#GoFile Omdömen 198

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Like many of the other reviews the product, fairly easy to use, once you are passed the initial glitches. BUT it is very over priced, especially for a small business that has to file just 4 vat return... Se mer

Betygsatt 5 av 5 stjärnor

We are using an older version of Sage Instant Accounts and needed a bridging software solution to meet the new HMRC MTD requirements. We looked at the ones approved by HMRC and having narrowed the cho... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been stressing about mtd for vat for the last 18 months. With the imminent end of the mtd honeymoon period I looked at various options and just wanted something simple and cheap. Took about hal... Se mer

Betygsatt 5 av 5 stjärnor

The figure entries should be done there and then on your platform. No need to fill the external excel documents outside your system and then import it to your system. Unneeded waste of time. Your tab... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag
  2. Bokföringsprogram
  3. Programvara för skatteberäkning

Skrivet av företaget

Use your existing software and simply submit figures to HMRC, using Making Tax Digital. Compatible with Excel, Sage, Numbers, Google Sheets and more...


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

198 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

It's Good, But quite Expensive......!!!

Like many of the other reviews the product, fairly easy to use, once you are passed the initial glitches. BUT it is very over priced, especially for a small business that has to file just 4 vat returns per year....!!!

7 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy and lovely!

A very easy, clear, and understandable way to submit VAT returns online. I really enjoyed using the website. My bookkeeper is now able to submit my VAT returns via Sage, so GoFile is no longer needed but I received a very speedy response to say my direct debit had been cancelled, and a very polite goodbye. Very effifient. I would highly recommend everyone to use Go File for submitting VAT returns online.

30 maj 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor
Logotyp för #GoFile

Svar från #GoFile

Hey John, it's Barnaby Dixon here - I'm the founder at #GoFile.

I hope you're doing well!

Just reaching out as I'm really sad to see you left us a negative (2 star) review... based on your view of HMRC's policies.

Unfortunately, we have absolutely no control over HMRC and their policies.

The only thing we have control over is the standard of service we offer - which I hope you'll find to be 5 star(!).

At #GoFile, we do our absolute utmost to provide a good, reliable, secure and cost-effective solution to the HMRC policy changes.

As such, please consider reviewing us on the basis of our service, rather than on the changes at HMRC.

As always - if there's anything I can do for you personally, or if I can help you file a VAT Return or get started with the new MTD service, please let me know. We're here to help - and have an amazing customer service team ready to help too.

With thanks, and wishing you all the best -

Barnaby Dixon

Betygsatt 4 av 5 stjärnor

GUI upload feature needed

Over all, not bad. However I need a PC to upload a .csv file. In 2023+ entire business are being run from smartphones. I appreciate most will also have PC's.

Uploading is very easy and clear. But a cool feature to make it slick, for you would be just being able to add the values into your VAT page via a GUI. GoFile could the auto upload the system via the app GUI [not user manually uploading].

That change would be significant for a user point of view

28 mars 2023
Logotyp för #GoFile

Svar från #GoFile

Hi there, thanks for reaching out!
Just to confirm - you can actually use our service on a smartphone. The service is optimised for use on any device, including smartphones - just access as normal through your phone's internet browser.
You'll need to generate your VAT Return on your phone - possibly using a suitable app such as Apple Numbers or other spreadsheet software - then import to #GoFile.
The HMRC MTD specification means we unfortunately can't allow direct input of numbers, they need to be generated by software and imported. Sorry about that!
If we can help with anything else please open a support ticket in your account, and we'll be really happy to advise further.
Thanks!

Betygsatt 1 av 5 stjärnor

Very difficult to use the information…

Very difficult to use the information to do my VAT return

27 mars 2023
Logotyp för #GoFile

Svar från #GoFile

Hey Ceri!

It's Barnaby Dixon here, I'm the founder at #GoFile.

I'm sorry to see you decided to leave a 1 star review for our service, without reaching out to our support team first.

If there's something we can do to help - simply log into your account, go to Contact Support, and open a support ticket. We're standing by, waiting to help you!

Please also note that there are full tutorials on how to file a VAT Return, if you go to the How To: Tutorials page. These are video walkthroughs, that take you step-by-step through how to authorise your service with HMRC, how to complete a VAT Return, how to submit to HMRC, and much more.

Please do take the time to review all the available materials; and as above, if you have any questions at all, or if we can help with anything from our end, please don't hesitate to reach out!

Thanks from us -
Barnaby Dixon, #GoFile

Betygsatt 5 av 5 stjärnor

GOFILE is Great

GOFILE is Great. Quick answers for the questions, and I received answer from a human with useful advice. And easy to use. Like it! Thank you GOFILE!

18 mars 2023
Betygsatt 5 av 5 stjärnor

Highly recommended

I was dreading the change to the Vat return process due to complication and cost of the various software programs required making it almost not worth being registered any more. GoFile was so simple and easy to use, with the tutorials especially clear with simple step by step instructions (much better than most tutorials). Every quarter I think 'what do I have to do again?' then I log in to GoFile and the instructions are so clear and easy, basically click on 3 or 4 options and that's it. A pointless introduction/complication at present from HMRC but GoFile makes it easy and a great deal less expensive than all the other options I have seen. I have been using GoFile for a while now and give it 11 out of 10 at least.

7 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support

Gofile are excellent at offering support regarding queries. I submitted my VAT wrong and had to seek support. They replied almost instantly and offered detailed guidance on how to rectify the issue.

12 juli 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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