Hello,
We are deeply sorry to hear about the distress and financial loss you have experienced, but we must urgently reiterate: you have been targeted by a fraudulent impersonation scheme, not GoldmannCoLimited.
The individual you were speaking with, the screen-sharing sessions over Jitsi, the calls urging you to deposit more funds, and the "Atomic support" group on Telegram are 100% unauthorized impostors.
To clarify key details regarding our official operations:
No Screen-Sharing or Remote Access: GoldmannCoLimited staff will never ask you to download remote desktop apps (such as Jitsi, AnyDesk, or TeamViewer) or share your screen.
No Social Media / Telegram Support: We do not provide account management, wallet support, or transactional assistance via Telegram, WhatsApp, or direct messaging apps.
No "Minting Fees" or Unlocking Charges: legitimate platforms do not require you to pay extra fees or send additional funds to "unlock," "mint," or clear stuck crypto transfers. Anyone making these demands is attempting a recovery scam.
No Solicitations for Deposits: Our team does not contact clients to pressure them into depositing additional funds.
Unfortunately, scammers frequently impersonate established financial brands, set up fake trading portals, and guide victims through third-party wallets to steal funds.
Because you shared sensitive screen views, we strongly advise taking the following immediate steps to protect yourself:
Cease all contact immediately with the individual on phone/Jitsi and the Telegram group. Do not send any further payments under any circumstances.
Secure your devices and personal banking: Run a full virus/malware scan on your computer/phone, uninstall Jitsi/remote tools, change your bank/email passwords, and contact your local bank's fraud department.
Report the incident: File an official police report with your local authority in Canada and report the fraud to the Canadian Anti-Fraud Centre (CAFC).
Beware of Recovery Scams: Do not pay any third-party "forensic networks," "hackers," or recovery agents who claim they can retrieve your lost crypto for an upfront fee. These are secondary scams targeting victims of fraud.
If you wish to pass along the imposter’s contact details, wallet addresses, or fake portal links so our legal team can flag them, please send them directly to our official compliance desk.
Best regards,
The GoldmannCoLimited Team