I ordered gold collagen and paid on my card. I had previously ordered collagen forte plus , and this time they also charged me for 40+ when I didn’t order . Rose informed me by email that id get... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered online, parcel arrived promptly and well wrapped. Contents had long expiry dates. Returned to this make after long absence while trying similar products which I believe had little effect. L... Se mer
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El Gold Collagen Forte Plus es fantástico!! Tengo 66 años y empecé a tomarlo hace un mes y los resultados son excelentes. El pelo y las uñas me han mejorado muchísimo. Uñas más fuertes y el pelo ha co... Se mer
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I started using Gold Collagen 10 - 15 years ago because my hair was in a dreadful condition & I couldn’t grow it past shoulder length. Within 6 months, my hair started growing & became thicker. It is... Se mer
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Företagsinformation
- Butik med vitaminer och tillskott
- också i
- Leverantör av skönhetsprodukter
- Livsmedelstillverkare
- Tillverkning av kosmetiska produkter
Om Gold Collagen®
Skrivet av företaget
GOLD COLLAGEN® is the pioneer of collagen-based liquid supplements and the only clinically proven and patented formula that stimulates natural collagen production from within.
Market leader in the UK, Italy and Spain since 2011 with a range of award-winning supplements and skin care solutions.
Working with leading academic institutes, nutrition and scientific experts, MINERVA Research Labs created with GOLD COLLAGEN® a range of collagen supplements supported by 3 European Patents, 1 US Patent, and 13 clinical studies on over 1,300 subjects, with results published in 12 peer-reviewed scientific papers and medical books. Since 2009, MINERVA Research Labs is committed to offering specialist, innovative and great-tasting collagen supplements that truly improve the health and beauty of skin, hair, joints and well-being from the inside out. GOLD COLLAGEN® is committed to the planet and uses glass bottles and fully recyclable packaging since 2011.Kontaktuppgifter
Storbritannien
- gold-collagen.com
4,2
Bra
355 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointed this time
Disappointed this time. I've placed an order a week ago and still haven't received my order or even not received a confirmation that the goods were sent.
Also, I wrote a message with an enquiry on messenger, and no one replied with an advise - nothing.
1 december 2024
Svar från Gold Collagen®
Thank you for taking the time to share your feedback, Meg. We are currently experiencing a high volume of inquiries and are working diligently to respond to all messages as quickly as possible. We apologise for any delay in our response and appreciate your patience.
I love the products!
I love the products!! I saw a difference after the fifth day of using the liquid collagen.
22 november 2024
Svar från Gold Collagen®
Thank you so much for your kind words Valeria! We're thrilled to hear that you're already seeing results from our liquid collagen.
To early to say but would expect better…
To early to say but would expect better results in a shorter time but will continue for the being, but if cost is reduced will continue to persist.
20 november 2024
Svar från Gold Collagen®
Thank you for your feedback, Gary. We appreciate you taking the time to share your initial experience. We understand that results can vary from person to person. We encourage you to continue using the product and let us know if you have any questions at customercare@gold-collagen.com
We're always looking for ways to improve our products and services. Your feedback is valuable to us as we strive to provide the best possible experience for our customers.
Gold collagen
My hair feels so much thicker after taking this for a few weeks. My skin is also glowing and nails stronger too! Thoroughly recommend this although it is expensive!
19 november 2024
Svar från Gold Collagen®
Dear Trisha,
Thank you for your sharing your experience.
We're thrilled to hear that you're experiencing such positive results from our product! It's wonderful to know that it's helping to improve the health and appearance of your hair, skin, and nails.
Thank you for choosing GOLD COLLAGEN!
Best Regards,
the Gold Collagen team
Svar från Gold Collagen®
We're thrilled to hear that you're loving our product! It's fantastic to know that you've experienced immediate results. Thank you for sharing your positive feedback with us and other customers.
It's easy to take daily
It's easy to take daily, with a pleasant taste, and works well as part of a skincare routine. With regular use, it can enhance skin texture and give a healthy, natural glow. A great option for supporting collagen levels from within.
18 november 2024
Svar från Gold Collagen®
Thank you for your kind words! We're so glad to hear that you've found our product easy to incorporate into your daily routine. It's fantastic to know that you enjoy the taste as much as the results. A win-win for your palate and wellbeing!
Very good I’m trying the products if it…
Very good I’m trying the products if it works I will give review it’s only been few days since I have purchased.
