your emails promptly, provided information about why the lenses appeared as they did and offered a return or exchange in line with our returns policy.
If there is anything further we can help you with, please don't hesitate to get in touch with us. 😊
Svar från Goodlookers
Thank you for your review, Dominika! We're so glad you love your Goodlookers. Having a pair for every mood sounds like the perfect collection! 🤩
Good quality glasses and reasonably…
Good quality glasses and reasonably priced. I get compliments on my glasses all the time!!!
15 juni 2026
Svar från Goodlookers
Thank you for your review, Hilary! We're so glad you love your glasses. Enjoy all the compliments! 🤩
Svar från Goodlookers
Hi Jennifer, thank you so much for leaving a kind review. We hope to see you again soon! 😎
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