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Golden Valley Plants Omdömen 

481
•
TrustScore 5 av 5

4,9

Trädgårdsbutik
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Incredible service! They restocked a wishlist plant online just for me, so I took advantage of their buy 2 get 1 free offer and ordered three 🙈. They arrived in fantastic condition thanks to the extr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I am a very keen gardener and open my garden with the NGS every year, as well as running a gardening course for Cambridge University of the Third Age. I purchased 3 delphinium plants a few months ago... Se mer

Betygsatt 5 av 5 stjärnor

Just received 6 big plants from Golden Valley and they are in incredible condition . The soil was damp but not wet and the plants were perfectly protected. They arrived really quickly and I look forwa... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely delighted with the plants. They arrived in superb condition, fantastically well packaged, well established and very healthy. It’s not often I can say this, regarding online plant purchase... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgårdsbutik
  2. Blomsterbud
  3. Plantskolegrossist

Skrivet av företaget

Golden Valley Plants delivers hundreds of plants and flowers to residents across the UK from our Herefordshire based nursery. Explore our stunning collection of British grown plants and perennials available for delivery direct to your door.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

481 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(481)

15 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Delivered on time.

Delivered on time.
Packaging not as good as some.

11 juli 2022
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Svar från Golden Valley Plants

Hi John,

Thank you for your review, it's great to hear that you were pleased with the delivery of your order! As for the packaging, I do apologise that it wasn't as good as others you may have received in the past. We're always looking for ways to improve our processes and are actually working on some new box designs at the moment, and so if you had any suggestions then an email would be much appreciated, as we'd love your feedback on this!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

I am completely new to gardening so…

I am completely new to gardening so didn’t have a clue what I was looking for. The website was easy to navigate and very informative

11 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi John,

Thank you for your review, it's great to hear that the site was easy to use and you were able to find something that will fit in your garden. If you'd like any further assistance with growing your plants and such, please feel free to send us an email!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

My first order

My first order, and I was very impressed. They kept me informed via email, and I received a text message on the day of delivery. My agapanthus was packed well, and looked really healthy. Excellent service from start to finish.

11 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Donna,

Thank you for your review, it's great to hear that you were pleased with your Agapanthus. We hope to hear from you again soon!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Beautiful plants!

All the plants arrived beautifully packed.
They are now presenting a glorious show in my flower garden.I'm delighted!

11 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Frances,

Thank you for your kind words, this is all great to hear.

Thanks,

Lewis.

Betygsatt 1 av 5 stjärnor

The plants arrived in very rough shape

The plants arrived in very rough shape. I’m nursing them back to health now. Maybe it was the hot weather, but I was very unimpressed.

11 juli 2022
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Svar från Golden Valley Plants

Hi Marc,

Thank you for your review, I'd like to apologise for your order having been damaged when it got to you. I hope that the replacements we're sending as discussed have a safer journey for you!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

First Class

Absolutely delighted with my order, plants are very healthy & arrived promptly with excellent customer service. Prices were also very reasonable, what a refreshing change compared to another company I’ve ordered with. I’ll definitely be using Golden Valley again.

10 juli 2022
Omdöme utan inbjudan
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Svar från Golden Valley Plants

Hi Violet,

Thank you for the positive review, it's great to hear that you had a great experience and we hope to hear from you again soon.

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Ordered plants for my mom

Ordered plants for my mom, for her birthday. Fantastic service. Thank you.

7 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Kate,

This is wonderful to hear we're so glad that you were pleased with the gifts, and we certainly hope your mum was thrilled too!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Fast delivery and plants well packed

Fast delivery and plants well packed. Very happy with my plants

5 juli 2022
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Svar från Golden Valley Plants

Hi Annie,

Thank you for your review, this is all great to hear, and we hope your plants will continue to flourish over this summer.

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Plants are beautiful pity the courier…

Plants are beautiful pity the courier that was used was useless taking over 7 days to deliver

Would order again and hopefully DX will be better with delivery

4 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Loraine,

Thank you for the positive review, and for working with us through the issues we had with your order. Hoping your replacements are doing well regardless!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

beautiful plants

beautiful plants - packaged very well

I will be buying a lot more from you

Price is excellent

4 juli 2022
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Svar från Golden Valley Plants

Hi Mary,

This is all great to hear, thank you for your positive review and we hope to hear from you again soon!

Thanks,

Lewis.

Betygsatt 4 av 5 stjärnor

Such a shame!

My plants arrived a little bit battered but after a good drink and some tweaking are now OK.The problem was with the delivery,the courier said TWICE,that I wasn’t in despite looking out for them both times!,,Eventually,my plants did arrive but I suspect they had been in the packaging for at least a week!Thankfully the seller was polite and helpful,but instances like this don’t reflect well.

3 juli 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Lynne,

I do apologise again for these few issues we had with your order, though I'm glad we managed to get it sorted in the end! If you have any problems with your plants further down the line then please get back in touch, and we will do everything we can to fix it.

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Fantastic Service and Great Plants

I ordered 2 peonies. Unfortunately the first parcel arrived damaged. Golden Valley were quick to respond to my email letting them know. They arranged for the entire order to be redelivered. The replacement plants were perfect and received very quickly. I really appreciate how quickly they dealt with my concerns and replaced the entire order. Would happily shop again with complete confidence in their service and the quality of their plants.

22 juni 2022
Omdöme utan inbjudan
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Hi Sarah,

Thank you for the positive review, we're so pleased we were able to get your order sorted out for you in the end. Hope to hear from you again soon!

Thanks,

Lewis.

Betygsatt 4 av 5 stjärnor

Had a couple of issues however Lewis…

Had a couple of issues however Lewis couldn’t have been more helpful. Looking forward to my plant flowering.

18 juni 2022
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Svar från Golden Valley Plants

Hi Joan,

Thank you for the positive review, I'm glad we sorted out your issues for you and that you received you plants safely in the end!

Thanks,

Lewis.

Betygsatt 5 av 5 stjärnor

Lovely plants

Lovely plants, and very good customer service. Especially helpful when encountered an issue arising because of delivery courier, the customer service team resolved it all quickly and efficiently.
Would recommend ⭐

15 juni 2022
Logotyp för Golden Valley Plants

Svar från Golden Valley Plants

Thank you for your comments, we're so glad that we managed sort out the problem with your order and got you your plants safely in the end!

Thanks,

Lewis.

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