25 november 2024
Svar från Gold Collagen®
Thank you for taking the time to share your feedback, Payal. Keep us posted!
Svar från Gold Collagen®
Dear Mr Rasul,
We're so glad to hear that you love GOLD COLLAGEN RX and appreciate our service.
Your satisfaction is our top priority, and we're committed to providing the best possible products and customer service.
Thank you for choosing us.
Have a lovely day.
Best Regards,
the Gold Collagen team
The gold collagen am been using is…
The gold collagen am been using is good, I use to use the forte 40+ and try the ageless is appreciated now I don’t get tired like before
11 november 2024
Svar från Gold Collagen®
Dear Kate,
Thank you for your kind review!
We're delighted to hear that you're enjoying the Gold Collagen Ageless and that it's helping you feel less tired.
Your feedback is valuable to us as we strive to provide high-quality products and services.
Thank you for choosing us.
Best Regards,
the Gold Collagen team
Good experience I feel more strong and…
Good experience I feel more strong and less stressed also easy to drink
9 november 2024
Svar från Gold Collagen®
Dear Maria,
We're thrilled to hear that it has helped you feel stronger and more relaxed, and that you find it easy to consume.
Your feedback means a lot to us and motivates our team to continue delivering high-quality nutritional supplements.
We appreciate you taking the time to write a review and hope you continue to enjoy the benefits of our product.
Best Regards,
the Gold Collagen team
Great for Hair
I started using Gold Collagen 10 - 15 years ago because my hair was in a dreadful condition & I couldn’t grow it past shoulder length. Within 6 months, my hair started growing & became thicker. It is now almost down to my waist. Tried a cheaper collagen for a month’s holiday & my hair deteriorated. I now take less clothes so I can have my Gold Collagen Forte.
16 april 2024
Svar från Gold Collagen®
Dear Lynda,
Thank you taking the time to share your experience with Gold Collagen Forte.
We're delighted to hear about the transformative results you've achieved with our product.
Thank you for being such a dedicated customer and for sharing your journey with us.
We're committed to continuing to provide premium nutritional supplements that help people look and feel their best.
Best Regards,
the Gold Collagen team
Subscription Cancellation and Lack of Response
I recently purchased goods from this company, and to my surprise, I was automatically subscribed to a service. After being charged for the first subscription, I immediately tried to cancel it. However, despite sending four emails, I have not received a single response.
This experience has been extremely frustrating, and the lack of communication reflects very poorly on the company's customer service. It's disappointing to see such disregard for customers, and I would not recommend this business to anyone expecting reliable support or transparency.
15 november 2024
Omdöme utan inbjudan
Svar från Gold Collagen®
Dear Dogan,
We appreciate you taking time to leave a review.
We've investigated your account and found that your subscription was cancelled on August 1st, the same day you contacted us. However, we haven't received any further communication from you since then.
We have also checked if there was any further order, but no orders were found.
Please note that our website clearly outlines the subscription process, allowing customers to choose between one-time purchases and subscription programs. We believe there may have been a misunderstanding regarding the subscription process.
We apologise for any inconvenience you may have experienced. We take customer satisfaction very seriously and strive to provide excellent service.
If you have any concerns, please do not hesitate to contact our customer service at customercare@gold-collagen.com.
Best Regards,
the Gold Collagen team
Artron collagen Bene ma non ancora benissimo
Ho acquisito Gold Collagen Artron Extreme. La mia è un’ottima esperienza, apprezzo il dosaggio elevato di collagene (10g), il dosaggio bilanciato delle vitamine (questo implica la possibilità di assumerlo a lungo termine ed anche più volte al giorno), la presenza della famosa triade glucosammina-MSM-condroitina (scientificamente piena di studi a favore), e la presenza di acido ialuronico ma in piccole quantitá (anche qui, vantaggio per eventuale doppia assunzione, ma soprattutto alcuni studi hanno rilevato un rischio di cancro nell’integrazione classica di acido ialuronico (100mg)).
Quindi perché non 5 stelle? Non mi piace che lo staff non mi abbia risposto sul tipo di collagene bovino utilizzato (1,2,3etc) la risposta oltretutto che il tipo di collagene non influisca è contraddetta da alcuni studi (UC-II sembra infatti depositarsi nelle articolazioni in modo più massiccio). Se lo staff risponderá qui esaurientemente passerò a 5 stelle il prodotto.
