GoBolt - YYZ Omdömen 591

Driver is very professional, very careful with our package and friendly!

Product was delivered in a decent amount of time and arrived undamaged. Tracking was very helpful and accurate

The team was really helpful and brought my boxes all the way to my condo door which they didn't necessarily have to do. They normally would have had to leave it in the loading bay or with the conceirge. They were very patient when the service elevator was not working properly and brought everything up very quickly and made sure all the pieces were there before leaving.

Items are packed more efficiently and safely than some I recieved before.

False delivery times and abysmal at best customer service. I've never had a worse experience.
I ordered a couch and got notification that it was out for delivery. I signed up for both text and email notifications. My delivery timeframe was 9AM-9PM, I received the delivery notification at 9:40AM with a link to track the delivery live. I monitored the tracker all day up until I could see that the truck was 10 minutes away from my home. I left work early so I can be present for the delivery. This was at 4PM. I waited 4 more hours, the live tracker even said "now is the time to prepare for delivery" only to then get a notice just after 8PM that "delivery attempt was made" even though no one had showed up to my home. I have a large window that looks on to my porch as well as a doorbell camera that views the porch and street. There was no attempt.
GoBolt has no phone number, the only option is a Live Chat agent. Absolutely useless. They could not provide me any information, they just send scripted responses, offer no compensation, solution, or any help, and then they stop answering completely. Complete waste of time, money, and patience. If any other companies use GoBolt, I'd highly recommend to choose somewhere else.

Accurate tracking, GPS location is awesome!!
Friendly driver.

Package was Efficiently delivered

Delivered in a timely manner

Good notifications. Delivered when indicated.

My package was delivered safely and was on time.

Ease, courtesy, perfect packaging.

I appreciate being kept up to date with the tracking status. Package was delivered on time and undamaged

Package was right at door.

God I wish I could give them 0. The company lacks proper communication, needed my meds and for whatever reason the driver decided to stroll in my neighbourhood for hours and then proceeded to leave it when just 5 mins from my house so that they were no longer within the delivery window to deliver it as it was going to be passed 9pm before they’d get here
Would not suggest any brand or person using this company because god are they lacklustre

And Calvin in customer service? You’re absolutely useless on every level

Pleasantly surprised with courteous delivery guys who brought all the boxes right into my living room so quickly on such a cold snowy day! Well done!

I got my delivery at the wrong door but I got my glasses. I am so happy thank you so much

The delivery folks were fantastic. Followed direction and was efficient and kind.

I wouldn't want to be out driving in this but I'm thankful that my delivery driver made it here safely and the package was delivered! Thanks!

Although the address was initially incorrect in the delivery ticket, my follow-up instructions to the driver were noted and followed so that the second attempt to deliver was successful, and at the correct location. The re-attempt was prompt.
Thank you

Fast & efficient delivery