Aggiornamento: l’azienda ha proceduto a rispondere. Per condividere l’informazione (che consiglierei all’azienda di descrivere sul loro sito perché è un info che può dare solo prestigio al prodotto), mi è stato specificato che nella formula Artron Extreme sia presente collagene di tipo II, il migliore per le articolazioni.
Aggiorno la valutazione come scritto.
15 november 2024
Omdöme utan inbjudan
Svar från Gold Collagen®
Gentile Enrico,
La ringraziamo per la sua recensione dettagliata e per aver condiviso la sua esperienza con Gold Collagen Artron Extreme.
Siamo lieti che il prodotto abbia soddisfatto le sue aspettative, in particolare per l'alto dosaggio di collagene e la composizione scientificamente studiata.
Apprezziamo molto il suo feedback costruttivo riguardo al tipo di collagene. Come lei ha notato, abbiamo chiarito che utilizziamo il collagene di tipo II, specifico per il supporto articolare.
Siamo grati che questa informazione l'abbia convinta a modificare la sua valutazione.
Continueremo a lavorare per fornire informazioni trasparenti e prodotti di alta qualità.
Grazie per la sua fiducia,
Gold Collagen team
The box arrived wet and damaged.
The box arrived wet and damaged.
Smashed bottles so not a 30days supply
Contacted the company and still waiting for a reply.
11 november 2024
Svar från Gold Collagen®
Dear Vinna,
We thank you for taking time to leave a review.
We apologize for the unfortunate incident with your recent order. We understand how frustrating it must be to receive a damaged package.
Unfortunately, there's always a risk of damage during shipping, despite our best efforts to package our products securely. We're truly sorry that this happened.
We're glad we were able to resolve the issue quickly by sending you a replacement order.
We hope you enjoy the product.
Best Regards,
the Gold Collagen team
Super happy about the products from…
Super happy about the products from this brand. Very effective and highly recommend it. Great customer service and very caring team
1 november 2024
Omdöme utan inbjudan
Svar från Gold Collagen®
Dear Azad,
Thank you for your amazing review!
We're thrilled to hear that you're loving our products and the service you've received. It's always rewarding to know that our products are making a positive difference.
We're committed to providing the best possible experience for our customers, and your feedback helps us to do that.
Have a lovely day.
Best Regards,
the Gold Collagen team
very attentive to my request and…
very attentive to my request and resolved my problem very efficiently!
13 november 2024
Omdöme utan inbjudan
Svar från Gold Collagen®
Dear Carol,
Thank you for taking time to leave a review.
We're delighted to hear that we were able to resolve your issue efficiently. Your satisfaction is our top priority and we thank you for your positive feedback.
Have a lovely day.
Best Regards,
the Gold Collagen team
Good
Good service, and great product. Amazing. The few bottles I have used my skin started glowing. Guys try this product it is very good.
28 oktober 2024
Svar från Gold Collagen®
Dear Faith,
We're thrilled to hear that our product has made such a positive impact on your skin! Your glowing review is the best compliment we could receive. Thank you for sharing your experience.
We can't wait to hear more about your skincare journey.
Have a lovely day.
Best Regards,
the Gold Collagen team
Svar från Gold Collagen®
Hi Lia,
Thank you for your review.
We're glad to hear that you like the taste of our collagen and are happy with the quality. Your satisfaction is our top priority.
Have a lovely day.
Best Regards,
the Gold Collagen team
I haven’t received my product
I haven’t received my product. Tracking says they have left an address if a post office which I can collect from. They have left no slip and in any case I expect my parcel to be delivered to my house. Collection is totally unacceptable, is delivery driver incapable of ringing a door bell.
29 oktober 2024
Svar från Gold Collagen®
Dear Marie,
Thank you for taking the time to leave a review.
We sincerely apologise for the inconvenience caused by the delivery attempt. We understand your frustration regarding the delivery slip.
Please be assured that it's not our intention to inconvenience our customers.
We have escalate this issue with our delivery company and ensure that your parcel was delivered to your home address.
We have taken necessary steps to prevent such incidents in the future.
Thank you for your patience.
Best Regards,
the Gold Collagen team
I have received few bottles were broken…
I have received few bottles were broken contact the customer services very quick response and I have been sent more than what was broken
Thank you
23 oktober 2024
Svar från Gold Collagen®
Dear Nedzhhlya,
Thank you for taking time to leave a review.
We're sorry to hear about the broken bottles. We appreciate your understanding and patience.
It's great to know that our customer service team was able to resolve the issue quickly and efficiently.
We hope you enjoy your products.
Best Regards,
the Gold Collagen team
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